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Sullivan Buick GMC

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.4
276 Reviews
The team at Sullivan Buick GMC would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4000 SW College Rd

Ocala, FL

34474

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Showing 276 reviews

December 04, 2024

The entire buying process was an arduous chore. Now phase II of this process is getting the service department to repair two defective or inoperable items on the vehicle, hopefully this is resolve More

by EMVASOLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ZACH ELLIS
4.0
This rating includes all reviews, with more weight given to recent reviews.
KENNY HUNTER
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, the finance person was terrific
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Dec 05, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your experience. We understand that the buying process can sometimes be challenging, and we appreciate your feedback. Regarding the repairs on your vehicle, we want to assure you that our service department at Sullivan Buick GMC is committed to resolving any issues as quickly and efficiently as possible. Please feel free to reach out to us directly so we can discuss this matter further. Sincerely, The Sullivan Buick GMC Team

December 03, 2024

The staff was wonderful to deal with. I was in and out quickly allowing me to get back to work earlier than I thought. More

by CINDY.PARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE DELPRETE
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear that our staff at Sullivan Buick GMC [Ocala, FL] provided you with a quick and pleasant experience. We appreciate your feedback and look forward to serving you again in the future. Safe travels! Sincerely, The Sullivan Buick GMC Team

December 02, 2024

Went above and beyond to make the deal happen so that I could own my dream car! More

by violinbrat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOSEPH TROTT
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda - my sales rep , CAMRYEN MINGEE
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Dec 04, 2024 -

Sullivan Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that we could help you secure your dream car at Sullivan Buick GMC Ocala, FL. Our team always strives to go above and beyond for our customers. We appreciate your support and look forward to seeing you again! Sincerely, The Sullivan Buick GMC Team

December 01, 2024

Sean was great to help me. He is very personable and efficient. Zach was also a great help. More

by CLCCFC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEAN GRUBER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Sean and Zach provided you with personable and efficient service at Sullivan Buick GMC. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

November 28, 2024

Spot on for service, there is no reason to consider others from the scheduling to workmanship all is first rate More

by TCROSS4454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. and technicians
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Dec 01, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful feedback! We at Sullivan Buick GMC Ocala, FL are thrilled to hear that you found our service to be spot on and first-rate. We appreciate your trust in us and look forward to serving you again in the future. Please don't hesitate to share your experience with others! Sincerely, The Sullivan Buick GMC Team

November 27, 2024

Sorry, it would take more than 15 words to describe our experience. Communication was poor! More

by Lenexalymans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Too many to list!
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Dec 02, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your feedback. We understand that clear communication is vital, and we appreciate you bringing this to our attention. I encourage you to contact me directly so we can address your concerns and work towards a solution. Your input is valuable to us. Sincerely, Zachary Ellis Sales Manager

November 25, 2024

Sullivan Auto Group continues to be an outstanding dealership that takes excellent care of and stands behind each of its customers. More

by Pamedic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JOE DELPRETE
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHARLIE HAWKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman eho drove us home and picked us up.
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Nov 26, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback about Sullivan Buick GMC [Ocala, FL] and are delighted to hear that you feel taken care of. We strive to provide excellent service to all our customers and look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

November 24, 2024

Very reasonable and good people to work with. I would recommend anyone to Sullivan GMC for Service or to buy a Vehicle . More

by larryandnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us at Sullivan Buick GMC [Ocala, FL]. Your recommendation means a lot to us, and we appreciate your support. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

November 24, 2024

Service was courteous, efficient and timely. I will definitely continue to use Sullivan Buick for all future service work on my car . More

by THREEFINA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 25, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our service courteous, efficient, and timely. At Sullivan Buick GMC [Ocala, FL], we strive to provide the best experience for our customers. We look forward to assisting you with all your future service needs! Sincerely, The Sullivan Buick GMC Team

November 22, 2024

I have always got good service with Sullivan gmc. The only problem I have is gmc products. I don’t have that many miles on my truck and I have had to replace the def system and the main screen will b More

by LOUISBUNGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 25, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We appreciate your loyalty to Sullivan Buick GMC [Ocala, FL] and are glad to hear you've had good service. Your feedback regarding the GMC products is important, and we understand the frustration with the issues you've encountered. If there’s anything we can assist you with regarding your truck, please don’t hesitate to reach out. We hope to see you again soon! Sincerely, The Sullivan Buick GMC Team

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