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Richard Gruber
Richard Gruber at Sullivan Cadillac

Richard Gruber

General Manager

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.6
144 Reviews
4.6

144 Reviews

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144 Reviews of Richard Gruber

September 05, 2026

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Employee Rating

Very Professional T’s where crossed I’s dotted and the execution was flawless. I’m grateful for people like her and the people that Sullivan Cadillac they did a wonderful job thank you all of you More

by mctkranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Estefania Adaro

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Sep 05, 2026

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that you had a flawless experience at Sullivan Cadillac. Our team takes pride in providing professional service, and we appreciate your gratitude. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

July 31, 2026

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Employee Rating

The absolute best place to buy a car. A Cadillac ..Great customer service . It was so great I traded my Cadillac 2020 for a newer one. Just love this dealership. The best staff. More

by DONNA1005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Joey Frampton, Jimmy Smith, Estefania Adaro , Chris Fredericks

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Aug 01, 2026

Sullivan Cadillac responded

Congratulations on your new Cadillac, Donna! It's wonderful to hear that you had such a positive experience at Sullivan Cadillac and that you loved our customer service. We appreciate your loyalty in trading your 2020 Cadillac for a newer model. Our staff takes great pride in providing excellent service, and we’re glad it showed. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

July 29, 2026

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Employee Rating

Courteous helpful,under standing Went beyond to figure out my Phone charger, ,found out the 15 pro doesn’t work on the Lyric. Tried five newer phones and it worked. Love the car and the dealership. V More

by larry@bmbfasteners.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Jared Reynolds, Brandy Corbin, Edwin Mejia, Estefania Adaro, Jeffrey Larson, John Sandiford , Patrick Mennenga

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Jul 29, 2026

Sullivan Cadillac responded

Thank you for your wonderful review, Larry! We're thrilled to hear that you had a positive experience with us at Sullivan Cadillac. It's great to know that our team was able to assist you with your phone charger issue and that you're loving your Cadillac Lyric. Our team truly appreciates your loyalty, and we look forward to helping you with your next vehicle purchase in the future. Enjoy your ride, and come see us again soon! Sincerely, The Sullivan Cadillac Team

July 23, 2026

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Employee Rating

One if not the best dealership in the state of Florida. Always treated like a person. Never high pressure sales and stand behind their products More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Bob Vitrano

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Jul 23, 2026

Sullivan Cadillac responded

Thank you for your wonderful review, Dan! We’re glad to hear that you had such a positive experience at Sullivan Cadillac. It’s our goal to treat every customer with respect and ensure a pressure-free environment. We appreciate your support and look forward to welcoming you back in the future! Sincerely, The Sullivan Cadillac Team

July 08, 2026

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Employee Rating

Friendly polite answer all questions work was completed on time went over the work that was performed More

by sailing1277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Jimmy Smith , Patrick Mennenga

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Jul 08, 2026

Sullivan Cadillac responded

Thank you for your review! We’re thrilled to hear that your experience at Sullivan Cadillac was positive and that our team was able to complete the work on time while addressing all your questions. Your feedback is appreciated, and welook forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

June 22, 2026

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Employee Rating

They were very helpful did a wonderful job very respectful fixed the problem washed the car all in a short time More

by gcbeck52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Estefania Adaro

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Jun 23, 2026

Sullivan Cadillac responded

Thank you for your kind words! We truly appreciate your positive feedback about your experience with Sullivan Cadillac. It's great to hear that our team was helpful, respectful, and efficient in addressing your needs. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

June 21, 2026

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Employee Rating

I’ve been dealing with this dealership now for about eight years. I’ve been very pleased of the customer service is wonderful. I deal with Stephanie and Service and she she’s been excellent. I will reco More

by CAHORTINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Jimmy Smith, Estefania Adaro, John Sandiford

Print
Jun 22, 2026

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us at Sullivan Cadillac over the years. It’s wonderful to know that Stephanie has provided you with excellent service. We appreciate your recommendation and look forward to serving you and your friends in the future! Sincerely, The Sullivan Cadillac Team

June 13, 2026

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Employee Rating

All attendants smile, they treat customers like family, conformable waiting room with drinks & snacks. Car wash with all visits. Happy! More

by GARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Mejia

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Jun 13, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We are happy to hear you felt welcomed and enjoyed the amenities at Sullivan Cadillac. Our team takes pride in creating a family-like atmosphere for our customers. We look forward to seeing you again for your next visit! Sincerely, The Sullivan Cadillac Team

June 11, 2026

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Employee Rating

We had an outstanding experience at Sullivan Cadillac. The entire process was seamless, transparent, and completely stress-free. The team was honest, professional, and upfront about everything from the s More

by TOMGERRIOLDHAM
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Joey Frampton

Print
Jun 11, 2026

Sullivan Cadillac responded

Thank you for your outstanding review, Tom! We truly appreciate your kind words about your experience at Sullivan Cadillac. It's fantastic to hear that Rich, Joey, and Enoch provided you with exceptional service and made the buying and financing process so smooth. Our team strives for a professional and stress-free environment, and we’re delighted you felt that during your visit. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

June 04, 2026

Dealership Rating
Employee Rating

Was very pleased with the service your people did on my car. Drives great.. I would never go to anyone else for service on my car. Edwin kept me informed as the work was being done. Thank you. More

by Greatcadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandy Corbin, Edwin Mejia, Estefania Adaro, Jeffrey Larson, John Sandiford , Patrick Mennenga

Print
Jun 05, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We’re glad to hear that you were pleased with the service our team provided on your car. It’s fantastic to know that Edwin kept you informed throughout the process. We truly appreciate your loyalty and look forward to seeing you again for your future service needs! Sincerely, The Sullivan Cadillac Team

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