Sullivan's Northwest Hills Chevrolet GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Vin was an honest guy that didn't BS me. After visiting 4 other dealerships and being in contact with 10+, I bought a truck from Sullivens. Vin was straight forward and honest from the beginn After visiting 4 other dealerships and being in contact with 10+, I bought a truck from Sullivens. Vin was straight forward and honest from the beginning. He didn't try to talk me in circles. The price they advertised was an actual price, that they honored. He didn't nickel and dime me, and even managed to further reduce it by 60 some odd bucks, and went and had the gas tank filled, when he didn't have to do so to make the sale. When I had questions, even though he probably knew the answer, he always went to verify with the appropriate person/department. Emails and calls were returned very promptly. Darren was also great to work with. Got me in and out. Overall great experience. More
Repeat Customer I had a good experience at Northwest Hills when I purchased my 2013 GMC Terrain. The car was trouble free since purchase, and the Service Depa I had a good experience at Northwest Hills when I purchased my 2013 GMC Terrain. The car was trouble free since purchase, and the Service Department was great too deal with for the routine maintenance . So when needing a new car I decided to just have Vin sell me the 2017 version of the Terrain. There was no nonsense involved. He looked up my available rebates and discounts, gave me a price, and we were done. Then he took care of all the details, and I was able to pick up the care a few days later. It would have been even sooner except for a huge snow storm that shut down my bank for the day. More
Awesome new car-buying experience Excellent experience for my first time purchasing a new car. I bought a 2016 Chevrolet Malibu that ended up being nearly $9,000 below MSRP....this dea Excellent experience for my first time purchasing a new car. I bought a 2016 Chevrolet Malibu that ended up being nearly $9,000 below MSRP....this dealership clearly offers great pricing and incentives. Vin was very flexible with test driving the car and was very attentive to customer service. All employees were very knowledgeable and willing to help out in sales and financing. This was definitely an A+ experience all-around! More
Used truck purchase Overall a great experience at northwest hills and Vin my salesperson was cool to deal with. Paid top price for my Chevy but OK ! Love my truck thank y Overall a great experience at northwest hills and Vin my salesperson was cool to deal with. Paid top price for my Chevy but OK ! Love my truck thank you More
Happy Customer We were originally looking at a new Grand Cherokee Summit with salesman Vin. We left the dealership to do some shopping around. Vin called two days la We were originally looking at a new Grand Cherokee Summit with salesman Vin. We left the dealership to do some shopping around. Vin called two days later with a great lease return that was a perfect fit for us. I was please with the service and honest advice we received. I would recommend Northwest Hills and Vin Kjersgarrd when you are in the market for your new vehicle. More
Fantastic service I had the best experience for my first time leasing. Vin was readily available when I needed to talk to him. Roger was able to assist me in getting my I had the best experience for my first time leasing. Vin was readily available when I needed to talk to him. Roger was able to assist me in getting my lease approved. Darren was patient in working with me More
Best car buying experience ever Northwest hills has a true gem of a salesman named Vin. Couldn't have made my purchase any easier, ok ok I'm biased, Vins from Jersey and so am I so i Northwest hills has a true gem of a salesman named Vin. Couldn't have made my purchase any easier, ok ok I'm biased, Vins from Jersey and so am I so it was an immediate connection. In all honesty if your out to purchase a vehicle check these folks out and deffinately ask for Vin.if nothing else you'll have fun with the jersey accent.thanks guys already recommended you dealership to a co-worker. More
Horrible Customer Service - NONRESONSIVE Everyone is helpful until after the purchase of the vehicle. One day after purchase no one answers phone calls. They promised to service the vehicle, Everyone is helpful until after the purchase of the vehicle. One day after purchase no one answers phone calls. They promised to service the vehicle, yet the next day the "engine oil" light was one and the windshield was cracked. Sent my plates to the WRONG state, underestimated my taxes by approx. 1K, and still the run around. Customer service DOES NOT begin and end with a mere purchase but it is the overall experience that brings a customer back. I WILL NOT RECOMEND THIS DEALERSHIP. More
fordtrucks55@charter.net Bought my car 08-16-2016- Was an adventure of a life time !! Had some up and downs but in the end everything worked out !! Hope this will not happen Bought my car 08-16-2016- Was an adventure of a life time !! Had some up and downs but in the end everything worked out !! Hope this will not happen to anyone else ! Have a nice day ! More
Top Notch, Comfortable car leasing experience. First time using this dealership for a GM lease. Will consider Northwest Hills Chevy/GMC for future vehicle purchases. Started my car search on No First time using this dealership for a GM lease. Will consider Northwest Hills Chevy/GMC for future vehicle purchases. Started my car search on Northwest Hills website. Response to my email was quick and thorough while other dealers I emailed replied with generic responses that turned me off. I leased my vehicle from Northwest Hills because of the customer service on line and the follow up in the showroom. More


