Sullivan Brothers Toyota

At the time I purchased a car at Sullivan Brothers Toyota in Kingston, MA, I did not notice that they had taken off the origanal Toyota hubcaps and put on sham (cheaper) hubcaps. They also stripped the car in Kingston, MA, I did not notice that they had taken off the origanal Toyota hubcaps and put on sham (cheaper) hubcaps. They also stripped the car of floor mats and informed me that they were "out of stock" and replaced them with a much smaller version floor mat (this was conveniently done by them after the purchase of the car). How low can a car dealership get?? When I complained about this they stated, "it is common practice by the dealership." I've never heard of a dealership that would stoop this low. When I requested the original hubcaps, the office manager insisted "No Adjustment." I'll never do business with Sullivan Brothers Toyota in Kingston, MA, again. I'm very suprised they are still in business treating customers like this. More

I have purchased approx 6 cars here and each time bought the extended warrantys This dealership didnt not write my mialage correctly when having a wheel bearing fixed and as a result i have a major engine i the extended warrantys This dealership didnt not write my mialage correctly when having a wheel bearing fixed and as a result i have a major engine issue and no warrenty(dealership saying i have driven 9000 miles in thirty days which is so wrong and now i cant get assistance from them.I put $5000.00 as a down payment less then 1 year ago Please dont trust these dealerships. Edward and Jean Witherell More

Both sales and service personnel are very courteous and helpful. I would recommend this dealer highly. helpful. I would recommend this dealer highly. More