Sullivan Brothers Nissan

Avoid this place, unless you are fine with empty promises and shady business practices. Over two-years ago, I brought my 2021 Nissan Titan in for service at Sullivan Brothers Nissan and pointed out to the se and shady business practices. Over two-years ago, I brought my 2021 Nissan Titan in for service at Sullivan Brothers Nissan and pointed out to the service advisor unusual peeling on the sidewall of two tires. He stated that it appeared the tires were defective. After looking into the issue, I was presented with two options: Option A. File a defect claim through the manufacturer (General) or Option B. File a damage claim through the wheel and tire warranty that I purchased. He stated Option B. would be the easier path to rectify this. I stated that the tires had good tread, and the damage didn't appear to be affecting the structural integrity of the tires, to which he agreed. I stated that I would wait until it was time to replace all four and would file a claim for the two original defective tires at that time. I was not only assured this was possible, but was told that world be a smart idea. Which brings us to the present. I recently brought my 2021 Nissan Titan in to Sullivan Brothers Nissan on 08/18/2025 to have a few items looked at, one being the two defective tires. I was told by the service advisor that they wouldn't be covered because I hit a curb (which I didn't, nor did I ever say that I had). I relayed the aforementioned history to which he reiterated the tires still wouldn't be covered. I expressed my dissatisfaction, especially considering that I've been a loyal Sullivan Brothers Nissan customer for 12-years. It didn't matter until I left a negative review on this website. I received a call from the general manager on 09/02 apologizing and stating he wished I told him about the situation before posting the negative review as he would've seen to it that the problem was taken care of. He assured me that he was going to talk to the service manager to rectify the situation. He also stated the negative review was "killing him" and asked if I'd take it down. Against my better judgement, I removed the negative post. Needless to say, after wasting almost two-hours at the dealership on a the day that was suggested for me to come in, the problem still exists. The best they would do is pay for one tire. After insisting on the two, I was told that if I put a nail or screw in both tires or punctured the sidewall of the tires (while the first suggestion was verbally communicated, I do have a text message of the second) then they'd file a damage claim through the wheel and tire warranty. I absolutely refuse to be complicit in defrauding a warranty company. It's shocking and utterly disgusting that was even suggested! All I wanted was Sullivan Brothers Nissan to honor the warranty that they sold me, and their word. Apparently, that's too much to ask. More

Very helpful and professional. No hard sell, Took care of our needs. Show us all the function on the car. Very pleasant to work with No hard sell, Took care of our needs. Show us all the function on the car. Very pleasant to work with More

My experience with Sullivan was very positive. The sales perons, specifically Cory and Ed, were very easy to work with and helpfull. The sales perons, specifically Cory and Ed, were very easy to work with and helpfull. More

This guy took great care of us and very handsome young gentleman. Thank you Cory! gentleman. Thank you Cory! More

The Sullivan team made the entire process painless in a stressful situation replacing a totaled vehicle. Cory, Ned, Debbie and Paul all get high marks in customer satisfaction. stressful situation replacing a totaled vehicle. Cory, Ned, Debbie and Paul all get high marks in customer satisfaction. More

My experience with Sullivan Brothers and in particular Cory Fuller has been exceptional. Cory is very knowledgeable and professional. He treated me with respect and courtesy while explaining the process o Cory Fuller has been exceptional. Cory is very knowledgeable and professional. He treated me with respect and courtesy while explaining the process of getting a new car. I would recommend Cory to anyone considering Sullivan Brothers as their dealership. More

This is my 2nd car at sullivan brother's and Cory is as always so friendly and easy to work with! always so friendly and easy to work with! More

Sullivan Brothers has established a reputable and trustworthy business that has spanned many years. The staff is dedicated to upholding the excellent reputation of the Sullivan brand. trustworthy business that has spanned many years. The staff is dedicated to upholding the excellent reputation of the Sullivan brand. More

I had a wonderful experience with Sullivan Brothers! My salesperson, Cory Fuller was incredible to work with. He was patient and took the time to find a deal that worked for me. I would highly recommend My salesperson, Cory Fuller was incredible to work with. He was patient and took the time to find a deal that worked for me. I would highly recommend this dealership and Cory to anyone! More

Cory, and the Whole Sullivan Team were Excellant, Kind, Knowledgeable, Addressed all my needs. I Thank them all and will refer potential new customers, to them. Thank you Thank you Knowledgeable, Addressed all my needs. I Thank them all and will refer potential new customers, to them. Thank you Thank you More