Richard Gruber
Richard Gruber at Sullivan Cadillac

Richard Gruber

General Manager

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.5
139 Reviews
4.5

139 Reviews

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139 Reviews of Richard Gruber

June 22, 2026

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They were very helpful did a wonderful job very respectful fixed the problem washed the car all in a short time More

by gcbeck52
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Estefania Adaro

June 21, 2026

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I’ve been dealing with this dealership now for about eight years. I’ve been very pleased of the customer service is wonderful. I deal with Stephanie and Service and she she’s been excellent. I will reco More

by CAHORTINC
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Recommend Dealer
Yes
Jun 22, 2026

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us at Sullivan Cadillac over the years. It’s wonderful to know that Stephanie has provided you with excellent service. We appreciate your recommendation and look forward to serving you and your friends in the future! Sincerely, The Sullivan Cadillac Team

June 13, 2026

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All attendants smile, they treat customers like family, conformable waiting room with drinks & snacks. Car wash with all visits. Happy! More

by GARY
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Recommend Dealer
Yes

Other Employees Tagged: Edwin Mejia

Jun 13, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We are happy to hear you felt welcomed and enjoyed the amenities at Sullivan Cadillac. Our team takes pride in creating a family-like atmosphere for our customers. We look forward to seeing you again for your next visit! Sincerely, The Sullivan Cadillac Team

June 11, 2026

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We had an outstanding experience at Sullivan Cadillac. The entire process was seamless, transparent, and completely stress-free. The team was honest, professional, and upfront about everything from the s More

by TOMGERRIOLDHAM
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Joey Frampton

Jun 11, 2026

Sullivan Cadillac responded

Thank you for your outstanding review, Tom! We truly appreciate your kind words about your experience at Sullivan Cadillac. It's fantastic to hear that Rich, Joey, and Enoch provided you with exceptional service and made the buying and financing process so smooth. Our team strives for a professional and stress-free environment, and we’re delighted you felt that during your visit. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

June 04, 2026

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Was very pleased with the service your people did on my car. Drives great.. I would never go to anyone else for service on my car. Edwin kept me informed as the work was being done. Thank you. More

by Greatcadi
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Recommend Dealer
Yes
Jun 05, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We’re glad to hear that you were pleased with the service our team provided on your car. It’s fantastic to know that Edwin kept you informed throughout the process. We truly appreciate your loyalty and look forward to seeing you again for your future service needs! Sincerely, The Sullivan Cadillac Team

May 28, 2026

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Tim was awesome. He listened to what we wanted . Have us some good choices OK, He didn’t pressure us. It gave us the positive reasons to purchase our new Cadillac More

by apexarena7
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Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Timothy Phillips

May 29, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that Tim provided you with such a positive experience at Sullivan Cadillac. It’s great to know that he listened to your needs and made the purchasing process smooth for you. We’re delighted that you love your new Cadillac! Looking forward to seeing you again and hope you enjoy every drive. Sincerely, The Sullivan Cadillac Team

April 30, 2026

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Everything went fine with the salesman. I agree to pay sticker price for the car. I specified do not add anything to the car. Upon going over all the fine print in the paperwork found out t More

by gmuttick
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Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Bob Vitrano

May 01, 2026

Sullivan Cadillac responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the additional charges for the GPS tracking device. Our team strives for transparency in our transactions at Sullivan Cadillac. We encourage you to contact us directly so we can discuss your concerns further. Your satisfaction is important to us, and we value the opportunity to improve. Thank you for bringing this to our attention. Sincerely, The Sullivan Cadillac Team

May 11, 2026

Sullivan Cadillac responded

Thank you for updating your review and for allowing Sullivan Cadillac to address your concerns. We’re glad our team was able to resolve the additional charges to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Sincerely, The Sullivan Cadillac Team

May 08, 2026

gmuttick responded

The dealer, resolved the additional charges, therefore I will update my review.

April 17, 2026

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Fast, efficient, professional service on purchase of new truck. Highly recommend. Did not play games other dealerships will do. More

by COBBLPOT
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Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Jared Reynolds

Apr 17, 2026

Sullivan Cadillac responded

Thank you so much for your kind words! We’re happy to hear that you had a positive experience with the purchase of your new truck at Sullivan Cadillac. Our team strives to provide fast, efficient, and professional service without the hassle. Your recommendation is appreciated, and we look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

April 08, 2026

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Chris was extremely rude and very unprofessional. I will not buy another car from Sullivan! More

by curtcheesman12
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Purchase Time
Recommend Dealer
No

Other Employees Tagged: Enoch Mikell , Chris Fredericks

Apr 08, 2026

Sullivan Cadillac responded

Thank you for sharing your experience, Curt. We understand your concerns regarding your recent interactions during the sales process. At Sullivan Cadillac, we aim to provide attentive, professional, and helpful support so that every customer feels respected and informed. Feedback like yours helps us review how we communicate and engage with customers, ensuring we continue to improve the experience for everyone. Please feel free to contact us directly if you’d like to discuss this further. We are committed to providing a positive and respectful environment for all customers. Sincerely, The Sullivan Cadillac Team

March 19, 2026

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Shelby, Mikell, and Richard were very pleasant to deal with and delivered the car to me hours away once it was ready! More

by Aerjones6
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell , Shelby Moscorelli

Mar 19, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We appreciate your kind words about Shelby, Mikell, and Richard. It's great to hear that they made your experience pleasant and that we could deliver your vehicle to you. We look forward to assisting you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

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