Sunrise Ford - Service Center

They take excellent care of me and my vehicle every time. Will recommend to anyone! Will recommend to anyone! More

Shawn Cooper👎 (just don't like the way he serves customers) Didn't complete everything requested (front tag holder install) Left washer fluid empty (even a 10 min oil change service would fill customers) Didn't complete everything requested (front tag holder install) Left washer fluid empty (even a 10 min oil change service would fill that as a courtesy) No explanation - just "go to the cashier, I'll have your ticket in there in a minute" More

David Brown was extremely helpful in all aspects of having my car repaired. From dealing with Ford to keeping me updated along the way. Thank you David having my car repaired. From dealing with Ford to keeping me updated along the way. Thank you David More

Stuart was pleasant and efficient. Communication is essential and he was great and prompt with calls Communication is essential and he was great and prompt with calls More

I just moved here and this was my first visit to this Ford location. I was instantly pleased!!!! It was very easy to drive in and get service. Everyone was friendly and it is very clean. The fancy coffee Ford location. I was instantly pleased!!!! It was very easy to drive in and get service. Everyone was friendly and it is very clean. The fancy coffee maker was an experience!!!! I’ll definitely be back! More

Everything was fine in service and salesman came out and explained all about my new edge even though he didn’t sell it to me explained all about my new edge even though he didn’t sell it to me More

They were very respectful and great to work with. They also were very responsive to my concerns. They also were very responsive to my concerns. More

Was not happy with 2 1/2 hour oil change can’t you stagger lunch hours stagger lunch hours More

Every time I bring the car in, there’s always recommendations for $2000-$3000 worth of work and it’s never the same thing twice. The last time it was the injectors being bad this time they said t recommendations for $2000-$3000 worth of work and it’s never the same thing twice. The last time it was the injectors being bad this time they said they only need to be cleaned occasionally. The last time when they said it was the injectors, I questioned it then the service person consultant told me it could be the spark plugs and I said you sure he says well just might need to be cleaned. He gave me three reasons it could be, but didn’t tell me what it was for sure left your place brought it to another mechanic he said the injectors were fine. Brought my car in for service this past week and of course they came up with 10 other different things based on time date not knowing if I’ve had it done another deal or not. Every time I come like I said they look for $2000-$2500 each time , I own the shop. I know when my car is running well and I know it has to be done when it has to be done. I prefer them not doing business that way, and at least be honest and tell me what actually needs to be done Rob and trying to build up sales that just makes me not let you do anything but exactly what I asked you to do . More