Summit Subaru El Cajon

Outstanding Service Advisor – Luis Silva at Summit Subaru I continue to be impressed every time I work with Luis Silva at Summit Subaru. His professionalism, work ethic, and commitment to his custo Subaru I continue to be impressed every time I work with Luis Silva at Summit Subaru. His professionalism, work ethic, and commitment to his customers truly set him apart. No matter the situation, Luis approaches everything with patience, clarity, and a genuine desire to make sure the job is done right. What stands out most is how hard he works to resolve any issue. He doesn’t just go through the motions—he digs in, follows up, and makes sure nothing gets overlooked. If there’s a concern, Luis takes ownership and sees it through until it’s fully handled. That level of accountability and dedication is rare. He consistently goes the extra mile, whether it’s keeping me updated throughout the process, explaining things clearly, or making sure I leave feeling confident about the service performed. You can tell he truly cares about his customers and takes pride in his work. That’s exactly why I keep coming back to Luis. His professionalism and commitment to excellence make all the difference. Summit Subaru is fortunate to have someone like him on their team. Highly recommended! More

I had an excellent experience at Summit Subaru. I went in for routine maintenance, and during the visit they discovered oil and transmission issues that needed attention. Not only were these proble I went in for routine maintenance, and during the visit they discovered oil and transmission issues that needed attention. Not only were these problems fully repaired, but they were also completely covered under my extended warranty—something I would not have known if Nathan, my service advisor, hadn’t gone out of his way to research the coverage and advocate on my behalf. His attention to detail, honesty, and commitment to great customer service made all the difference. Truly outstanding service from start to finish. Highly recommend! More

William was wonderful. He kept me informed and did. Not have to wait very long. Only problem was that the tires were supposed to be rotated and they were not. He kept me informed and did. Not have to wait very long. Only problem was that the tires were supposed to be rotated and they were not. More

Honest, comprehensive and considerate of their clientele. My service rep, William, went above and beyond to help me fix the problem. My service rep, William, went above and beyond to help me fix the problem. More

We've been taking our Outback to Summit Subaru for about three years now. We switched from another dealership in San Diego that was sub-par in their customer care. The staff at Summit, including most recent three years now. We switched from another dealership in San Diego that was sub-par in their customer care. The staff at Summit, including most recently Nathan, have been outstanding. Can't say enough about how smooth and enjoyable our experiences have been with them. Highly recommend taking your Subaru there. More

Another great experience at Subaru El Cajon and working with Luis Silva. He took care of my car and provide great customer service. He also got me out of there within a reasonable time. with Luis Silva. He took care of my car and provide great customer service. He also got me out of there within a reasonable time. More

So far, we have only come to Summit for maintenance/repair of our 2019 Subaru Forester, having just discovered this place a few months ago. Greg and the Service Department have been great, maintenance/repair of our 2019 Subaru Forester, having just discovered this place a few months ago. Greg and the Service Department have been great, very accomodating… explains the issues and considers the $$ cost of their recommendations. More

I am always pleased with the service at Summit Subaru. My service advisor Adan and his team are knowledgeable, friendly, and prompt. My service advisor Adan and his team are knowledgeable, friendly, and prompt. More

They took my car. Worked on my car. And returned my car. All perfect. I have no complaints. Worked on my car. And returned my car. All perfect. I have no complaints. More

Went to buy a used car. It turned out the listed price was a “bait price” and completely false. After wasting a great deal of time, the dealer added an unnecessary $2500 “pr It turned out the listed price was a “bait price” and completely false. After wasting a great deal of time, the dealer added an unnecessary $2500 “protection package” which had already been been installed - even though their website said this was optional. They also added $575 of fake “government fees” which they refused to itemize. (Should have been half that.) More