Sullivan Brothers Toyota

Better than I expected HI I am a regular of this service center for my own car. When I brought in my daughter's car, that is only used sporadically during the year as she i HI I am a regular of this service center for my own car. When I brought in my daughter's car, that is only used sporadically during the year as she is in college, I thought I might face a number of issues. Turns out they did a comprehensive all points check and put on a new inspection center, and I was good to go. More

Happy Customer I had to come in on short notice, for an issue with my car. I got in right away. When I got there, I also realized my sticker was expiring this month I had to come in on short notice, for an issue with my car. I got in right away. When I got there, I also realized my sticker was expiring this month so they also did that on short notice. Didn’t have to wait too long. Keith Hardy was very professional & understanding & pleasant, as usual. More

Great service Michelle Smith is the best,she goes above and beyond to make my service experience the best it can be.she is the reason I would recommend the dealersh Michelle Smith is the best,she goes above and beyond to make my service experience the best it can be.she is the reason I would recommend the dealership. More

Friendly Staff with Knowledge and Service Unexcelled Visiting Sullivan Brothers Toyota is to experience the embodiment of pride in excellence of performance, thorough training and expertise and a knowl Visiting Sullivan Brothers Toyota is to experience the embodiment of pride in excellence of performance, thorough training and expertise and a knowledge that the customers' confidence in the quality of the service is not to be excelled. More

15,000 mile check-up Quick and thorough service. I was asked if I was enjoying the car and if I had any concerns. The service manager circled back when I picked up the car Quick and thorough service. I was asked if I was enjoying the car and if I had any concerns. The service manager circled back when I picked up the car to discuss all my concerns were addressed. I also appreciate the healthy snacks in the waiting room. Could there be more news magazines? Most journals seemed geared towards men. More

Patty Majeski Assistant Service Manager Excellent service and care! Very in the know on service and repairs. Patty was very helpful with what needed to be repaired, length of time, and why. Excellent service and care! Very in the know on service and repairs. Patty was very helpful with what needed to be repaired, length of time, and why. Follow up and communication timely! 7:30 in the morning, I called Patty explained I was in a tow trunk heading to Sullivan Brothers. She and the check in lady were there to meet me and help me! I had a medical procedure that morning at the hospital. Patty arranged a ride with a very nice and helpful gal driving that morning in the pouring rain and cold. The shuttle driver and Patty arranged to have me picked up at the hospital after my procedure. When I was returned to Sullivan Brothers Patty was able to tell me what was needed and the cost and time to repair. I needed a rent a car Patty and the wonderful lady handling the loaners and rent a cars were amazing and very helpful.. Patty and the other two ladies are a true asset to the Sullivan Brothers service department 5 stars for all of them! Thank you, Kathy Tracey More

4Runner with George Very easy process. Everyone was very nice. Not a ton of pressure or sale tactics. Very good experience, would recommend. Thanks for an easy process! Very easy process. Everyone was very nice. Not a ton of pressure or sale tactics. Very good experience, would recommend. Thanks for an easy process! More

Saved from Buyer’s Remorse by the dealer My salesman was nice, knowledgeable and didn’t pressure me. Nevertheless, I too quickly bought a used Camry. After a few days I realized it was too bi My salesman was nice, knowledgeable and didn’t pressure me. Nevertheless, I too quickly bought a used Camry. After a few days I realized it was too big for me. I talked to my salesman about exchanging it for a new Corolla. I had paid cash for the Camry but he recommended leasing the Corolla for 3 years. I was quite upset and quickly signed the lease deal he recommended. It turned out to be a terrible deal—$5,000 down and $499 a month for 3 years! When I got home and wanted to look at the paper work for the lease I found the salesman had forgotten to give me the paperwork. I had paid $19,000 in cash for the used Camry and would have much preferred adding money to the $19,000 for the new Corolla. I was not given that option. More

very good win and out very fast Was taken right in my service adviser was right on the ball!! Had me checked in very fast gave me a option to get service later with a new contract ou Was taken right in my service adviser was right on the ball!! Had me checked in very fast gave me a option to get service later with a new contract outstanding person More

Went from an 07 Tundra to a 2019 Tundra I’d been toying with the idea of trading in for a new truck. When I brought my 140,000 mile 07 Tundra in for an oil change and a sticker the sticker I’d been toying with the idea of trading in for a new truck. When I brought my 140,000 mile 07 Tundra in for an oil change and a sticker the sticker wasn’t going to happen. The service department called me in and walked me through everything that had to be done to make the vehicle sticker ready. They also pointed to other age related issues that would shortly have to be addressed. By actually showing me all the problem areas made my choice an easy one. I went to the sales floor and met George Gizelis. It was a pleasure working with George. He had me in a new Tundra that very day. I have to say without hesitation, my dealings with the people in the Service and Sales departments at Sullivan Toyota has always been pleasant and professional. More