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Sun Toyota
Holiday, FL
10,421 Reviews
Welcome to Sun Toyota, DealerRater’s Dealer of the Year for the state of Florida for 2020. This is Sun Toyota’s third consecutive year to earn this award and we are very honored because this means our focus is on our customers’ overall experience at our dealership and how we are perceived in our community is working.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
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Showing 10,421 reviews
April 26, 2026
Went in for a tire rotation on April 10th. Approached waiting in the service line about trading our 2021 Tundra in. We decided to see what they had to say. I told the salesperson that we were Approached waiting in the service line about trading our 2021 Tundra in. We decided to see what they had to say. I told the salesperson that we were upside down on our truck, she said no problem. They have us drive a 2026 Tundra 1794 edition. Then came back and had us drive a 2026 Tundra limited. Told them repeatedly I was not comfortable going above a certain price on payments. They kept coming back saying what's another $100. Umm it's alot in the grand scheme of things. Anyways tell us what the payment would be, husband and I discussed it, decided we would do it. They give us the paper to change our insurance to the new truck, go to talk to the insurance people on site to see if we could get a better deal, then head to finance where we sign all the papers. Then before we are walking out without a copy of the paperwork we are told by Matt that the director is having a conf call on Tues and they will let us know if this is a done deal. Wait, what? We signed everything already we thought it was done. We didn't hear anything on Tues or Wed. I reached out to your salesperson and asked her what was going on she said she would look into it. She said it was still in the works. Spoke to a director on April 20th that said he was having a call at 3 that day to see what they could do. Needless to say 10 days after signing the paperwork we were told they couldn't secure financing and we needed to bring the truck back. We go to the dealership to bring it back and get our truck back. We have to go in to change our insurance back to our old truck and the make sure the registration was switched back. Which is a huge hassle. Then we leave and head straight home. I back in the driveway, get out and walk around the back. I stop to lock the doors while on the phone with my daughter-in-law and see my bumper was damaged. Something that was not their when we traded it in. I immediately call our salesperson and tell her we have a problem and send her a picture. She calls her boss and tells them, she tells me they would check cameras the next day. I get a call around 11 to tell me that they will fix the issue and give us a loaner while it's getting fixed and we would hear from Sun Collision. I hear from them they order the parts, we take the truck down the next day. They take us to the dealership to get the loaner where we are told we will have to pay for gas if we don't put in any. I explained i shouldn't have to pay for gas since I wouldn't need a loaner if my truck was not damaged in their parking lot. There was just under $1000 worth of damage that they paid to fix. I checked my bank and they charged me $8 for gas. Absolutely ridiculous. This would have been thr 4th vehicle we purchased from them but never again. Very poor business practice. More
by Heather
April 25, 2026
Richard fue super paciente con nosotros. Nos trataron super bien y nos dieron un super negocio. Super dealership Nos trataron super bien y nos dieron un super negocio. Super dealership More
by alfonsovhb1963
Employees Worked With
April 25, 2026
Vinimos acá son Toyota buscar un vehículo que necesitábamos. Mi familia fue recibida por Ricardo y él fue sumamente profesional y paciente nos ayudó todo. El equipo son Toyota también nos ayudó m necesitábamos. Mi familia fue recibida por Ricardo y él fue sumamente profesional y paciente nos ayudó todo. El equipo son Toyota también nos ayudó muchísimo. Tienen un espacio muy limpio y también una cafetería. Nos dieron un trato profesional y un excelente negocio More
by aamlebana97
Employees Worked With
April 24, 2026
John and sun Toyota Made the whole process smooth and stress free it was great stress free it was great More
by kalinthompson18
Employees Worked With
April 22, 2026
xxxx poor management, you can make 5 or more phone calls, stay on hold for accumulative 3 hours, leave endless messages and not receive a call back. The sals team is great, the rest? Sketchy at best. They wi stay on hold for accumulative 3 hours, leave endless messages and not receive a call back. The sals team is great, the rest? Sketchy at best. They will approve and activate a loan prior to a vehicle even being ready, let alone final documents signed. They have a nice selection of cars but a ridiculous amount of ‘dealer fees, which will increase a $12,000 purchase to a $20,000 purchase. If you put a deposit down and the deal fails, expect a promise of your cash deposit to be returned by check, promised overnight only to be written (allegedly) after another three days when you call. More
by Flren19
April 19, 2026
Great help got what I wanted and didn't have to wait long lee was great lee was great More
by mikexmph
Employees Worked With
April 13, 2026
Sun Toyota needs improvement in all areas, starting from the top! He has to be the one that sets the standards! They can start by being honest with the customers and treating them right! the top! He has to be the one that sets the standards! They can start by being honest with the customers and treating them right! More
by A. Saul
Employees Worked With
April 13, 2026
Super negocio mi familia hizo acá con Ricardo y todo el equipo de suntoyota. 100% el mejor dealer equipo de suntoyota. 100% el mejor dealer More
by CARLOSUSA77
April 11, 2026
Mi familia y yo venimos a suntoyota por anos. Siempe trabajamos con Ricardo y nos vamos de aqui contentos. Super servicio y un dealer muy comodo, trabajan rapid y efectivo. Siempe trabajamos con Ricardo y nos vamos de aqui contentos. Super servicio y un dealer muy comodo, trabajan rapid y efectivo. More
by angeloyaigv0389
Employees Worked With
April 11, 2026
Lee was the best salesman I have ever dealt with. Each vehicle we looked at he listened to what I liked and didn't like which helped him find was I was looking for. Thanks lee Each vehicle we looked at he listened to what I liked and didn't like which helped him find was I was looking for. Thanks lee More
by tholyak
