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Suburban Volkswagen of Farmington Hills - Service Center
Farmington Hills, MI
25 Reviews
25 Reviews of Suburban Volkswagen of Farmington Hills - Service Center
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February 27, 2015
Oil Change Based on my work schedule, its very hard for me to schedule service work too far in advance. I needed an oil change and had a bit of time in the after Based on my work schedule, its very hard for me to schedule service work too far in advance. I needed an oil change and had a bit of time in the afternoon that day to try and get my car in and get it done. The service advisor I spoke with on the phone told me to drive right in anytime I wanted and they would take care of it right away. Sure enough, I drove in, was promptly greeted, and drove off in about 40 minutes. Gotta love it. More
by Rid
Employees Worked With
Dont recall
Helpful August 07, 2014
Joe Shannon is a excellent! I shopped around for weeks looking for a lease and trying to get the best deal. Joe came through for me even with a discount from one is a excellent! I shopped around for weeks looking for a lease and trying to get the best deal. Joe came through for me even with a discount from one of the big three they did not even come close to the deal I got with VW. Joe is always checking to make sure my service appointment is going well and is always around if I need any assistance. Thanks Joe! More
by karen.vasselsalvador
Employees Worked With
Joe Shannon
August 07, 2014
Great I have had a wonderful experience I have gotten three vw products from this dealership I wouldn't go anywhere else for a car I have had two jettas and I have had a wonderful experience I have gotten three vw products from this dealership I wouldn't go anywhere else for a car I have had two jettas and a passat More
by Nanny248
Employees Worked With
Jim jelly, Joe Shannon
January 08, 2014
Clarence was my sales associate. He went above and beyond and I would refer him to family and friends. I can't wait to buy another car from him!!!! and I would refer him to family and friends. I can't wait to buy another car from him!!!! More
by Babygirl1031
Employees Worked With
Clarence carpenter
September 22, 2013
Worst follow up and judgmental employees.they charge you thousands for parts and they don't deserve a 5 star rating .. had a problem with my car service and the dealership sided with the insurance company thousands for parts and they don't deserve a 5 star rating .. had a problem with my car service and the dealership sided with the insurance company instead of siding with the customer.of course that's after I paid the balance in full so they got their money .beyond that point the pay don't care screwing the customer and you will be forgotten the minute you walk out of there More
by Rororiori
Employees Worked With
Joy
