Sullivan Cadillac - Service Center

The customer service was outstanding. Dennis made sure we had a great experience and our shuttle driver Curtis was so incredibly nice to us!!! Can’t thank everyone enough for our wonderf Dennis made sure we had a great experience and our shuttle driver Curtis was so incredibly nice to us!!! Can’t thank everyone enough for our wonderful experience!!! More

Outstanding service department - they consistently follow up with you, inform you of the progress of your service, and are always polite and patient. Dennis and Edwin are superb customer service representati up with you, inform you of the progress of your service, and are always polite and patient. Dennis and Edwin are superb customer service representatives - very helpful. And my XT4 is fixed - sound is amazing (entertainment center). I can't say enough good things about Sullivan Cadillac, from sales to service - the complete package! More

I was extremely satisfied with my experience. Edwin was very professional. explained everything. Very helpful. Edwin was very professional. explained everything. Very helpful. More

My wife took our vehilce up for servicing. So am answering on her behalf. At this point, I do relay what she tells me and she has been pleased with the workmanship every time she brings the So am answering on her behalf. At this point, I do relay what she tells me and she has been pleased with the workmanship every time she brings the car in for servicing. I always have her make sure that they put synthetic oil in that is all I use in vehicles. I also request that always check the brakes. and ensure that the tires are rotated. That the maintenance is performed as needed by the manual on time if not earlier. More

I have been taking my Cadillacs to Sullivan for the last five years ,I always receive Great service! five years ,I always receive Great service! More

Vary professional, no pressure. Excellent sales reps. Made sure I was satisfied with my purchase. Excellent sales reps. Made sure I was satisfied with my purchase. More

Everything was fine, i think it would be nice for the Service Writer to automatically give and employee the discount without having to ask for it AND they should ask customer if they have any rewards poi Service Writer to automatically give and employee the discount without having to ask for it AND they should ask customer if they have any rewards points to use to pay for service. More

Appointment on time. Great service and careful with car. Recommended experience. Plus my fifteen words! Great service and careful with car. Recommended experience. Plus my fifteen words! More

Mathew, service Mgr was great. Was concerned about my problem . Said the mechanic found problem and they fixed it . Was concerned about my problem . Said the mechanic found problem and they fixed it . More

Very pleased with service & w/ Stefanie's professionalism. Hopefully, Stefanie will stay there for a very long time! professionalism. Hopefully, Stefanie will stay there for a very long time! More