Sun Toyota - Service Center

Always great service with Tommy Cocca. He is the best service advisor! That kid runs all over the place making sure everything gets taken care of. He is the best service advisor! That kid runs all over the place making sure everything gets taken care of. More

I recently came in for 15K Service on my 2022 Tundra and had the service adviser Christian take great care of me. had the service adviser Christian take great care of me. More

On Thursday, April 6, 2023, at 9:30 am, I took my 2012 Prius to Sun Toyota for service. Because I had not had service since April of 2022, I was expecting a long wait and a big bill. Instead, I experience Prius to Sun Toyota for service. Because I had not had service since April of 2022, I was expecting a long wait and a big bill. Instead, I experienced no wait and a reasonable cost for multiple services. Service Manager Mike Rinaldi reviewed my vehicle's service history and all the coupons I had brought along. He advised me of essential needs--mainly, front brake pads and brake fluid exchange, oil change, tire rotation--, selected the coupons that would create the greatest cost savings, and quickly arranged a loaner vehicle (2023 Camry) to eliminate any waiting. Mike did not try to sell me services my vehicle did not need or was not ready for. I also chose to have the Prius washed, vacuumed, and detailed. Mike handled everything courteously and efficiently. I used the loaner vehicle to run a couple errands, but my Prius was ready by 3 pm. I used my Morgan Auto Group credit card to pay the bill--6 months, same as cash. My overall experience at the Sun Toyota Service Department on April 6 was highly positive. My car runs smoothly and looks brand new! I will return and ask for Mike Rinaldi. Thanks, Mike, for a great job! More

The service department continues to be the bright spot for Sun Toyota dealership thank you for your excellent customer service. for Sun Toyota dealership thank you for your excellent customer service. More

Quick service. Personnel were very Personable. Knowledgeable. Answered all questions. Very happy with dealership. Have had Toyota cats since 2008 and love the servi Personnel were very Personable. Knowledgeable. Answered all questions. Very happy with dealership. Have had Toyota cats since 2008 and love the service and reliability. More

Again excellent experience with SA Ray Maxwell. and Tech Dylan Lombardo. Ray was very professional and was very attentive to my needs. Ray also arranged for some of the Sun Toyota Protection Plan i and Tech Dylan Lombardo. Ray was very professional and was very attentive to my needs. Ray also arranged for some of the Sun Toyota Protection Plan items to be applied to my vehicle. Again, Ray is very knowledgeable about my 2022 Toyota Tacoma and what my services needs are based on my mileage (3,265), etc. Thanks again for another great experience with Sun Toyota's Service Department. I will continue to have Sun Toyota provide all of my service needs for both of my vehicles. Thanks. More

Was having battery problems with my Avalon Hybrid (2020), went to the service department after 3:00 PM and received a friendly greeting fairly soon after arrival. Service could not be completed until Saturda went to the service department after 3:00 PM and received a friendly greeting fairly soon after arrival. Service could not be completed until Saturday morning because service department was very busy that afternoon. I was pleased with repairs that were made and grateful for the updates I received from the service technician and Josh Hermann, the Assistant Service Manager. Mr Hermann was excellent in handling my problem, I felt like he had my best interests in focus when dealing with me. He is a valuable employee!! More

Bret S was awesome and on task in getting my vehicle in and out for an oil change. Loved the video done on my car by the service technician informing me of any problems encountered while servicing my car a and out for an oil change. Loved the video done on my car by the service technician informing me of any problems encountered while servicing my car and any possible future issues coming up. Great idea! More

About a week ago, I took my Toyota for service. My service advisor was Mr. Cristian Matias. Mr. Matias was courteous, respectful, and professional. I was impressed by Mr. Matias's thoroughness and My service advisor was Mr. Cristian Matias. Mr. Matias was courteous, respectful, and professional. I was impressed by Mr. Matias's thoroughness and professionalism in the completion of his duties. The wait time was fair. The best service experience ever! By, Joseph U. More

I have had a wonderful 7-year experience with Sun Toyota and the Service Department. I cannot say enough wonderful things about my Service Advisor, Mike Rindell. He has and is very responsive and he alway and the Service Department. I cannot say enough wonderful things about my Service Advisor, Mike Rindell. He has and is very responsive and he always lets me know when there is an issue that is out of the ordinary. He has gone out of his way to let me know what the status of my car is while I wait. I drive 15 miles each way to come to Sun Toyota for service. I would name the service tech but I forgot his name. He too was great. More