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Sulphur Springs Chrysler Dodge Jeep RAM
Sulphur Springs, TX
302 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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302 Reviews of Sulphur Springs Chrysler Dodge Jeep RAM
September 23, 2021
Purchased 2 vehicles and each time everyone was fantastic! Cole was very helpful and exceeded our expectations! fantastic! Cole was very helpful and exceeded our expectations! More
by candes_121
Employees Worked With
Bob Boynton, Brian Seely, Ashley Porter, Scott Nottingham, Shawn Battreall
August 31, 2021
Great dealership good people to work with everybody in every department ready to help with anything you need from bottle water to a new car every department ready to help with anything you need from bottle water to a new car More
by Txdld
Employees Worked With
Bob Boynton, Brian Seely, Ashley Porter, Scott Nottingham, Shawn Battreall
July 24, 2021
Blaine and Bo were both very helpful and went above and beyond to create a good car shopping experience. I would recommend them to friends and family. beyond to create a good car shopping experience. I would recommend them to friends and family. More
by Joanna Byrd
Employees Worked With
Blaine Lawwill, Bo Bratton, Ashley Porter, Shawn Battreall
July 16, 2021
Do not trust this dealership, the general manager is as dishonest as they come. I bought a 2016 Ford f350 dually from them, all the paperwork was completed. The loan was financed through my own credit u dishonest as they come. I bought a 2016 Ford f350 dually from them, all the paperwork was completed. The loan was financed through my own credit union, they deposited my down payment, had my trade in truck and needed to replace the tires and clock spring before I could leave with the truck I had bought, so they gave me a loaner for a day. They offered to match the 3k 3 month warranty another dealer had offered. We were on a tight schedule due to leaving on our trip. The next day they were supposed to drop off my truck which I had bought and pick up the loaner by noon. By 4 pm I had to call them to find out what was going on. At 6 pm I got a call back saying the brake booster went out and it would cost them 2000 to replace, (188 part at autozone) and they were afraid that the truck would not be dependable and could not sell the truck anymore and would call me back about returning my trade in truck. No call that day. I drove in the next morning, 1.5 hours each way, to get my hitch and see what was going on. Their mechanic refused to give me the keys to the truck I had bought. The Manger returned my loan to EECU stating the truck was not being sold because "it was not up to dealer standards." Fast forward 3 days, the truck is posted on the site again for sale, same price, etc. I call they tell me it's a mistake, so a few hours later I have a couple friends call to see if it's available and if they can come check it out. They were told yes by Austin and another salesman and pushed hard to get them to come buy the truck. Secondary note, while in the finance office dealing with my credit union, the general manager came in because a mechanic had quit the night before, who had bought a vehicle from them. He told the finance guy in front of me that if he even had a gut feeling the mechanic won't get financing then to get the vehicle back immediately. I'm currently looking for a lawyer to deal with them at this point. More
by The_holdenz
Employees Worked With
Bo great guy, Scott Nottingham, Shawn Battreall
June 21, 2021
Our salesman, Bo, was extremely helpful and knowledgeable. He made the car buying process seamless! We will definitely purchase a vehicle from him/the dealership again in the future. knowledgeable. He made the car buying process seamless! We will definitely purchase a vehicle from him/the dealership again in the future. More
by Kristyn.todd
Employees Worked With
Bo
May 01, 2021
Very positive experience. We had to do a little negotiating, think that is to be expected on a purchase such as this. I can be a bit set on things and after several discussions the sales team met negotiating, think that is to be expected on a purchase such as this. I can be a bit set on things and after several discussions the sales team met my original offer and conditions. More
by Tolly
Employees Worked With
Jane Rice, Ashley Porter
April 18, 2021
They were very easy to deal with. Sales rep. was super nice and tried everything possible she could do. Thank y’all very much and will be happy to come see y’all again soon thanks nice and tried everything possible she could do. Thank y’all very much and will be happy to come see y’all again soon thanks More
by Robertlynn
Employees Worked With
Bob Boynton, Brian Seely, Ashley Porter, Scott Nottingham, Shawn Battreall, Duane Stailey, Jeremy Hampton, Johnene McLarry, Jeremy Price, Karen Tittle
December 24, 2020
Cole and everyone at the dealership were outstanding! They were helpful in every way possible. We have NEVER had such a great car-buying experience! They were helpful in every way possible. We have NEVER had such a great car-buying experience! More
by Maxxman
Employees Worked With
Cole Newsom
October 23, 2020
Service Department is terrible. Took vehicle in to get repaired, told service department what it was doing, was told what repairs would have to be made. $4,000 later, picked up the vehicle and it didn’t m repaired, told service department what it was doing, was told what repairs would have to be made. $4,000 later, picked up the vehicle and it didn’t make it one day before the same issue popped up. Took it back and paid more money only to be told they didn’t fix the problem because it never happened while they drove it. Picked it up same problem next day.......contacted dealership and they had their money and really could care less about fixing vehicle. Sorry excuse for a repair shop. More
by Ron
Employees Worked With
Ashley
