Sunrise Chevrolet Buick Pontiac GMC at Collierville

Best place to deal with when buying/trading car Stevan Mclemore has sold us 5 cars and has always been very knowledgeable about each vehicle he showed us. We always asked for him when we were ready Stevan Mclemore has sold us 5 cars and has always been very knowledgeable about each vehicle he showed us. We always asked for him when we were ready to trade cars. The new car manager was always very helpful as well. More

5 Star Service I had a wonderful experience at Sunrise Collierville! Carlos Martin was amazing! He was very kind, knowledgeable and patient. If you’re looking to buy I had a wonderful experience at Sunrise Collierville! Carlos Martin was amazing! He was very kind, knowledgeable and patient. If you’re looking to buy a car I would definitely recommend Sunrise! Ask for Carlos Martin and he will take care of you. More

My purchase experience This dealership did what they could to get me in the car I wanted at a price I could pay for it. Everyone was helpful and very friendly. This dealership did what they could to get me in the car I wanted at a price I could pay for it. Everyone was helpful and very friendly. More

My experience at Sunrise at Collierville My experience at the dealership was kind of a process, on my part only, everyone was courteous friendly on the multiple visits that I made! My experience at the dealership was kind of a process, on my part only, everyone was courteous friendly on the multiple visits that I made! More

Sunrise experience I received a phone call from Daniel Jackson confirming my appointment with the dealership. Upon my arrival, he immediately showed several trucks to me I received a phone call from Daniel Jackson confirming my appointment with the dealership. Upon my arrival, he immediately showed several trucks to me that he thought I might be interested in. After trying out a couple of trucks, we went in and sat down to get financing for one of them. The truck I was trying to get financed was out of my price range. After discussing the price range I was looking for, Daniel immediately showed me the new unwrapped 2018 GMC Sierra 1500. I love it, this truck is just what I was looking for. More

Poor Customer Service in Service Department An oil change takes all day even with an appointment. Service intake is rude about it and has extremely poor communication on helping to manage sched An oil change takes all day even with an appointment. Service intake is rude about it and has extremely poor communication on helping to manage schedule for picking up car pick up for when it ever is repaired and ready to go. The costs of repairs is shady and makes one feel unsure if they are telling the truth. Would not recommend at all. Bought several cars here, but never again because I don’t trust the service on the vehicle. Went in for oil change and they held car hostage until we paid $180 for just an estimate of what was onto a air conditioner blower that went out on a newer vehicle. No sensitivity and just rude. More

Loss of a 7 time customer! Bought a 2015 Chevrolet Silverado at the end of May 2018. The truck looked almost new but it had not been checked out. I have had it 3 weeks and the a Bought a 2015 Chevrolet Silverado at the end of May 2018. The truck looked almost new but it had not been checked out. I have had it 3 weeks and the air condition compressor has gone out and the want over 1500.00 to fix it and told me not to drive it because it locked up. I asked them if they had a vehicle to help me out and they told me to get an UBER! I have bought 7 vehicles from them and this is the last! There customer service is horrible and the General manager Jeff Jackson has the personality of a tree. More

Terrible dealer . I bought a 2014 gmc Sierra and in less than 5 months the transmission went out. 101xxx. Drove the truck up there and they said that there was nothin . I bought a 2014 gmc Sierra and in less than 5 months the transmission went out. 101xxx. Drove the truck up there and they said that there was nothing they could do. The will sell you a lemon and not even bat an eye. More

Discounts are bogus Went for 4 tires and other maintenance. A mailed military discount of 10% of invoice was offered and requested. Daryl Moore brushed that aside and sa Went for 4 tires and other maintenance. A mailed military discount of 10% of invoice was offered and requested. Daryl Moore brushed that aside and said I will get you a good discount. Examining invoice showed Moore signed me up for a tire discount of $70. It covered tires only. I did not want this but they were adamant. Total bill = $1595. 10% discount of $159 is now $70. Classic switcheroo. Dishonest people they!! More

2016 NEW YUKON SERVICE DEPT UNBELIEVABLE My experience only, all of my problems are factual and documented, this is not to say maybe someone there is a genuine, honest, and truly cares about My experience only, all of my problems are factual and documented, this is not to say maybe someone there is a genuine, honest, and truly cares about doing the right thing. In saying that 99% of the employees could care less. Purchased a 2016 Yukon SLT, this year, problem started the day I bought it. There's too many issues this car has to write on here, it's been in service probably 12 times-same problems from my first service visit-a week after I purchased it, those problems have not be resolved, and simply can't be, GMC messed up on these 2016's-and it tough luck for the ones who have them. I just want people to know be every careful buying a vehicle at GMC COLLIERVILLE. Read every review, ask a million questions, and don't always believe them. We paid cash (certainly enough for one of their employees salary this year) for this vehicle and it's has been the biggest mistake of my life. CRAZY PART- GMC is completely aware due to the thousands of the same exact complaints I have. They have admitted these Yukons have a lot to be corrected, and will not replace/fix them to the extreme amount of money that it would cost and the negative publicity. I am not able to have my personal mechanic fix them b/c it voids my warranty. I will never purchase a vechile from them again. More