Back

Sun Toyota - Service Center

Holiday, FL

4.8
1,811 Reviews

1,811 Reviews of Sun Toyota - Service Center

Sort by
August 12, 2017

Excellent service Got in as scheduled. Was done in a timely manner. Was explained the cost breakdown. Very satisfied. Thank you and your team for all your hard work. More

by Witta42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lewis
August 12, 2017

Great service Great costumer service with a smile. The service tech's. Salespeople are great. The dealer ship is a Great atmosphere whether you shopping for a vehic More

by Grantourismo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marazzi
August 10, 2017

Good Experience The person who met us on arrival was friendly, courteous and professional! The explanation for the work to be accomplished was technically factual and More

by Enthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McKinley
August 10, 2017

good service I had a good experience overall at the dealership of Sun Toyota in Holiday Fl. I enjoyed the new cafe in the dealership, and complimentary bottle of w More

by Paul St Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
August 09, 2017

Best car salesman ever Came to dealership for routine maintenance on 2015 Toyota RAV4. Looked up old salems. Who was still with dealership-Carlos Allicott. What luck as he i More

by Jbrando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Allicock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2017

Airbag recall Nona, who set up the appointment, was very friendly and knowledable. Greg Gamble, who was my service advisor, handled everything and got me out in the More

by Randyman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Gamble, and Nona
August 08, 2017

25+ Year Customer Not Going Back to Sun Toyota! We have been customers of Sun Toyota for over 26 years and have generally been treated with respect and kindness. Our Sienna was part of the massive a More

by Colleen Fontana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael McKinley, John Mandonca
Aug 09, 2017 -

Sun Toyota responded

Ms. Fontana, Thank you so much for reaching out to us on Dealer Rater. While we understand your frustration at the length of time it took for the recall to be completed the parts availability was not something that was in our control. We also recognize that sitting for an extended period of time does have an impact on the vehicle which is why we replaced the battery, windshield wipers and completed the multi-point inspection to ensure it was safe for you. Unfortunately brakes, axles, filters and the other items we brought to your attention are not items that would have been caused by the extended storage. If you would like to speak with me personally I would be happy to do so. You can reach me directly at 813-326-2077 or via email at elewis@suntoyota.com. Eric Lewis Fixed Operations Director Sun Toyota

Aug 09, 2017 -

Colleen Fontana responded

Eric, The length of time our vehicle sat was never the issue; the way our questions and concerns were handled is the issue. You were not present when I was there to pick up my car and I'd be happy to speak with you about the customer service issues I had. Thank you for responding and I will contact you soon! Sincerely, Colleen Fontana

August 08, 2017

Joe the Service adviser Joe always takes care of me with great service! He is very professional and courteous. Good communication, honest. I enjoy coming to Sun Toyota for More

by Mem92154@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe service advisor
August 07, 2017

Service Appointment Excellent experience. Greeted by very courteous personnel. Michael Mckinley, the Service Advisor handled the service appointment quickly and professi More

by flashbang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinley, Michael
August 06, 2017

Good Service We went to Sun Toyota to buy new wheels for our 2007 FJ. Our FJ Cruiser wheels were covered with rust, even though it had been garaged. Having dealt More

by Pascal4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Patti
...
108
...