Sullivan Brothers Toyota

Patty Majeski Assistant Service Manager Excellent service and care! Very in the know on service and repairs. Patty was very helpful with what needed to be repaired, length of time, and why. Excellent service and care! Very in the know on service and repairs. Patty was very helpful with what needed to be repaired, length of time, and why. Follow up and communication timely! 7:30 in the morning, I called Patty explained I was in a tow trunk heading to Sullivan Brothers. She and the check in lady were there to meet me and help me! I had a medical procedure that morning at the hospital. Patty arranged a ride with a very nice and helpful gal driving that morning in the pouring rain and cold. The shuttle driver and Patty arranged to have me picked up at the hospital after my procedure. When I was returned to Sullivan Brothers Patty was able to tell me what was needed and the cost and time to repair. I needed a rent a car Patty and the wonderful lady handling the loaners and rent a cars were amazing and very helpful.. Patty and the other two ladies are a true asset to the Sullivan Brothers service department 5 stars for all of them! Thank you, Kathy Tracey More

4Runner with George Very easy process. Everyone was very nice. Not a ton of pressure or sale tactics. Very good experience, would recommend. Thanks for an easy process! Very easy process. Everyone was very nice. Not a ton of pressure or sale tactics. Very good experience, would recommend. Thanks for an easy process! More

Saved from Buyer’s Remorse by the dealer My salesman was nice, knowledgeable and didn’t pressure me. Nevertheless, I too quickly bought a used Camry. After a few days I realized it was too bi My salesman was nice, knowledgeable and didn’t pressure me. Nevertheless, I too quickly bought a used Camry. After a few days I realized it was too big for me. I talked to my salesman about exchanging it for a new Corolla. I had paid cash for the Camry but he recommended leasing the Corolla for 3 years. I was quite upset and quickly signed the lease deal he recommended. It turned out to be a terrible deal—$5,000 down and $499 a month for 3 years! When I got home and wanted to look at the paper work for the lease I found the salesman had forgotten to give me the paperwork. I had paid $19,000 in cash for the used Camry and would have much preferred adding money to the $19,000 for the new Corolla. I was not given that option. More

Went from an 07 Tundra to a 2019 Tundra I’d been toying with the idea of trading in for a new truck. When I brought my 140,000 mile 07 Tundra in for an oil change and a sticker the sticker I’d been toying with the idea of trading in for a new truck. When I brought my 140,000 mile 07 Tundra in for an oil change and a sticker the sticker wasn’t going to happen. The service department called me in and walked me through everything that had to be done to make the vehicle sticker ready. They also pointed to other age related issues that would shortly have to be addressed. By actually showing me all the problem areas made my choice an easy one. I went to the sales floor and met George Gizelis. It was a pleasure working with George. He had me in a new Tundra that very day. I have to say without hesitation, my dealings with the people in the Service and Sales departments at Sullivan Toyota has always been pleasant and professional. More

very good win and out very fast Was taken right in my service adviser was right on the ball!! Had me checked in very fast gave me a option to get service later with a new contract ou Was taken right in my service adviser was right on the ball!! Had me checked in very fast gave me a option to get service later with a new contract outstanding person More

Awesome expirience John fossetvwas awesome made sure we didn’t talk about price till we found the right style and truck for me, took 3 trucks and finally found the one. John fossetvwas awesome made sure we didn’t talk about price till we found the right style and truck for me, took 3 trucks and finally found the one. He made sure he explained all the features of the truck! Was the best experience I’ve had at a dealer in a long time! I’ll be recommending everyone I know to John! Thanks John! More

25k Service I had a great experience. Everyone was really friendly the waiting area was awesome and I was in and out quickly would back again. Truly outstanding I had a great experience. Everyone was really friendly the waiting area was awesome and I was in and out quickly would back again. Truly outstanding experience. I bring both our cars there for service More

Great experience Very professional crew, great job , kept car clean and finished the service on time, took time to explain work. Would definitely be coming here agai Very professional crew, great job , kept car clean and finished the service on time, took time to explain work. Would definitely be coming here again More

Completely satisfied Needed some major work done and was completely satisfied with quoted price and delivery once completed as promised I am a resident of California and Needed some major work done and was completely satisfied with quoted price and delivery once completed as promised I am a resident of California and drove cross country and when I spoke to another Toyota owner who is a relative of my wife she mentioned her satisfaction with the work done by Sullivan dealership and headed I over there and was not disappointed More

5000 mile tire rotation I went in for a tire rotation at service. The technician found the air cleaner and cabin air cleaner was in need of replacement so I had them replace I went in for a tire rotation at service. The technician found the air cleaner and cabin air cleaner was in need of replacement so I had them replace them. More