Sun State Ford
Orlando, FL
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216 Reviews of Sun State Ford
Service Deparment. My kudos to Sun State Ford Service team for the excellent job and professional work. I already brought my 2013 Focus to your shop several times, for r My kudos to Sun State Ford Service team for the excellent job and professional work. I already brought my 2013 Focus to your shop several times, for regular service and once to repair a transmission problem. All the time my wife and me found there a very friendly staff. All my concerns and questions were always satisfied in an easy and fast way. I few words, We are very pleased for your customer service. Special thanks to your agent ANTHONY L. MAYAS for his kindness and support, Tony is a real one-man band, anytime time ready to help customers, a plus in our own language. !Have a happy Thanksgiving Day you all.! More
Excellence is the standard Sun State Ford excels in all phases of customer service, and their business is run with integrity. In a day and time when many make claims about their Sun State Ford excels in all phases of customer service, and their business is run with integrity. In a day and time when many make claims about their superior service and customer focus, Sun State Ford actually applies those principles to how they treat their customers and operate their business More
EXCELLENT SERVICE DEPARTMENT! WE HAD A PROBLEM WITH OUR CAR WHILE VISITING IN ORLANDO. AAA HELPED US FIND SUN STATE FORD. EVERYONE I MET THERE WAS FRIENDLY AND HELPFUL. THEY DID A WE HAD A PROBLEM WITH OUR CAR WHILE VISITING IN ORLANDO. AAA HELPED US FIND SUN STATE FORD. EVERYONE I MET THERE WAS FRIENDLY AND HELPFUL. THEY DID A GREAT JOB. THE CAR WAS PROPERLY REPAIRED, AND WE WERE BACK ON THE ROAD THE NEXT DAY. THANKS TO ALL AT SUN STATE. More
The best customer service I've ever had at a dealership!! I would definitely recommend this dealership and Charles Crawford in the used car department. He welcomed me with a warm smile right as I got there. H I would definitely recommend this dealership and Charles Crawford in the used car department. He welcomed me with a warm smile right as I got there. He has a great sense of humor and made the car buying experience very enjoyable. I am not an easy sale because I am a very picky person. Charles found exactly what I was looking for. He was very knowledgeable about all the features and he got it $2000 lower than another dealership I had gone to! Not only that but I was able to keep my old car and get $0 down with an interest rate I was happy with. Charles even suggested the ECP plan which takes care of inside and outside body maintenance. It is an excellent service for the value, so worth it. The whole process was quick and painless and pressure-free. For anyone looking for a new or used car who wants a great car buying experience, I recommend going to Sun State Ford and asking for Charles Crawford. More
Rafael at used cars made the entire car buying process easy and enjoyable. He was very friendly and helpful throughout. He made buying my first car very spe at used cars made the entire car buying process easy and enjoyable. He was very friendly and helpful throughout. He made buying my first car very special More
Great dealership and was totally worth the 2 hour drive! We found the car we really wanted at this dealership even though we lived about 2 hours away, but they were great about communicating via email to ans We found the car we really wanted at this dealership even though we lived about 2 hours away, but they were great about communicating via email to answer any questions we had and to confirm the car was still available, even texting us a current picture of the car and communicating right up until we go to the dealership and pulled into the wrong parking lot haha They lived up to their reputation of no pressure and just simple, fast, and fair car buying. We were pleased with the price we got and the trade-in offer and we were in and out with our new used car. They even had amazing follow-up service after the sale was finalized and helped us get a technical problem fixed at no charge. Highly recommended and would definitely shop here again, thanks! More
Lied about inventory We called ahead and asked if the car was there they (Chris)said yes and then after a long drive they did not have the car. He may not have lied but ma We called ahead and asked if the car was there they (Chris)said yes and then after a long drive they did not have the car. He may not have lied but may just have a hearing problem. ?? yea, right... More
Pathetic Customer Service. Time to go to court. I have been chasing a refund on a tire insurance policy since April. It is now almost August. Getting information from their staff is a nightmare. T I have been chasing a refund on a tire insurance policy since April. It is now almost August. Getting information from their staff is a nightmare. The insurance company on the other hand have been fantastic. But all refund roads lead to Sun State. Now after months of being nice and countless emails I have to give up and go to the Ninth Circuit court of Orange County. Stay tuned. I will be posting regular updates. All this for a few hundred dollars. Never again will I do business with Sun State Ford, except to collect my money and damages. See you in court Sun State! But in the court of public opinion such as Facebook, LinkedIn, and every other social media site I can register on, you will be getting zero stars from me. I'll be spreading the word as far and wide as possible. More
Service Department When you need service at Sun State Ford, call and ask for Stacey. Excellent person to deal with....best service from an individual I have had in a lo When you need service at Sun State Ford, call and ask for Stacey. Excellent person to deal with....best service from an individual I have had in a long time from any local business. More
Best experience ever in buying a vehicle I had been interested in buying a Ford for a few years. I did not think the Escape was big enough and then I found the Edge. I went on TruCar and was I had been interested in buying a Ford for a few years. I did not think the Escape was big enough and then I found the Edge. I went on TruCar and was contacted by a few Ford dealers. My salesman David Crader contacted me and had a 2015 Edge I could look at and drive. From the moment my wife and I arrived to see the vehicle David was a total professional. After a test drive he had a deal I could afford and we completed the deal. He made sure everything was in order before we left and he took the time to explain some details of the Edge for us. I would definitely recommend David to my friends to buy a car from. The gentlemen who handled our financing was also very professional and made me feel at ease in explaining the details of the financing. My overall experience was excellent in every way. Larry Barnes More