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Sunrise Chevrolet - Service Center

Glendale Heights, IL

4.8
338 Reviews

339 Reviews of Sunrise Chevrolet - Service Center

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January 12, 2024

My service experience was wonderful! They were friendly, informative and the service was on time and relatively quick. More

by CHAR1669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Finch
Jan 26, 2024 -

Sunrise Chevrolet responded

We're glad to know you had a wonderful service experience at Sunrise Chevrolet! Our team always aims to provide timely and efficient services. Thanks for the positive feedback, we appreciate it!

January 12, 2024

The employees were courteous, knowledgeable and kept me informed on the progress of the work being done on my car. More

by DONALDWYSOCKI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Sunrise Chevrolet responded

Donald, we're glad to know our team at Sunrise Chevrolet kept you well-informed and provided knowledgeable service. Thanks for the positive feedback!

January 10, 2024

Highly recommend! Dan is always great to work with. Quick service and trustworthy! Thank you, Dan! More

by WALLWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
Jan 25, 2024 -

Sunrise Chevrolet responded

Wallwin, thank you for trusting Sunrise Chevrolet with your business!

December 30, 2023

Dan with service dept was great. Awsome customer service. Had rail dust on the pearl white paint and they waxed the exterior and got it all off. They didn’t clean the interior thou More

by DAVE_YANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
Jan 17, 2024 -

Sunrise Chevrolet responded

Dave, we're glad to know that Dan and our service team at Sunrise Chevrolet were able to help with the rail dust issue. We appreciate your feedback about the interior cleaning - it's definitely something for us to consider in future services. Thanks!

December 29, 2023

Julia is always very helpful. Job was done quite quickly. The only thing I didn’t like was the cost. More

by TAPTOWT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Sunrise Chevrolet responded

We appreciate you taking the time to leave us this validating review. We are so grateful to have customers like you! We are glad that the Sunrise Chevrolet team was able to help you with your vehicle. Safe travels, and we hope to see you back again sometime down the road.

December 23, 2023

excellent service both by mechanics and managers in the Service department. they really try and meet consumers needs. More

by HOL1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
Jan 15, 2024 -

Sunrise Chevrolet responded

We're glad to know our service department at Sunrise Chevrolet met your needs and provided excellent service. We appreciate the positive feedback!

December 20, 2023

This was a second visit to have my manufacturer scheduled maintenance completed. The explanation that I was given as to why the promised service could not be completed on the first visit seemed to change fro More

by DMUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Sunrise Chevrolet responded

DMUEL, I'm sorry to learn that your recent service visits didn't meet expectations. It's important for us to provide clear and consistent communication with our customers, so it's disappointing to know we fell short in this area. I'd like the opportunity to discuss this further and work towards a resolution - please reach out when you can. Thank you, Jeff Hrubec Service Manager JHrubec@sunrisechevrolet.com 630-942-8300

December 18, 2023

This was my first service visit. I did not view any of the work being done. Both my daughter and daughter-in-law always get they cars wash and vacuumed at their dealers. It was ra More

by NEWHOMEVP67
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Claeson
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2023

My mom went for me but just hoping to not have complications in the near future with the car More

by MEIHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Claeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Sunrise Chevrolet responded

Thank you for the positive review of Sunrise Chevrolet, Meiha!

December 11, 2023

Not very friendly, Took car in for first oil change and tire rotation. They did not tell us where to wait, we had to figure it out on our own, we kept checking on car to see if it was done yet. More

by BRENDAWINSTEAD04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julia Baylen
Dec 13, 2023 -

Sunrise Chevrolet responded

Brenda, I'm sorry to read about your recent experience. We strive for clear communication and friendly service, so it's disappointing to know we missed the mark during your visit. I'd like the opportunity to discuss this further with you and see how we can improve our services in future visits. Please feel free to reach out at any time convenient for you . Thank you, Jeff Hrubec Service Director JHrubec@sunrisechevrolet.com 630-942-8300

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