Sun State Ford

Maurice in the service Dept. gave excellent care, it was a pleasure to have him work with me, thank you Sun State ford for having such efficient employees. a pleasure to have him work with me, thank you Sun State ford for having such efficient employees. More

A special thanks to Maurice in the service department for having exceptional customer service and for always taking great care of my vehicle over the past 9 years. having exceptional customer service and for always taking great care of my vehicle over the past 9 years. More

Don went above and beyond to help me with a lug nut problem that Ford should have taken care of long ago. I appreciate the extra steps he took to help me with this. problem that Ford should have taken care of long ago. I appreciate the extra steps he took to help me with this. More

Don took fantastic care of my truck needs as always. He is a pleasure to work with. The repairs to the A/C controls work like the original equipment, is a pleasure to work with. The repairs to the A/C controls work like the original equipment, More

Excellent service by Donald, kept me informed, answered my questions and exceeded my expectations. Will certainly ask for Donald again. Even got me out 2 hours quicker than i expected. my questions and exceeded my expectations. Will certainly ask for Donald again. Even got me out 2 hours quicker than i expected. More

Don took my call for service, he gave me several choices. For day and time. When I arrived for my appointment ,he greeted me and listened to the type of service that I wanted and any other concerns that I ha For day and time. When I arrived for my appointment ,he greeted me and listened to the type of service that I wanted and any other concerns that I had. I was able to watch the tech from the cafe window. He did an excellent job and a few extra little things. Great job. This is a report from someone how is retired from 50 years in the automotive industry. More

Excellent service. Thanks Giovany and Chris. Giovany Excellent service. Thanks Giovany and Chris. Giovany kept me abreast of cars in my price range. Will recommend to my friends. Thanks. 2021 For Excellent service. Thanks Giovany and Chris. Giovany kept me abreast of cars in my price range. Will recommend to my friends. Thanks. 2021 Ford Explorer. More

My service advisor Don is great & always keeps me informed on what is happening, I am happy he was assigned to me! Lately I have seen him a little too much & am concerned my Escape, which I love so informed on what is happening, I am happy he was assigned to me! Lately I have seen him a little too much & am concerned my Escape, which I love so much, was built Ford proud. More

Don Raymond is my service advisor and he keeps me informed on pretty much everything going on with the car I have in the shop. I have two Fords and we never have any problems with repairs. He goes informed on pretty much everything going on with the car I have in the shop. I have two Fords and we never have any problems with repairs. He goes to bat for you on getting these cars repaired along with keeping us informed. More

My uncle and I bought a truck from Sunstate Ford less than a month ago. Of course, they were helpful whenever we bought the truck, considering that it is over $80,000 F-350 Platinum. The day we took the than a month ago. Of course, they were helpful whenever we bought the truck, considering that it is over $80,000 F-350 Platinum. The day we took the truck we got only one fob and the salesman said that we will get the second fob later because he cannot find it, I even have it on a text message. I didn't think it'a a big deal as long as they would get it for us within a week or so. I checked with the salesman a few days ago about the fob and all he had to say is that they cannot get me another fob and that's the end of it. These fobs that have remote start, open the tailgate etc are pretty expensive and I have to pay for that now? I emailed the general manager to resolve my issue, and never heard back from her. The salesman ignores me now after we paid close to $90,000 with all the warranties we got. Another thing this dealership does, the sell you warranties that are not even Ford warranties. Could be nice to disclose that upfront. This is by far the worst experience I had. A week after my uncle bought the truck I purchased a Mustang GT from the Ford dealership in Davenport FL which was a whole lot different from Sunstate. I will contact Ford Motor to see if they can help us get what we paid for. More