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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
1,059 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,059 reviews

August 23, 2023

Professional at its best. Jake and Enoch are great at their jobs and both deserves a pay increase More

by kingpinn8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake , Janie Mosley
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Aug 25, 2023 -

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sullivan Cadillac Team

August 23, 2023

The service was excellent and the vehicle was clean and waxed when we arrived. Our Sales Lady was amazing. More

by RTKOEGEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
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Aug 25, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

August 22, 2023

I was pleased with the whole process. The car was delivered when promised with detail instructions on some features I would not have none about. More

by ebrown2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie Mosley
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Aug 24, 2023 -

Sullivan Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Sullivan Cadillac Team

August 21, 2023

You folks make having your car serviced which by any barometer is taxing at best a pleasant experience, and a special thank you to Casandra who kept me informed every step of the way. Keep up the great More

by carlocat11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Tucker
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Aug 23, 2023 -

Sullivan Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Sullivan Cadillac Team

August 20, 2023

Great service department - easily the best in the area. I had a great experience with great customer service. More

by REAPERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Lawler
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Aug 22, 2023 -

Sullivan Cadillac responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Sullivan Cadillac Team

Aug 23, 2023 -

REAPERJ responded

You are a great dealership. We will continue using you for servicing our current CTS, and for our purchase of our next Cadillac.

August 19, 2023

Service is quick, efficient and very professional. I drive 30 miles to get service work completed. GREAT job! More

by KSYANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie Mosley, Jessica Perez
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Aug 22, 2023 -

Sullivan Cadillac responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Sullivan Cadillac Team

August 19, 2023

Service is always good here. From making the appointment to having the car washed before it comes back to you. More

by MICHAELCARALLI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Smith
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Aug 22, 2023 -

Sullivan Cadillac responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Sullivan Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Sullivan Cadillac Team

August 18, 2023

Very friendly and knowledgeable sales person who was willing to take the time for us to decide without any undue pressure. More

by jereles
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Sullivan Cadillac responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Sullivan Cadillac Team

August 18, 2023

Had a mechanic ride with me to hear a noise. Gound, fixed next day. Excellent! More

by MFRANCIS7662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know name
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Aug 21, 2023 -

Sullivan Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sullivan Cadillac Team

August 16, 2023

The people that work for Sullivan Cadillac make the purchase or leasing a pleasure. People like Bob Vetrano More

by wreckd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Sullivan Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Sullivan Cadillac Team

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