Sun Toyota

Freddy in sales. and Scott in financing are amazing. They listened. sun toyota is great. They listened to me, from what I wanted to what needed from down payment to d and Scott in financing are amazing. They listened. sun toyota is great. They listened to me, from what I wanted to what needed from down payment to driving off the lot. Very nice people here. Was a very friendly environment. I would highly recommend going here. Thanks again guys I am enjoying my 16 sequoia. More

Came back and purchased my second car from Mike DeVito. Was time for me to upgrade and I knew the man to call!! Mike was excellent in pointing me in the correct decision on which car would work best for me Was time for me to upgrade and I knew the man to call!! Mike was excellent in pointing me in the correct decision on which car would work best for me. Mike has definitely earned my continued business! More

Michael took amazing care of me when I was in need of a new car!! He helped me pick the best option for me! new car!! He helped me pick the best option for me! More

We are very pleased with the overall experience at Suntoyota. They were very professional and caring. Ricardo was fantastic and we definitely recommend them. Suntoyota. They were very professional and caring. Ricardo was fantastic and we definitely recommend them. More

Ricardo was great and went above and beyond for us. We had heard good things about Suntoyota and we had to find out ourselves. Very nice people there. We had heard good things about Suntoyota and we had to find out ourselves. Very nice people there. More

Leslie was great very nice and understanding will 100% be coming back and working with her great customer care coming back and working with her great customer care More

Very unethical and lacks integrity at this dealership. On February 26, 2025. Two days prior, I responded to an online advertisement for a 2022 Jeep Wagoneer listed at $37,889. I was contacted by a sal On February 26, 2025. Two days prior, I responded to an online advertisement for a 2022 Jeep Wagoneer listed at $37,889. I was contacted by a sales representative, Wayne (also known as Wagdy), who inquired about a trade-in. I informed him that my current vehicle was not in drivable condition due to a leak. He assured me that I could text him the vehicle details and that the dealership would arrange for it to be towed once I selected a vehicle. On February 26, I visited the dealership and made it explicitly clear that my trade-in still needed to be towed. I was reassured multiple times, including by the finance manager, Zach, that everything discussed would be honored. However, during the finance process—after hours of waiting—I was presented with the contract on a large tinted digital screen, without a clear breakdown or discussion of additional charges. At no point was I asked if I wanted to include window tint, warranties, or any optional services. Upon reviewing the contract at home, I discovered I had been overcharged by over $12,000 on the vehicle and nearly $15,000 in unauthorized add-ons. Furthermore, the trade-in was included on the contract but the dealership has refused to retrieve the vehicle, despite verbal and written indications otherwise. When I returned to the dealership the following day, my concerns were dismissed, and staff members claimed ignorance of the trade-in, despite its appearance in the documentation. I returned again on February 28 and was ignored for hours in the lobby. When I did speak with Zach, he provided no solution, only scheduling unrelated services. I was denied access to the General Manager, who was reportedly “on vacation” or unavailable. Most recently, on May 9, I returned again and spoke with representatives Lynn, Miguel, and Conner. I was once again told there was nothing that could be done, and that “I signed the contract.” This lack of accountability and customer care is unacceptable. I also have a voice recording from the lender, Suncoast, confirming the trade-in payoff was included and should have been completed by now. I have filed a complaint with the Better Business Bureau, but have not received a meaningful response despite waiting over 15 days. I seek a peaceful and fair resolution to this matter without escalating it legally, but I am prepared to pursue court action if needed. I respectfully request the Florida Attorney General, FLHSMV, and the Chief Financial Officer to investigate this matter and provide guidance on how I can obtain restitution and ensure that Sun Toyota is held accountable for their deceptive business practices. Thank you for your attention to this matter. Sincerely, Kimberly Robinson More

Made the right choice to go with Sun Toyota. They made it so easy to buy my car all online and delivered to me.🥰 They made it so easy to buy my car all online and delivered to me.🥰 More

Kay Parris and Ryan always take care of me 10/10 stars , Thank you Sun Toyota Much Love From Haris and Abby - YFMLILHARIS Thank you Sun Toyota Much Love From Haris and Abby - YFMLILHARIS More

Our sales associate, Frederick Hemmerich, made the entire process so easy and simple. I would definitely work with him again in the future when we purchase a second vehicle in a few years. I would also recom process so easy and simple. I would definitely work with him again in the future when we purchase a second vehicle in a few years. I would also recommend him to friends and family. More