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1,813 Reviews of Sun Toyota - Service Center
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July 28, 2022
As a customer of my 2010 Rav4 I repeatedly come back to Sun's service dept. WHY , because of the superior customer service , beyond outstanding. Sun's service staff are so knowledgeable , super friendly, Sun's service dept. WHY , because of the superior customer service , beyond outstanding. Sun's service staff are so knowledgeable , super friendly, so professional, so car smart it's unbelievable how good Sun's mechanics are. They don't push anything on you. They point out the facts and we the customer make the final judgment. Not over priced very competitive. So honest and up front . My service advisor, Asst.mgr.Mr.Brett Samich along with Service Dept. Manager , Mr.Michael McKInley go beyond 10 stars to completely assure all of Sun's customers total satisfaction. Subperoir customer service here at Sun Toyota is clearly Number ONE , Price of a new car is Secondary. Service is EVERYTHING to we the customers. For years Sun Toyota Service Dept. has been committed to the Highest quality of customer service. Bob Swango,. Congrats ,to the entire service dept More
by bobswango
Employees Worked With
Mr.Brett Samich , Mr.Michael McKinley, Mr.Brian Hickey, John Mendonca
July 25, 2022
Simply the best Toyota dealership in the USA, period! Every single staff member is totally dedicated to exceeding your expectations and experience. The overall "dealership" experience is one-of-a-kind, Every single staff member is totally dedicated to exceeding your expectations and experience. The overall "dealership" experience is one-of-a-kind, it feels like HOME. The service department is the best, advisors like Mr. Mike Rinaldi make you never want to leave the Toyota brand. Mike is such a great individual, straight forward and very professional - Thanks Mike for always taking good care of my vehicles and making sure my family is safe. More
by calvarado6323
Employees Worked With
Mike Rinaldi
July 24, 2022
Billy was very helpful and answered all my questions when I came in. Unfortunately, when I came to pick up my car, the battery post was not changed. I only know this because I asked Billy to pop the hood and I came in. Unfortunately, when I came to pick up my car, the battery post was not changed. I only know this because I asked Billy to pop the hood and see for myself. He had to take it back to maintenance and have the post changed. I didn't mind waiting but I felt like I was being taking advantage of because am a woman. It has happen to me twice in Guam when I owned 2 lexuses and I could of sued Toyota. But, I left that to God to take care of them. Other than that, Billy is great and will contact him in 6 months for check up. Thank you, Liz More
by coconutguam171
Employees Worked With
Billy Mattull
July 23, 2022
Carlos was my Go to service Adviser. I was impressed with professionalism and his Customer relations skills. I will be looking for Carlos Cuellar for my next service needs. I was impressed with professionalism and his Customer relations skills. I will be looking for Carlos Cuellar for my next service needs. More
by Edwardmawhorter.gmail.com
Employees Worked With
Jackie Olson, John Mendonca
July 23, 2022
I had brought my 2013 car from sun toyota 2 years ago amazing happy with the purchase took my car to get service cause it had a few issues mike McKinley put me with mike Rinaldi amazing service with him amazing happy with the purchase took my car to get service cause it had a few issues mike McKinley put me with mike Rinaldi amazing service with him he listen to me and fix everything issue I have with my car and kept in contact with so I was in the knowing on what was going on with my car Brian was also a Big help More
by Karla Perez
Employees Worked With
Mike rinaldi and brian
July 16, 2022
The service was excellent. I received quality customer care from all of the staff. I went in for an oil change and a tire rotation and they got me in and our lickety-split! Wou I received quality customer care from all of the staff. I went in for an oil change and a tire rotation and they got me in and our lickety-split! Would highly recommend to any customer inquiring about a car dealership. More
by Austin James
Employees Worked With
Mike Rinaldi, John Mendonca
July 14, 2022
I would like to express my gratitude for the outstanding service provided by Sun Toyota’s service adviser Mr. Mike Rinaldi. My 2020 Toyota Corolla was due for an oil change and tire rotation. Mr. Rinaldi a service provided by Sun Toyota’s service adviser Mr. Mike Rinaldi. My 2020 Toyota Corolla was due for an oil change and tire rotation. Mr. Rinaldi advised me of a necessary Software update that would add additional wait time to the service appointment. However, after a little over one hour I was called to the Serice desk. All services were completed! My car runs better then ever. I sincerely appreciate Mike Rinaldi and his team for the excellent service they provide at Sun Toyota. More
by Uschi.bryan
Employees Worked With
Mike Rinaldi
July 13, 2022
Mike Rinaldi always makes sure the customer is satisfied with the level of service provided,I would also like to mention the Senior Mechanic Pat who consistently makes sure the the job is done throughly.Tha with the level of service provided,I would also like to mention the Senior Mechanic Pat who consistently makes sure the the job is done throughly.Thank You. More
by 007
Employees Worked With
Mike Rinaldi & Pat
July 12, 2022
Zach was excellent and explained what was done when car was ready. One of the top advisors I’ve dealt with over the years I’ve been Ed bringing my vehicle here. was ready. One of the top advisors I’ve dealt with over the years I’ve been Ed bringing my vehicle here. More
by Bditz01
Employees Worked With
Hassan Slim
