Sun State Ford

They Genuinely Surprised Me I'm not going to lie. I really didn't need a new car. I had gone in to see what the value was on the car I had because I wanted to weigh the cost of m I'm not going to lie. I really didn't need a new car. I had gone in to see what the value was on the car I had because I wanted to weigh the cost of modifications wanting for a specific purchase. While there, I did inquire about an upgraded model to my vehicle. With what I was being offered for my car, which was exactly what KBB had stated, and the price on the vehicle that had my interest, I decided to see what they could do. Normally, the salesman at a lot of these dealers will tell you all kinds of things and what they can do, and then nothing is delivered upon or they can do it with all types of restrictions, a really high credit score, or a lot of money down. So after he tells me the options, I had my doubts and basically stated "Good Luck'. Well, when he called me and told me that I had a deal, I was shocked. I talked it over with the wife, and I was there the next day to take delivery. He even came in on his day off to close the deal (as it was the last day of the month). Eric was fantastic, and did what he promised. I can't add much more than that. Plus, when I had service needs or just go in to purchase parts, these guys are always pleasant and deliver in a timely fashion. I didn't even purchase that last Ford from them, but the Kia dealership next door! I can't complain and will always choose them for my Ford needs. More

They took great care of me Between Josh my sales guy, Ahmed in finance, Sol in detailing and Angela who worked with me as my finance manger, they all made my experience fantasti Between Josh my sales guy, Ahmed in finance, Sol in detailing and Angela who worked with me as my finance manger, they all made my experience fantastic. Josh really took customer service to a higher standard for sure! After dealing with Greenway and Ford of Clermont and having been mistreated so badly, Sun State Ford was a welcome change. They listened to my concerns and did their very best to get me into a car that I love. And when time came to break down the numbers they took the time to explain everything, but not in a condescending way. It was really nice to feel like a friend rather than a potential sale. Definitely recommend this dealership and Josh more specifically as a sales guy. Tremendous job. More

Great people Had a great experience. Of all the places we went to they were the most helpful and willing to work with us on the price. Rick was awesome and really Had a great experience. Of all the places we went to they were the most helpful and willing to work with us on the price. Rick was awesome and really knows what his stuff. I'm very happy with my truck. 5 stars all around! More

Service at Sun State The whole experience was great. As a widow, it is important to me to find people and services that I can trust. I will always give my business to Su The whole experience was great. As a widow, it is important to me to find people and services that I can trust. I will always give my business to Sun State Ford. They're honest, friendly, trustworthy and affordable. More

Excellent Experience Outstanding dealership with excellent customer service from start to finish. David Paris my internet salesman was determined to find my perfect car a Outstanding dealership with excellent customer service from start to finish. David Paris my internet salesman was determined to find my perfect car and wouldn't stop searching until he did. When I asked him if most of the deal could be done through email he had no problem doing so unlike other dealers that I had approached. He wasn't your typical car salesman and wasn't pushy which I loved. Carlos Paul the finance manager was excellent as well and he accommodated my credit union and the rate they had promised me. Kevin Green in the accessories department was very knowledgeable as well. I would recommend this car dealer and these gentlemen for your next car purchase! More

My experience at Sun State Ford Our pleasant experience started when we met Anthony Hernandez; he was the salesperson. He was very friendly, and he was not trying to push a car upon Our pleasant experience started when we met Anthony Hernandez; he was the salesperson. He was very friendly, and he was not trying to push a car upon us. He took the time to show us an array of cars and features and prices. We were impressed by his knowledge of the cars on the lot. Even after we had made a selection, he helped us with the paperwork and the rest of the process until we were finished. He was also helpful in programming (and teaching us how to program) the internal electronics of the car (the radio, Bluetooth, etc.), and he showed us how to operate the other systems (A/C and such). It has been a long time since I (Wil Minus) purchased a car so I had to hold my chest. Cars cost more now, and the car we purchased does have some neat bells and whistles. Again, it was a pleasant experience. More

Great Service I called the service center and talked to Colleen. She was great on the phone and also very helpful at the service center. Thank you for the great ser I called the service center and talked to Colleen. She was great on the phone and also very helpful at the service center. Thank you for the great service. More

Great Experience We bought a new Escape from Sun State after having a horrible experience at a different local Ford dealer. Everyone we had contact with was friendly, We bought a new Escape from Sun State after having a horrible experience at a different local Ford dealer. Everyone we had contact with was friendly, helpful and professional. Ryan worked hard to get us all the rebates that were available to us. He made the purchase of our new vehicle pleasant and fun instead of stressful. We will have no problem recommending Sun State and Ryan to any of our friends and family. More

Amazed My husband and I went on a Sunday and bought a Ford Focus. While there I test drove the new Fusion and loved it. I came back the next day for an oil c My husband and I went on a Sunday and bought a Ford Focus. While there I test drove the new Fusion and loved it. I came back the next day for an oil change and due to the an offer I was not able to walk away from, instead of an oil change I bought the 2014 Fusion. The car has everything I ever wanted in a vehicle and then some. I absolutely love the Fusion. I also want to give a very special thanks to Anthony Hernandez for going up and above for a sale and being extremely patient. Because of his wonderful personality and genuine care for the customer had a huge part for the purchase of my new car. Thank you Sun State Ford for everyone who had helped me, definitely was a pleasant experience. More

Bob met me with a big smile and welcome, escorted me to Bob met me with a big smile and welcome, escorted me to the waiting area, gave me a waiting time ( accurate down to the second). When I requested he Bob met me with a big smile and welcome, escorted me to the waiting area, gave me a waiting time ( accurate down to the second). When I requested help reconnecting my phone--he quickly said if I can't, I'll get someone who can. He and the nice young man from the gadget center had it working in no time. They both were very patient to help a senior know how to work everything. I left a happy camper and satisfied Ford owner. More