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Suburban Volvo Cars
Troy, MI
336 Reviews
When you visit our Troy, MI Volvo dealership serving Royal Oak, Southfield, Warren, Sterling Heights and Detroit, you'll immediately feel welcomed to our auto family. That's because you're our number-one priority and we always want you to leave with a smile on your face. Whether it's a new or used car you're looking for, auto parts or service or anything else, we'll take care of it all. Find your way over to 1795 Maplelawn Drive, Troy, MI today and see what we have to offer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 336 reviews
June 06, 2011
I had been looking for a new car for about three weeks. I found the car that I loved at Suburban Volvo of Troy. They let me drive the vehicle before they ever coaxed me in to any sales pitch. Mark was an ext found the car that I loved at Suburban Volvo of Troy. They let me drive the vehicle before they ever coaxed me in to any sales pitch. Mark was an extremely through and friendly sales man. I loved the experience that I had here. Everyone was friendly and willing to go the extra mile to put me behind the drivers seat. They worked with my budget to help me put a payment in my price range. The prices are marked and no negotiation is needed. They are the best and most competitive in the market. This is the dealership to go to and know you have a good deal. It made it so east to buy the car. As my first car purchase it was so easy. I hope they are all as easy as this. This dealership is one of the BEST in Metro Detroit. I cannot wait to do business with this dealership again! More
by vmattina3
Employees Worked With
Mark Naeyaert
May 10, 2011
The team at Suburban Volvo were extremely friendly and easy to work with. This was the second dealership we went to and the dealership made the difference in the car we purchased. We looked at a Buick (Go easy to work with. This was the second dealership we went to and the dealership made the difference in the car we purchased. We looked at a Buick (Golling in Lake Orion) and were turned off by the dealerships lack of interest. Stephanie O'Harris More
by stephanieo
Employees Worked With
Joe Leplore and Michael Path
May 04, 2011
I wrote a review on this dealership a few days earlier and had included a story of how the car we test drove, and agreed to purchase had different rims then the car we were given. The change was not noti and had included a story of how the car we test drove, and agreed to purchase had different rims then the car we were given. The change was not noticed until I got home from being out of town as my wife picked up the car and did not take note. When I went into the dealership to inquire about the change in rims I was told that this was not the case. I then showed the dealer a photo of the car rims I had taken with my phone on the day of our test drive and they infact commented that those rims are in fact different then the ones we got on our car. There response was that I must have taken a picture of the wrong car. They then offered to take me out onto the lot to look at the car that I may have mixed up with the one that we bought. When we went out to look there were no cars in my make or color on the lot and the dealer seemed puzzled. I did not argue any further with the dealer as he was insistant that changing of the rims was not something that happens. I relayed to the manager that neither the sales person whom we negotiated the sale with nor he were at the dealership the day we picked up the car (a Saturday). It seemed to me as though he did not even bother to talk with the associates that were working on Saturday to see if this may of happened. I was treated as if I was crazy for thinking that this may have occured. I would have assumed that a costumer that has purchased a car previuosly at your dealership, who's family members have purchased a car at your dealership and who brings their car in for service at your dealership would be treated as a valued customer. This was not the case as Suburban Volvo. I would not recommend this dealership to anyone and I myself will be taking my car to Dwyer and Sons in Novi. More
by tomlall
Employees Worked With
Manager
April 30, 2011
MIKE AND BILL ARE FANTASTIC. THEY MADE THIS THE EASIEST CAR SALE FOR OUR FAMILY. I TRUST THEM AND KNOW IF I EVER HAVE PROBLEMS THEY WILL BE THERE TO HELP. I WOULDN'T DREAM OF BUYING A CAR ANYWHERE ELSE. CAR SALE FOR OUR FAMILY. I TRUST THEM AND KNOW IF I EVER HAVE PROBLEMS THEY WILL BE THERE TO HELP. I WOULDN'T DREAM OF BUYING A CAR ANYWHERE ELSE. BILL TOOK SO MUCH TIME AND PATIENCE TO MAKE SURE WE KNEW HOW TO USE EVERY FEATURE. MIKE ALSO COULDN'T HAVE BEEN ANY MORE PROFESSSIONAL. EXCELLENT SERVICE AND I WOULD HIGHLY RECOMMEND THEM. THE LEY FAMILY More
by MOMMATOABOY
Employees Worked With
MIKE AND BILL, Bill Burston
April 29, 2011
Mike and Bill were terrific. They made the purchasing and financing of an S60 very easy. They made sure that we knew how to use all the new features on the car. I will be returning to Suburban to purchase an financing of an S60 very easy. They made sure that we knew how to use all the new features on the car. I will be returning to Suburban to purchase another Volvo very soon. I highly recommend this dealership. More
by emeyrow
Employees Worked With
Mike Path and Bill Burston, Bill Burston
April 28, 2011
Employees were friendly, professional, and knowledgeable. All were pleasant to work with. They showed that they care about the customer's wishes and did their best to please. I was very happy to have them All were pleasant to work with. They showed that they care about the customer's wishes and did their best to please. I was very happy to have them provide a loaner to help me out till my car arrived. A wonderful service. More
by Helen Burton
Employees Worked With
Joe, Chris, Mike
April 17, 2011
I've been going to Suburban Volvo in Troy, MI ever since I purchased my car in 2004. Their service has been excellent with quality work and extremely friendly service. I am pleased to say, I purchased my ne I purchased my car in 2004. Their service has been excellent with quality work and extremely friendly service. I am pleased to say, I purchased my new Volvo C70 convertable at Suburban 3 days ago and was very happy with the experience. They knew that price and quality were imporrant to me and that my cherished 7-year-old Volvo had sentimental value. They moved quickly to ensure a buyer in their Florida market so they could give me the best trade in value for my 2004 C70. Every time I get in my new car, I love it more! Mike Path and Bill Burston were greast in the no-pressure sales and financing process. And I know I can count on excelllent service from Justin Helcine (Sp?) and BillAnger when I bring my car in for service. More
by dawnaronoff
Employees Worked With
Michael Path, Justin Helcine, Bill Burston, Bill Anger, Bill Burston
February 22, 2011
This is the 3rd vehicle I purchased from this dealership and service is always impeccable. They really make you feel that they want and value your business and are giving you the best "deal" available. The and service is always impeccable. They really make you feel that they want and value your business and are giving you the best "deal" available. The people are warm, helpful and pleasant. Every time I need a new car I shop around other makes/models, dealers, etc. But I am done shopping around. 3rd time was a charm. More
by vmcdiarmid
Employees Worked With
Wanda Carter, Michael Path
February 05, 2011
Came in at 5:45pm, Friday evening (15 min before closing) with loose factory wheel bearing. Left with loaner until my car was fixed. People were nice, courteous and efficient. Just bought a second volvo with loose factory wheel bearing. Left with loaner until my car was fixed. People were nice, courteous and efficient. Just bought a second volvo because of excellent customer service. Thank you Suburban Volvo for the excellent service! More
by bafisher2
Employees Worked With
Bill Anger
January 13, 2011
Found a used 2009 Pontiac G6 on Craigslist that was listed by Suburban Volvo. Contacted Micah Morley and came out to look at it on 1/11/11. Micah was very pleasant to deal with and even offered me a cu listed by Suburban Volvo. Contacted Micah Morley and came out to look at it on 1/11/11. Micah was very pleasant to deal with and even offered me a cup of coffee while we looked over the paperwork. I also noted that the dealership was very clean. We agreed on a price, I left a deposit and was picked up from home by the dealership courtesy van on 1/13/11 to pick up the car. All other employees were courteous and friendly. This is the first time I have ever purchased a used car from a dealership in my thirty four years of owning vehicles. I normally purchase a new car or have purchased from private owners. I would highly recommend Suburban Volvo and there staff. More
by scscolonel
Employees Worked With
Micah Morley
