Sunrise Ford - Service Center

What I was quoted was not what they were prepared to charge me. Luckily it was caught and I was able to find my tires for a lot cheaper. I also requested to show the additives being added to my vehicle, charge me. Luckily it was caught and I was able to find my tires for a lot cheaper. I also requested to show the additives being added to my vehicle, which was never done. I have had issues in the past where service was charged, but not completed. The service provider gave me stickers from a bottle and said they were completed. I can only hope so. I also have an alert on my Ford app stating I have a recall on my vehicle that needs to be fixed. I'm glad I looked at because the service department failed mention anything to me about it. And what makes it worse, it's a safety recall!!! Do not use this dealership and go somewhere else. Use a certified shop! More

As always it was as pleasant as could be & I enjoyed my first coffee of the day in your waiting area. first coffee of the day in your waiting area. More

My repairs were completed with little hassle. Samantha was pleasant and professional. I am very pleased with the quality of the work. Samantha was pleasant and professional. I am very pleased with the quality of the work. More

I called in the morning. They told me bring it in at 10 o’clock for an oil change was great after it was completed. They gave me a list that should be done. I thought it was They told me bring it in at 10 o’clock for an oil change was great after it was completed. They gave me a list that should be done. I thought it was a little high and I took it too St. Lucie battery and tire. They were gonna do everything less than half the price. Another thing I didn’t really agree with is when the gentleman told me next time I come in for an oil change that I might need back pads, which is not a problem then he said you might need rotors because living in Florida the solid air my answer was I bought the car seven months ago in New Jersey I would like to deal with your dealership but not at this time thank you for your concern More

I got to the services department on time and was very happy that they completed the work sooner than I anticipated. happy that they completed the work sooner than I anticipated. More

Very satisfied with the very good service. Will service all my car needs at Sunrise Ford. All staff very helpful. Will service all my car needs at Sunrise Ford. All staff very helpful. More

I was very happy with the attention and service. I had an appointment and was tvery impressed with their customer service and how quickly I was taken care of. I had an appointment and was tvery impressed with their customer service and how quickly I was taken care of. More

I always have a good experience at this dealership with Sara as my service writer. Same as I do with Mike Nuchio and or Jeff Stiedelman as my service technicians. Sara as my service writer. Same as I do with Mike Nuchio and or Jeff Stiedelman as my service technicians. More

David was incredibly, he keep me updated all the time, everything was fast thanks you everything was fast thanks you More

This was not the best experience I had with a dealership. We were told the AC was checked and charged, but no AC, I took the car to have it checked was told that it hadn't been serviced or charged, cost $150 We were told the AC was checked and charged, but no AC, I took the car to have it checked was told that it hadn't been serviced or charged, cost $150. We had some bad rain storms this week and it rained in the car, when I questioned how it might have come in, was told they felt the sunroof had a leak, the roof was sealed and should not be opened, we hadn't opened it but once again opps no one said anything, but when I called about this I was told I could bring it in and have the leak specialist check it, so how much will this cost me. Our salesman was unable to return several calls for questions, but was able to call me about who's name was on the insurance card, his name began with an E. This was not a high dollar purchase, so maybe it wasn't a priority, but also received a message from the sales manager that just was checking in, left a message for him and no response. Just sad that customer service was dropped by not returning a phone call. More