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1,804 Reviews of Sun Toyota - Service Center
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January 08, 2017
Great service experience My Rav4 was serviced by Anthony Roche and I had a very positive service experience. It took no time at all and I am very satisfied with my recent serv My Rav4 was serviced by Anthony Roche and I had a very positive service experience. It took no time at all and I am very satisfied with my recent service experience. The only downside was that the complementary car was was out of service. More
by Trixie65
Employees Worked With
Anthony Roche
Helpful January 08, 2017
50K Mileage Routine Maintenance I received excellent customer service at Sun Toyota on Saturday, 1/7/2017 when taking my Toyota Prius in for routine maintenance. Mike Jimerson was v I received excellent customer service at Sun Toyota on Saturday, 1/7/2017 when taking my Toyota Prius in for routine maintenance. Mike Jimerson was very helpful in answering my vehicle related questions. The oil change, tire rotation, and inspections were completed fairly quickly - within an hour of my showing up at the dealership. Thank you. More
by Scott K
Employees Worked With
Michael Jimerson
January 08, 2017
unbelievable service that costs you money I took my truck in for service and a brake problem that I have had for 20,000 miles, they want to replace parts at $203.00 each that another Toyota de I took my truck in for service and a brake problem that I have had for 20,000 miles, they want to replace parts at $203.00 each that another Toyota dealer sells for $137.00. The truck was there once already and the issue was addressed but not resolved, they also found a TSB on my truck and want to charge me around $1000.00 for parts and over $100.00 labor for a problem that TOYOTA knows about and passes it off to the consumer if out of WARRANTY. I will be in contact with the service manager to settle this, and they want me to buy another truck from them. Product support and service after the sale is more important than price to me. Micheal answered my questions but had no answer that was the correct answer, all I heard was it will cost me to have repaired, WRONG ANSWER. More
by jhm3995
Employees Worked With
Micheal McKinley service advisor
January 07, 2017
Review of Service for my 2013 Sienna Since I purchased my previous Sienna and more recently my 2013 Sienna from Sun Toyota, I have had various Assistant Service Managers help me, --- Joe Since I purchased my previous Sienna and more recently my 2013 Sienna from Sun Toyota, I have had various Assistant Service Managers help me, --- Joe Koenn is by far the best in my estimation, very cooperative, pleasant, knowledgeable and customer friendly. I have mentioned this on many occasions to the previous ownership. More
by brian456
Employees Worked With
Joe Koenn
January 07, 2017
Salespersons and service department are very professional I've owned 2 Sienna's and always have them serviced at Sun Toyota . We have always been very satisfied with the service. We always ask for lance Johns I've owned 2 Sienna's and always have them serviced at Sun Toyota . We have always been very satisfied with the service. We always ask for lance Johnson as he is very helpful as well as very pleasant to work with. He always makes us feel that we are the only people tree t get service More
by Ginny86
Employees Worked With
Lance Johnson, Michael Paske
January 07, 2017
Service Department Very fast, friendly service. Fixed one problem immediately, and had brief wait while other problem was checked out and resolved. Very courteous, knowl Very fast, friendly service. Fixed one problem immediately, and had brief wait while other problem was checked out and resolved. Very courteous, knowledgeable staff. Nice waiting area. More
by Floridacraicr
Employees Worked With
Eric Lewis
January 06, 2017
Impressed I purchased my New Toyota Dec. 28, 2016. I was very happy with my salesman Ron C. I came in on Jan 3,2017 to have my windows tinted and was very happy I purchased my New Toyota Dec. 28, 2016. I was very happy with my salesman Ron C. I came in on Jan 3,2017 to have my windows tinted and was very happy with your service. One thing in the survey that was a major part of purchasing the Toyota was I needed to have a backup mirror and in the Toyota that is standard. This I didn't see in the questions. More
by Caravana53
Employees Worked With
Ron Cauchi
January 06, 2017
Excellent as always Tony makes bringing my car in for any kind of service so easy. He keeps me informed, so I always know what is going on and when my car will be ready. Tony makes bringing my car in for any kind of service so easy. He keeps me informed, so I always know what is going on and when my car will be ready. The availability of the Courtesy Shuttle alleviates so many problems. Thank you for such a great job! More
by Susan Henzel-Speer
Employees Worked With
Tony Roach
January 05, 2017
Service Excellent service staff was friendly minimal wait time will come again love that dillership has free wifi I was not bored during wait time. Thanks aga Excellent service staff was friendly minimal wait time will come again love that dillership has free wifi I was not bored during wait time. Thanks again More
by Taras123
Employees Worked With
Eric Lewis
January 05, 2017
Positive and Helpful This was my first service appointment on a new Toyota Camry Hybrid I purchased at Sun Toyota in July 2016. I had several requests on additional items This was my first service appointment on a new Toyota Camry Hybrid I purchased at Sun Toyota in July 2016. I had several requests on additional items to check in addition to the regular service items scheduled for that initial appointment. Dan Staal carefully noted all my requests on the Service Ticket, answered my questions, and, ultimately, the Service Team was able to correct all the items in my request. Everything was completed within the exact time frame Dan promised. I was happy that none of my service requests were "dismissed" as unimportant, and even better, they were fixed! Thanks to Dan Staal and the Sun Toyota Service Team. It was an excellent experience. More
by KsReview
Employees Worked With
Dan Staal
