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Sullivan Buick GMC - Service Center

Ocala, FL

3.9
33 Reviews
Call Service Center (352) 433-0935

33 Reviews of Sullivan Buick GMC - Service Center

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December 13, 2024

I made an appointment for first time car service and service center greeted me and also updated me on an update that needed to be performed while car was serviced. It saved me having to make a second ap More

by tomandkathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your experience! We’re thrilled to hear that our service team was able to greet you warmly and provide you with the necessary updates during your first car service appointment. At Sullivan Buick GMC, we strive to make the process as convenient as possible for our customers. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Sullivan Buick GMC Team

December 07, 2024

I appreciate the Service Dept. They have always been very helpful to take care of my needs. More

by Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 09, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you've had a great experience with our Service Department at Sullivan Buick GMC. Your satisfaction is important to us, and we appreciate your trust in us. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

December 06, 2024

It was a great experience; friendly and professional. The time to complete was very short. More

by abbie3315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 09, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Sullivan Buick GMC Ocala, FL and that our team was friendly and professional. We pride ourselves on providing efficient service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

December 05, 2024

They completed the work much faster than the estimate. Joe had two employees working to complete the work. Instead of waiting four hours, I was only waiting two hours. More

by DEBORAH.TERRY23
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in the service department
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Dec 06, 2024 -

Sullivan Buick GMC responded

Thank you, Deborah, for your wonderful feedback! We're thrilled to hear that your service at Sullivan Buick GMC was completed much faster than expected. Our team always strives to provide efficient service, and we appreciate you recognizing Joe and the crew for their hard work. We look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

December 03, 2024

The staff was wonderful to deal with. I was in and out quickly allowing me to get back to work earlier than I thought. More

by CINDY.PARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE DELPRETE
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear that our staff at Sullivan Buick GMC [Ocala, FL] provided you with a quick and pleasant experience. We appreciate your feedback and look forward to serving you again in the future. Safe travels! Sincerely, The Sullivan Buick GMC Team

November 28, 2024

Spot on for service, there is no reason to consider others from the scheduling to workmanship all is first rate More

by TCROSS4454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. and technicians
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Dec 01, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful feedback! We at Sullivan Buick GMC Ocala, FL are thrilled to hear that you found our service to be spot on and first-rate. We appreciate your trust in us and look forward to serving you again in the future. Please don't hesitate to share your experience with others! Sincerely, The Sullivan Buick GMC Team

November 24, 2024

Service was courteous, efficient and timely. I will definitely continue to use Sullivan Buick for all future service work on my car . More

by THREEFINA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 25, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our service courteous, efficient, and timely. At Sullivan Buick GMC [Ocala, FL], we strive to provide the best experience for our customers. We look forward to assisting you with all your future service needs! Sincerely, The Sullivan Buick GMC Team

November 24, 2024

Very reasonable and good people to work with. I would recommend anyone to Sullivan GMC for Service or to buy a Vehicle . More

by larryandnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us at Sullivan Buick GMC [Ocala, FL]. Your recommendation means a lot to us, and we appreciate your support. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

November 22, 2024

They immediately responded to the recall issue causing my vehicle battery to die. I was back on the road in several hours, great job! They need a clean and smell free courtesy car, it felt like I was being More

by F15GUS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed
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Nov 25, 2024 -

Sullivan Buick GMC responded

Thank you for your feedback! We appreciate your kind words about our prompt response to the recall issue with your vehicle. We're glad you were back on the road quickly! We also value your input regarding our courtesy cars. Cleanliness is important, and we will address this concern to ensure a better experience for our customers in the future. We look forward to serving you again at Sullivan Buick GMC [Ocala, FL]! Sincerely, The Sullivan Buick GMC Team

November 22, 2024

I have always got good service with Sullivan gmc. The only problem I have is gmc products. I don’t have that many miles on my truck and I have had to replace the def system and the main screen will b More

by LOUISBUNGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 25, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We appreciate your loyalty to Sullivan Buick GMC [Ocala, FL] and are glad to hear you've had good service. Your feedback regarding the GMC products is important, and we understand the frustration with the issues you've encountered. If there’s anything we can assist you with regarding your truck, please don’t hesitate to reach out. We hope to see you again soon! Sincerely, The Sullivan Buick GMC Team

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