Sullivan Brothers Toyota
Kingston, MA
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Personalized Service From walking in the door to turning the key in the ignition to leave, I was pleased and surprised with the detail of personalized service I received. From walking in the door to turning the key in the ignition to leave, I was pleased and surprised with the detail of personalized service I received. More
2nd service on our 2917 Highlander The service was on time—quickly and efficiently done! The serviceman was very polite and professional. He made sure we received our last free servic The service was on time—quickly and efficiently done! The serviceman was very polite and professional. He made sure we received our last free service. Well done!! I even asked his name but I’ve forgotten it now. Sorry, hope it was on the record. He was great. More
it was a great an amazing experience. Michelle was very helpful with helping me get my car serviced and helping me fix my tire problem! I would defiantly recommend Sullivan brothers to any Michelle was very helpful with helping me get my car serviced and helping me fix my tire problem! I would defiantly recommend Sullivan brothers to anyone looking for a new car! More
Quick service The dealership did a great job taking my car in for survive at the time of my appointment, came to inform me when my car had a routine maintenance th The dealership did a great job taking my car in for survive at the time of my appointment, came to inform me when my car had a routine maintenance that needed attention, and quickly got me on my way once they completed all the work. Also informed me about extending my Toyota care warranty. More
Great Car Service! My experience at Sullivan Brothers was the absolute best! Service time to my car took exactly what I was quoted and the waiting area was incredible! My experience at Sullivan Brothers was the absolute best! Service time to my car took exactly what I was quoted and the waiting area was incredible! More
Great experience with 4Runner lease I would definitely recommend Sullivan brothers for both sales and service . I have worked with John twice in the past year and both times he helped me I would definitely recommend Sullivan brothers for both sales and service . I have worked with John twice in the past year and both times he helped me get the exact car I wanted . He made the buying process easy and convenient and worked with me so I could afford the car I wanted for my family. He made sure my car was in perfect condition to drive and had all of the paperwork ready in a timely manner. I will definitely send friends and family to John at Sullivan in the future ! More
Wasted time Went in on a Tuesday for a tire issue- stated EXACTLY what was wrong and showed them the nails (multiple) in my tires- sat around for an hour and a ha Went in on a Tuesday for a tire issue- stated EXACTLY what was wrong and showed them the nails (multiple) in my tires- sat around for an hour and a half and then after all that had to come back with the same issue a day later that they failed to fix the first time so wasted another 2.5 hours for something that could have been done right the first time. More
Super Service Service was comprehensive, friendly and quick. It was easy to schedule service on line. The team was ready for me when I arrived. The work was expl Service was comprehensive, friendly and quick. It was easy to schedule service on line. The team was ready for me when I arrived. The work was explained thoroughly. The coffee was good. More
Recall work recall performed in a timely and professional manner. Customer service was excellent, and staff was pleasant. New building is wonderful. Great experie recall performed in a timely and professional manner. Customer service was excellent, and staff was pleasant. New building is wonderful. Great experience waiting in new waiting room. More
Excellent Service The staff was very professional and friendly. The building was clean, comfortable and accommodating. Both salesman and business manager were excelle The staff was very professional and friendly. The building was clean, comfortable and accommodating. Both salesman and business manager were excellent. The overall experience was pleasant. More

