Sunrise Ford - Service Center

The service writer Jennifer lied to me about when my vehicle was going to be looked at she knew I was on vacation and time was of the essence and would not even call me back with any information so I wa vehicle was going to be looked at she knew I was on vacation and time was of the essence and would not even call me back with any information so I was able to get a ride to the dealership to speak to her in person and she told me she was to busy and that’s why she didn’t call me back and after 2 days my car was not even looked at I had to tow it to another shop It cost me two tow fees and two wasted days More

Great communication to the customer via text and phone call - all around the entire Quick Lane team provides quick and excellent customer service! call - all around the entire Quick Lane team provides quick and excellent customer service! More

We needed a service on our van before a trip. Sara got us in when we needed to. It didn't even take the whole day. The techs did a great job. Sara got us in when we needed to. It didn't even take the whole day. The techs did a great job. More

Your sunrise Ford dealership is very clean, People Are courteous service to me is Top notch Very quick with their service I give them a five star rating courteous service to me is Top notch Very quick with their service I give them a five star rating More

Everything went smoothly in a quick and timely manner. Employees were nice, helpful and friendly. Employees were nice, helpful and friendly. More

Thorough multipoint inspection of truck. Video was an added bonus to see what they were referencing. Video was an added bonus to see what they were referencing. More

Sunrise Ford service and the dealer in general has always been there for us with all our Fords ehicles over the years. Thanks again for all your support. been there for us with all our Fords ehicles over the years. Thanks again for all your support. More

The only thing I did not like is I had an 8:30 am drop off for a recall and didn’t hear anything till I reached out to them after 2pm….. off for a recall and didn’t hear anything till I reached out to them after 2pm….. More

Poor customer service I'm waiting 4 days for a work estimate for my 2016 ford f150 estimate for my 2016 ford f150 More

I have received texts and emails asking me how my last service was. My F150 has been at your dealership since March 2024. It seems that you lost track of it. service was. My F150 has been at your dealership since March 2024. It seems that you lost track of it. More