Our goal is to make your car buying experience the best possible with amazing prices and service. Sullivan Brothers Toyota ’s virtual dealership offers a wide variety of new and used cars, Toyota, Scion incentives, service specials, and Toyota, Scion parts savings. Conveniently located in serving Kingston, MA we are just a short drive from serving Plymouth, MA and serving Boston, MA.
My father has purchased a few cars from this dealership so i figured i would give them a shot. John Faucette was friendly and great to work with. I asked what the best price was they could do for me and they came back with a number very close to what i had in mind going in to check out the 4runner. This made for a quick and painless process. Highly recommended.
I purchased many cars from Sullivan Brothers. Always an easy experience. Friendly, easy to do business with and nice and quick. They helped with my trade payoff, when I had issues with the previous bank, and have gone above and beyond! Can't wait for the new building
Instead of taking ownership of a bad customer experience and turning it around to improve the situation, Tracey spoke over me the entire time I tried to explain the situation and why I was upset. She eventually just hung up the phone on me. I’ve never been treated so poorly by someone in the customer service industry. This person was extremely unprofessional. Due to the circumstances of the situation and the original unresolved complaint the BBB will be notified. To be fair I’d like to note that my sales rep Flavio was amazing. He went above and beyond to make the purchase of my new vehicle enjoyable & convenient. He’s an absolute asset to the company. Tracey works in the finance Dept and unfortunately no matter how amazing the purchasing experience was a terrible financial error was made and I could not in good Conscience recommend anyone go to this dealership if Tracey is involved. *buyer beware*
We do apologize that you feel you had an unpleasant experience. Tracy has worked for the company for over 7 years and has been in the business for over 25, she is a valued employee. She currently covers multiple departments for us and at both locations. In reviewing the phone call, the issue you were having was not the responsibility of Sullivan Brothers, and although, she did attempt to respond and assist you, there wasn't an opportunity for her to do so. We do hope you resolved your issue and hope, in the future, we will be able to assist you.
George and the team at Sullivan Brothers were helpful and straightforward in our search for a new car. They listened to our needs and helped us find the perfect car and trim for our budget. Would definitely come back!
We were looking at various vehicles online, and saw some of interest at Sullivan Brothers. We had a good experience with them years ago (purchased a 4Runner), and decided to go back. George greeted us warmly and we discussed our needs, wants and preferences. Ended up with a 2017 Nissan Murano.
They have a large selection of new and pre-owned vehicles, at fair prices. If you’re shopping for a car, check out Sullivan Brothers.
Excellent experience as usual. This will mark the 6th purchase from Sullivan Brothers. I worked with Christo Gizelis and then George. Im glad I kept it in the family. George was knowledgeable no nonsense. Got it done. Much appreciated and very happy with the new 4Runner.