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Sullivan Buick GMC

Ocala, FL

4.6
551 Reviews
At Sullivan Buick GMC, we believe that purchasing and servicing a vehicle should be an exceptional experience from start to finish. Built by trust and powered by community, our Ocala dealership stands as a proud pillar of the Central Florida region. Our operations are anchored to a foundational promise: delivering a transparent, client-centric automotive process centered entirely around your schedule, your preferences, and your absolute peace of mind.
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4000 SW College Rd

Ocala, FL

34474

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Showing 551 reviews

September 21, 2026

I had Alex lie to me and sent me to palm chevrolet to get my 2026 canyon fixed that should have been under warrantee. Because of this I will never buy another car or truck from sullivan gmc More

by mikemiller85311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Deno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Sullivan Buick GMC responded

Thank you for your feedback, Mike. We understand your concerns about your experience with the warranty on your 2026 Canyon. We value your input and would like to look into this matter further. Please reach out to us directly at Sullivan Buick GMC so our team can address your concerns and work towards improving our service. Your satisfaction is important to us. Sincerely, The Sullivan Buick GMC Team

September 20, 2026

Thorough, professional and friendly. Courteous, helpful in understanding needs and respecting of opinions. Happy and pleased. More

by wagtail10071
Recommend Dealer
Yes
Employees Worked With
Brittany Gioielli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Gioielli
Sep 21, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Sullivan Buick GMC. It’s great to hear that you found our service to be thorough, professional, and friendly. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

September 18, 2026

Completed the job and gave the completed check list my after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan. More

by krystlstv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antoinette Tipton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Gioielli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Braden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We are happy to hear that you appreciated our thoroughness and the checklist after your oil change at Sullivan Buick GMC. It’s great to know that you’ve joined the GMC family! We look forward to seeing you again for your next service. Safe travels! Sincerely, The Sullivan Buick GMC Team

September 18, 2026

Brittany always does a great job getting met signed in, service done and checked out More

by jackm2489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Gioielli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2026 -

Sullivan Buick GMC responded

Thank you, Jack! We appreciate your feedback and are thrilled to hear that Brittany consistently provides excellent service during your visits to Sullivan Buick GMC. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

September 18, 2026

Did my oil change but did not give me a receipt they said they would mail it to me but I didn’t get it had to call to get a email, no paper receipt, also did not notice mail in rear tire More

by billd598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Sullivan Buick GMC responded

Thank you for bringing your feedback to our attention. We understand the importance of having proper documentation and the need for a thorough inspection of your vehicle, including the rear tire. If you still haven’t received your receipt, please feel free to contact us directly at Sullivan Buick GMC so the situation and any concerns can be discussed further. Your satisfaction is important to us, and our team is committed to providing a better experience in the future. Sincerely, The Sullivan Buick GMC Team

September 16, 2026

Always receive excellent service & Alex keeps me well informed during the visit. Very good service More

by ZUHAUSE1295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re pleased to hear that you consistently receive excellent service at Sullivan Buick GMC. It's great to know that Alex keeps you well informed during your visits. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

September 14, 2026

The service dept was able to use my info from My OBD to resolve the issue and I was quite surprised to find out the repair was covered under an emissions warranty that I had never heard of More

by POPANDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Gioielli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Sullivan Buick GMC responded

Thank you for your feedback! We're glad to hear that our service department was able to effectively resolve your issue using your OBD information and that the repair was covered under the emissions warranty. It's always our goal at Sullivan Buick GMC to provide thorough and helpful service to our customers. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

September 13, 2026

Friendly, very courteous and even delivered my truck to me at the end of the service More

by THOMAS_CASPILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review, Thomas! We truly appreciate your kind words about our friendly and courteous service at Sullivan Buick GMC. We're delighted to hear that we were able to deliver your truck to you after service. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

September 11, 2026

Marc was great and gave great customer service. Thank you for all your help. Greatly appreciated it! More

by Evbilbrey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2026 -

Sullivan Buick GMC responded

Thank you for your awesome review! We’re glad to hear that Marc provided you with great customer service at Sullivan Buick GMC. Your appreciation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

September 05, 2026

Everyone is always helpful and courteous. I always have the best sevice. Service was prompt. More

by JBARBER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We are delighted to hear that you always receive helpful and courteous service at Sullivan Buick GMC. We strive to provide prompt service to all our customers, and it's great to know that we have met your expectations. Our team looks forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

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