Sullivan Brothers Toyota

Quick Professional Service in Modern New Building I purchased my new 2006 Kia Sportage from Sullivan Brothers, and although the dealership stopped selling Kia back in the late 2000s, they still servic I purchased my new 2006 Kia Sportage from Sullivan Brothers, and although the dealership stopped selling Kia back in the late 2000s, they still service my car and have access to all the necessary spare parts. Bill Collins took care of my car needs today, and as always has been a great knowledgeable service technician all these years. More

aberration?? our visit to service has always been positive until last. 2 hours for oil change, wrong oil listed on bill, then double speak to cover. I base my cu our visit to service has always been positive until last. 2 hours for oil change, wrong oil listed on bill, then double speak to cover. I base my current apprehension based on several years of history with Sullivan's. It was all good. So this experience, an aberration? I will come back and still say good things, everyone has a bad day. Hopefully it's not a trend of staff issues. I do also have a mechanics resume relative my opinion. Thanks More

always great service I've bought our past 3 cars from Sullivan and wouldn't go anywhere else for sales or service. My family and I have always been treated fairly and hav I've bought our past 3 cars from Sullivan and wouldn't go anywhere else for sales or service. My family and I have always been treated fairly and have never felt taken advantage of More

Love Toyota Love my car but Dennis was awesome! Matt was great. He answered all my questions with patience and explained everything . I would definitely buy from Love my car but Dennis was awesome! Matt was great. He answered all my questions with patience and explained everything . I would definitely buy from these guys sgain More

Keith Great Hello I showed up about an hour and 45 minutes early hoping to get in. My work schedule has changed and I was in the area that much earlier than I Hello I showed up about an hour and 45 minutes early hoping to get in. My work schedule has changed and I was in the area that much earlier than I thought I would be. Well Keith got me in and out of there in a much appreciated amount of time. Great job Keith. Thank You More

Visit was great. Everything was done very well. We set up this visit to have our breaks checked because they were screeching in the mornings when we drive out of the garage. In FL, when we had our 5 We set up this visit to have our breaks checked because they were screeching in the mornings when we drive out of the garage. In FL, when we had our 5,000 mi,e checkup and asked about them , the dealership never explained that it was caused by condensation overnight. When we came to Sullivan, where we got the car, The cause was explained to us! Even though we did not request a 10,000 mile checkup, it was done. We were very pleased because we don't need to return for that. Thank you! More

Too pushy I wanted to just look at a couple of truck decide and leave but the sale kept dragging it on and it was frustrating.i just wanted to buy and leave. I wanted to just look at a couple of truck decide and leave but the sale kept dragging it on and it was frustrating.i just wanted to buy and leave. More

Great service team My truck was fixed in a timely matter at a fair price. No over selling. Just good service. Over the years Sullivan Toyota has earned my trust in both My truck was fixed in a timely matter at a fair price. No over selling. Just good service. Over the years Sullivan Toyota has earned my trust in both sales and service. More

Quick, easy I only needed an oil change but asked if one of the automatic alerts be modified. The Toyota technician assured me they could. Sure enough, as I drove I only needed an oil change but asked if one of the automatic alerts be modified. The Toyota technician assured me they could. Sure enough, as I drove off in my Prius, it beeped only once when put in reverse! The staff were complete professionals. The facility is brand new, impressive and extremely comfortable. More

A series of unfortunate events My Tacoma received a new frame. The alignment was not done properly and the tires edges wore. Found the issue during a rain storm when the truck plowe My Tacoma received a new frame. The alignment was not done properly and the tires edges wore. Found the issue during a rain storm when the truck plowed off the road in a puddle. Dealer said it was my problem. Maybe. THEN, i went to change my oil after Sullivan had done the previous change. Out comes 8 quarts of oil. Not 5, but 8. Makes a mess when you have a 7 quart pan. I then started to take a careful look over the truck. The coolant had not been properly filled after the frame change, a bump stop had been broken during the frame change. I called multiple times to my service advisor, no reply. I actually spoke to Michelle and she was referring the matter to the service manager and my service adviser. No return call. Based on the response to my alignment (lack of) complaint I am sure that the over filled oil, low coolant and bump stop were all my fault. Right, I should have taken the trucl to another shop to have the work checked or even better just go to another shop to be sure to get it done right the first time. More