1,811 Reviews of Sun Toyota - Service Center
Excellent service Anthony Roche (service dept) was so sweet. Very polite and friendly. Made me feel comfortable leaving my car there for a recall. A gentleman named Ri Anthony Roche (service dept) was so sweet. Very polite and friendly. Made me feel comfortable leaving my car there for a recall. A gentleman named Richard drove me to Old Time Pottery. He was very friendly, nice & polite, also. More
Dissapointing I went for a complete maintenance appt because my car was nearing 60,000 miles. My last 2 experiencse at this dealership were disappointing.-- I hel I went for a complete maintenance appt because my car was nearing 60,000 miles. My last 2 experiencse at this dealership were disappointing.-- I helped my daughter buy a car from Sun Toyota this past summer. We both got a debit card to use in the future. I saved mine for this last maintenance service, knowing 60,000 miles could mean more than just an oil change ... and indeed it was. So after receiving the bill of $256.00, I tried using my SUN TOYOTA rewards debit card. The cashier said it expired in Dec., when the card read, "12-16". She asked for a sales manager card, but after waiting 20 minutes, they were all too busy to talk to me. I drive all the way from Weeki Wachee to use this dealership but won't anymore. My last service experience was no better. When my car was done, I went to sit in the driver's seat but there was a smear of something on the seat. The service rep told me it must be makeup ...? They sat in it to drive it up. It was just serviced and I don't wear makeup. So the service manager called me and told me to set up a day for a car wash, vacuum, and cleaning. I did, emailed him the date, and NEVER heard from him again. This is not my idea of a 5-Star dealership. More
Excellent as allways Service personnel were are friendly and professional. The car was service in a timely manner and returned cleaned and ready to drive in perfect condit Service personnel were are friendly and professional. The car was service in a timely manner and returned cleaned and ready to drive in perfect condition. I will se them again in 5k. They are always great. More
SUN COLLISION CENTER To date my 2015 Tacoma TRD Sport has had a home at Sun from purchase to service and care. Recently someone backed into my truck and damaged the tail To date my 2015 Tacoma TRD Sport has had a home at Sun from purchase to service and care. Recently someone backed into my truck and damaged the tail gate. Bummer! Once I got through the insurance claim maze I contacted Sun to handle the repair. WOW! They scheduled the date, gave me a time estimate, communicated during the repair and delivered not only when promised but early. Everyone at the Collision was super! Keep up the great work. Joe H. More
20,00 mile service My wait time was not too long. Serviceman at counter was cheery. No charge to me because of my service contract. The experience was all good! My wait time was not too long. Serviceman at counter was cheery. No charge to me because of my service contract. The experience was all good! More
Always 5 star service Met as I pulled in to Service and knew immediately what to expect then personable check in by Michael. Smooth check out with washed car and escort ed Met as I pulled in to Service and knew immediately what to expect then personable check in by Michael. Smooth check out with washed car and escort ed by Michael to get my verbal approval. More
Service handled in the time as stated. Service was done in a timely manner. I was provided great service as I have come to expect from the Service Department of Sun Toyota. Service was done in a timely manner. I was provided great service as I have come to expect from the Service Department of Sun Toyota. More
Oil change I was surprised to call in the morning and get a same day afternoon appointment. There was little waiting to have my car serviced. Having the car wa I was surprised to call in the morning and get a same day afternoon appointment. There was little waiting to have my car serviced. Having the car washed when serviced is a big plus !! More
Maintenance My regular 5,000 mile maintenance for my Toyota Sienna was flawless. The staff is always courteous. Great service with James Kober of Sun Toyota. My regular 5,000 mile maintenance for my Toyota Sienna was flawless. The staff is always courteous. Great service with James Kober of Sun Toyota. More
Service work Service manager Tony was open and provided information about service to the vehicle. He gave the included price, would have liked a little more breakd Service manager Tony was open and provided information about service to the vehicle. He gave the included price, would have liked a little more breakdown of how much of that price was labor and or parts though. Waiting lounge is comfortable and the status board is a good feature when one is waiting for the vehicle. More