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Sullivan Buick GMC
Ocala, FL
537 Reviews
At Sullivan Buick GMC, we believe that purchasing and servicing a vehicle should be an exceptional experience from start to finish. Built by trust and powered by community, our Ocala dealership stands as a proud pillar of the Central Florida region. Our operations are anchored to a foundational promise: delivering a transparent, client-centric automotive process centered entirely around your schedule, your preferences, and your absolute peace of mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 537 reviews
September 01, 2026
When I needed help the most, Dylan and Jay came through for me. So happy! for me. So happy! More
by neighbor422
Verified Customer
August 31, 2026
Brittany got me in on short notice and completed the service in a timely manner and everything was fine. service in a timely manner and everything was fine. More
by jclemmermen
August 31, 2026
Jay handles my vehicles but the whole team is great! Sullivan should be proud to have them representing the company. Sales gets you in the door but service keeps you coming back!!! Sullivan should be proud to have them representing the company. Sales gets you in the door but service keeps you coming back!!! More
by bobncris
Employees Worked With
August 31, 2026
Brittany is always a pleasure to work with. Her customer service is exceptional and it is always a great experience when dealing with her. Thank you for having such a nice, capable and profess Her customer service is exceptional and it is always a great experience when dealing with her. Thank you for having such a nice, capable and professional service advisor handling our repairs. More
by michele.binenti
Employees Worked With
August 30, 2026
Overpriced service department it should not cost 588. 00 for an oil change and tire rotation. 00 for an oil change and tire rotation. More
by danny91
Employees Worked With
August 29, 2026
Brittany was thorough , took all info, let me know approx time service would be complete. time service would be complete. More
by JUSTBEKIND2016
Employees Worked With
August 29, 2026
The customer service team was great and the technician was very helpful didn’t like the new system to see when things were complete on my phone was very helpful didn’t like the new system to see when things were complete on my phone More
by rickthepestman
August 28, 2026
Well, I called to get my Escolade serviced. Cadillac was too busy, so they took it to the GMC division. I needed a tire sensor rotation and anti-lock brake service. After two days, I was told t Cadillac was too busy, so they took it to the GMC division. I needed a tire sensor rotation and anti-lock brake service. After two days, I was told the tires are 8 years old . After 3 days, I was told they would not change the sensors, and the anti-lock brake light would not come on. Ok, they said I need a new stabilizer bar, which I approved. In addition, they wouldn't even rotate the tires; they gave me a quote of 1900-plus for new tires. Nothing was done; 500 dollars later, I had a new Stabilizer bar. next day took the auto to Firestone they put new sensors in and rotated the tires !!!!!! More
by ronblum12
August 27, 2026
Service Department is outstanding. The person that helped me was very professional and knowledgeable plus keep me informed. Hope I have that same person for all the services I might ne The person that helped me was very professional and knowledgeable plus keep me informed. Hope I have that same person for all the services I might need. Don Martin More
by DON@DSMARTIN.COM
Employees Worked With
August 27, 2026
I had a great experience with the service team during my oil change and tire rotation. The Alex Deno was friendly, professional, and efficient, and made the entire process easy and stress-free. My car was s oil change and tire rotation. The Alex Deno was friendly, professional, and efficient, and made the entire process easy and stress-free. My car was serviced promptly, and everything was handled with care. I appreciate the excellent customer service and attention to detail. I would definitely recommend this technician and will be returning for future service. More
by fischettijw
Employees Worked With
