Suburban Volvo Cars

Stellar service. I got an appointment quickly and repairs were performed within the estimated timeframe. I was informed of the estimated cost in advance and updated o I got an appointment quickly and repairs were performed within the estimated timeframe. I was informed of the estimated cost in advance and updated on repair progress. More

I am always treated well. I work with Gelette, and he does an excellent job. I work with Gelette, and he does an excellent job. More

Service associates and technicians were very professional and delivered prompt, efficient services. Although I did not ultimately get the required/recommended services, I am satisfied with the assistance rec and delivered prompt, efficient services. Although I did not ultimately get the required/recommended services, I am satisfied with the assistance received. More

I called for a service appt, got a very delayed call back. Service dept was apologetic, professional. It seems service appointments are available 1 week out, but loaner cars are in short supply. The loa back. Service dept was apologetic, professional. It seems service appointments are available 1 week out, but loaner cars are in short supply. The loaner is a test drive, right? Generally happy but surprised no service vehicles available. More

Gillette was amazing and really took good care of us. He made sure our car was serviced appropriately. More importantly, he took great care of us and made sure we were comfortable while waiting for our s He made sure our car was serviced appropriately. More importantly, he took great care of us and made sure we were comfortable while waiting for our service. More

My agent Chris always handle things smoothly. He has great customer service.very nice person He has great customer service.very nice person More

Chris Adams, Service Representative has been my point person for many years. Mr. Adams is professional, knowledgeable and pleasant when working with him. Mr. Adams goes above and beyond to assure his cu person for many years. Mr. Adams is professional, knowledgeable and pleasant when working with him. Mr. Adams goes above and beyond to assure his customers are pleased with Suburban Volvo’s level of service. I am a long time customer at Suburban Volvo and have always received exceptional service. I long forward to continued exceptional service from Mr. Adams, he represents the face of Volvo a brand to be trusted. Willow Hagans More

Suburban Volvo sets exceptional standards in their care of the customer and vehicle. The dealership is always clean and the service department completely explains what services are recommended and why. of the customer and vehicle. The dealership is always clean and the service department completely explains what services are recommended and why. More

Very friendly and always ready to help with service. They are very accommodating with appointments and professional. They are very accommodating with appointments and professional. More

I highly recommend Suburban Volvo service department. I took my XC60 in for 110,000 mile service. It was a standard service that turned into a new "front end suspension " job. My service rep, Gillette , I took my XC60 in for 110,000 mile service. It was a standard service that turned into a new "front end suspension " job. My service rep, Gillette , thoroughly explained what was needed and why and worked with me on extending my loaner vehicle. The car now drives like new. I did not realize how the driving had been impacted by the system deterioration. They restored proper function, ride quality, and above all, safety. Thanks to Gillette and the service team for identifying the problem, explaining it to me, and expertly fixing it. Thank you. More