Sunland Park Chrysler Dodge Jeep RAM

I wanted to take the time to thank Mr. Edmund and Mr. Vasquez and show how pleased I was with the 5-star quality service I received. These outstanding individuals went above and beyond to make sure that Vasquez and show how pleased I was with the 5-star quality service I received. These outstanding individuals went above and beyond to make sure that I was taken care of at every level. They gave a generous offer on my trade which was higher than any other dealer I had looked into. They assisted me in a courteous and professional manner (thanks for the complimentary water bottle, it gets pretty hot in El Paso!) and were very direct with my purchase. They did not beat around the bush and were up front with financing and did not push me to go with any lender in particular, they simply laid out the options for financing in front of me and allowed me to choose which financial institution I wanted to do business with. Mack Massey makes the car buying experience all about you (the customer) and would be honored to continue doing business with them. Keep up the good work! More

The sales team at Mack Massey Sunland Park were very friendly. They answered my questions in a very straightforward manor. They were very low key, no high pressure tactics at all. I usually hate the friendly. They answered my questions in a very straightforward manor. They were very low key, no high pressure tactics at all. I usually hate the process of buying a new car. The folks at Mack Massey made this purchase a pleasurable experience! That is why I give Mack Massey a high evaluation. More

Mag Marquez two weeks ago recommended I purchase new tires for my trip to Tucson. I purchased tires before my trip knowing that on my return I would be purchasing a new Jeep Grand Cherokee once again. tires for my trip to Tucson. I purchased tires before my trip knowing that on my return I would be purchasing a new Jeep Grand Cherokee once again. I did purchase one a couple of days ago (May 25, 2013). Once again Mag came to the rescue an insured that I had PULSE installed on my new jeep. Mike Edmond sold me my fourth Mack Massey vehicle since the dealership opened. He worked everything to insure that I was happy. I will keep purchasing vehicles from Mike and Mack Massey. Armando Lechuga a whiz when it comes to all the new nuances of the 2014 vehicles. Assisted me with all the set ups on my I-Phone. He also explained some of the new features of the 2014 Jeep Grand Cherokee Overland. Thank you to all for your patience and for representing your dealership extremely well. More

We visited Mack Massey to see the Jeep Grand Cherokees as we were considering a new car. The salesman was very helpful and gave us a lot of information about the new models. The price was reasonable and th we were considering a new car. The salesman was very helpful and gave us a lot of information about the new models. The price was reasonable and the trade-in amount on our existing car was very fair. This was a painless transaction for us and we will definitely visit Tim and Mack Massey again. More

Angel Rosell was very attentive to my parts needs and reflects professionalism and courtesy when he was dealing with me. I appreciate the quality of service I repeatedly receive from this dealership.Than reflects professionalism and courtesy when he was dealing with me. I appreciate the quality of service I repeatedly receive from this dealership.Thanks! More

The service/accessories manager and her installation technician were very attentive. This is my second visit to the accessories department and both times I was treated professionally and quickly. I than technician were very attentive. This is my second visit to the accessories department and both times I was treated professionally and quickly. I thank them both for their expert asistance with my mirror relocation project! More

I was there a couple of days ago to see if they could tell me what was going on with my truck. The agent, Angel Rosell, was very friendly and helpful. The way he talked to me made me feel like we had bee tell me what was going on with my truck. The agent, Angel Rosell, was very friendly and helpful. The way he talked to me made me feel like we had been friends all our lives and made the experience pleasant. Whenever I have to go to a dealership I always feel I will have to pay with my left arm but the agent gave me a good price. I would defiantly go to Mack Massey again to get my truck fixed. More

My recent experience at Mack Massey was made exceptionally enjoyable by Bob Nicely. At first I went in to the dealership looking to trade in my 2010 Jeep Wrangler Sahara for a new one. While I w exceptionally enjoyable by Bob Nicely. At first I went in to the dealership looking to trade in my 2010 Jeep Wrangler Sahara for a new one. While I was there I met Bob and he was very focused on customer service. I appreciated the effort he put forth in figuring out what I wanted and initiating the search for my new Sahara. To my surprise, he called me a few days later and was excited about a Moab edition they had received at the dealership. He warned me that it wasn't the color I was looking for, but it was worth my time coming in to see it. Sure enough, I took the time to look at the Moab and even though it was black, I actually started considering the possibility. The more I thought about it, the more the Moab grew on me. Bob did an amazing job of keeping on me about the Moab, but unfortunately I missed out on it by one day. Some other lucky guy had come in a day before me to take the Moab to Oklahoma. Although I was discouraged for not acting sooner, Bob was enthusiastic about finding another for me. Two days later, he did just that. He found a Moab for me in Arizona that was even better than the one I missed out on and followed up to make sure a dealer trade happened in order to get my Moab here. As much as I had told myself that I would never own a black vehicle, I am now the proud and happy owner of a black Moab and it was all thanks to the hard work and dedication by Bob Nicely. Eddie Linss More

Very friendly, stayed late to help us out. A real pleasure to talk to. Bob Nicely is the kind of guy I would glad invite to my BQ!! Always look forward to visiting the shop and chit chat with Bob, T pleasure to talk to. Bob Nicely is the kind of guy I would glad invite to my BQ!! Always look forward to visiting the shop and chit chat with Bob, Tim and the entire staff. I am very happy the Jeep we bought, a great choice in vehicle and dealership More

Bill Hawkins is an amazing sales person!! We will definitely do business there again! Thank you for making my dream come true. If only customer service were this good everywhere! definitely do business there again! Thank you for making my dream come true. If only customer service were this good everywhere! More