Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sullivan Brothers Toyota
Kingston, MA
658 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 658 reviews
October 25, 2026
Took my car in for service and waited. It was almost 4 hours before anyone came to discuss the problem with me and another hour to finish. Service personnel were apologetic and very nice It was almost 4 hours before anyone came to discuss the problem with me and another hour to finish. Service personnel were apologetic and very nice about the long wait. And they offered alternative solutions to fix the problem. More
by bjarmocida
Employees Worked With
Seana Bohan
October 22, 2026
They all made the process super easy. I told the guys I only had one day off and needed to be in and out as quickly as possible. John and the team got me out in under two hours! Will defi I told the guys I only had one day off and needed to be in and out as quickly as possible. John and the team got me out in under two hours! Will definitely be back again! More
by Ashrankin
Employees Worked With
Justin Culhane, John Faucett
October 19, 2026
Worked with Dereck. He was extremely thorough and got us a fantastic deal on multiple vehicles. The staff are all extremely nice, knowledgeable and proactive. He was extremely thorough and got us a fantastic deal on multiple vehicles. The staff are all extremely nice, knowledgeable and proactive. More
by mitchn0501
Employees Worked With
Dereck
October 18, 2026
Everytime we have worked with Darren and the rest of the dealership, we have always had a wonderful time! And everyone is so great to work with and go out of their way for you! dealership, we have always had a wonderful time! And everyone is so great to work with and go out of their way for you! More
by lizzxo24
Employees Worked With
Darren Andrews
October 10, 2026
I have referred people to Sullivan Brothers, Nissan and Toyota. I have bought cars from both places. I am a bit confused as I just brought my car to you people the place I bought my Toyota RAV4 and nobody Toyota. I have bought cars from both places. I am a bit confused as I just brought my car to you people the place I bought my Toyota RAV4 and nobody noticed that my inspection sticker was expired? I just realized it and I called and left a message. I’m a bit aggravated at this point. You made sure to tell me about a maintenance plan that would be discounted. I didn’t have the time to talk, but my car was with you for over an hour I believe or an hour, and no one noticed that my inspection sticker had expired. Thanks. More
by Allieg1925
Employees Worked With
John Faucett
October 09, 2026
Darren at Sullivan Bros. Toyota has redefined a salesperson for us. His attention to detail, patience and straight shooter talk ranks him as the best salesperson we have ever Toyota has redefined a salesperson for us. His attention to detail, patience and straight shooter talk ranks him as the best salesperson we have ever felt with. We will definitely be back. More
by Chris Young
Employees Worked With
Jack Mann, Darren Andrews
September 28, 2026
Bob always takes good care of me. I’m referring to the service dept I always feel confident that my car has had a once over and safe to drive I’m referring to the service dept I always feel confident that my car has had a once over and safe to drive More
by Andrea.northrup78
Employees Worked With
Bob Dewitt
