Sun State Ford

Worst experience Imaginable. SunState Ford (Knowingly) sold me 2-2020 explorers in a row leaking transmission coolers both catastrophic drive train failure (wrecker required) both times. 1sr car3-days,2n sold me 2-2020 explorers in a row leaking transmission coolers both catastrophic drive train failure (wrecker required) both times. 1sr car3-days,2nd car worked 3- weeks. I wanted one fixed before They sold to me. Dealer said Ford won’t fix until failure???. Now wont talk Ford has since then did a recall for the very thing I’ve been screaming about. Everyone from day one knew I. I bought a car in the middle of a ongoing problem when I had no idea and they sucked me right up into it, took my $$ and dismissed me.. I also have other problems we are back up camera malfunction we are tail lights fill up with water but they won’t even respond to me More

Don at Sun State Ford is a great service advisor & listens & gives input. So far their service has been first class. Everyone at the dealership is friendly & helpful. listens & gives input. So far their service has been first class. Everyone at the dealership is friendly & helpful. More

Great place to take my Ford SUV. They always take good care. Very friendly. Came in without an appointment and ran a diagnostic test. Took care of the problem and back on my schedule. What a relief. care. Very friendly. Came in without an appointment and ran a diagnostic test. Took care of the problem and back on my schedule. What a relief. More

Thank you Ido, for the very positive experience with SunState Ford last week. Many blessings to you and your coworkers. However I found the truck I was looking for, GMC in St AugAugustine. SunState Ford last week. Many blessings to you and your coworkers. However I found the truck I was looking for, GMC in St AugAugustine. More

I purchased a 2020 Ford Explored, traded in my 2017 Explorer and gave them over $10k. On the second day, the car made a horrible noise and switched gears on its own from Drive to Park. Called Sun State Explorer and gave them over $10k. On the second day, the car made a horrible noise and switched gears on its own from Drive to Park. Called Sun State Ford, they took the car back and gave me another 2020 Ford Explorer. It did the same thing on the second week and had to be towed to Sun State Ford. The salesperson/manager Willie told us both vehicles came from the same batch, the transmission fluid was leaking. We all know driving a car without transmission fluid damages other parts of the car. The dealership no longer wanted to deal with me and my husband and pushed us to Ford Motor. Ford Motor and Ford Corporate are not doing anything to help us, they're telling us to go to the dealership. What we want is simple, give me another Ford Explorer 2020 without leaks or my money back so I can go elsewhere. They are good at taking your money but don't want to stand behind their customer service promise. More

Always a pleasure! I brought my Expedition in yesterday for routine service and as usual the experience was very pleasant. Service advisor Reggie was 100% professional a I brought my Expedition in yesterday for routine service and as usual the experience was very pleasant. Service advisor Reggie was 100% professional and kept me informed during the entire process. Overall I'm very satisfied with this dealership. More

Wonderful experience. Friendly staff Clean environment ...make sure to ask for Samuel M when u come in he’s really helpful and he’ll take care of u... ...make sure to ask for Samuel M when u come in he’s really helpful and he’ll take care of u... More

we went in for an oil change & left with a new Edge. Our salesman, Richard Chansky, was great, & lives up to the F.R.A.N.K. moto or Sun State. Thanks also to Willie Fulpher and Kevin Green for making the fi salesman, Richard Chansky, was great, & lives up to the F.R.A.N.K. moto or Sun State. Thanks also to Willie Fulpher and Kevin Green for making the finance and accessories experience just as easy. More

Robert did an excellent job. He made the process very easy. The process went fast and he was very friendly and knowledgeable. I would recommend him. easy. The process went fast and he was very friendly and knowledgeable. I would recommend him. More

My salesperson was Robert Robles. He was everything I needed in this transaction. This is my 4th vehicle from your establishment and while all were good experiences, this has been the best. needed in this transaction. This is my 4th vehicle from your establishment and while all were good experiences, this has been the best. More