1,118 Reviews of Sunrise Ford - Service Center
Great folks. Great service. The best. The folks at Sunrise Ford are Great, as is their service. They get it right, and if there is any question they answer it &/or straighten it out. They The folks at Sunrise Ford are Great, as is their service. They get it right, and if there is any question they answer it &/or straighten it out. They are the best!!! Same for their sales force! More
High quality routine maintenance service. Sean was very professional in servicing my vehicle. He diagnosed the source of an irritating noise emanating from the passenger side door. Excellent w Sean was very professional in servicing my vehicle. He diagnosed the source of an irritating noise emanating from the passenger side door. Excellent work, Sean. More
Sync update Josh was so helpful and was so accommodating! We will definitely be back to Sunrise Ford and Josh for any future needs. This dealership is top notch Josh was so helpful and was so accommodating! We will definitely be back to Sunrise Ford and Josh for any future needs. This dealership is top notch and I will definitely reccommend Sunrise to my friends, family, and neighbors! More
Excellent Professional Service I recently purchased tires and had some AC work performed on my 2014 Explorer. Jesse was my service advisor. His service was Excellent. The AC w I recently purchased tires and had some AC work performed on my 2014 Explorer. Jesse was my service advisor. His service was Excellent. The AC work and tire purchase/installation was completed correctly and everything was performed as it should have been. My Explorer was returned clean and with no damage. I highly recommend Sunrise Ford Service Department and especially the service advisor Jesse. More
Finally experienced customer friendliness there In the past I dreaded going in for service at Sunrise. Things must be changing because my recall and repair service I needed recently was smooth, effi In the past I dreaded going in for service at Sunrise. Things must be changing because my recall and repair service I needed recently was smooth, efficient and above all, FRIENDLY. I dealt with "John" who explained everything to me, and gave me honest advise on certain repairs. Above all, I didn't feel like I was a burden as I had in the past. Repairs were done quickly and I was given a loaner to use until my car was ready. In the past I had to "wait for the next available ride" to get back home. It was a completely different and painless experience!! More
Nail in Tire While running errands, I noticed a nail head in my right front tire. Didn't want to pull it for fear the tire would lose pressure. Drove to Sunrise While running errands, I noticed a nail head in my right front tire. Didn't want to pull it for fear the tire would lose pressure. Drove to Sunrise Service Dept. and they immediately pulled the nail which turned out to be very short. No lose of pressure or damage to the tire. Entire time spent including pulling the nail and inspecting the tire - approx. 15 minutes. Left feeling very lucky to have a dealership like Sunrise that could be flexible enough to provide this quality of service. More
Recall service The whole process was smooth and quick. They did a great job. Josh and Stacy were both friendly and efficient. I will check out Sunrise Ford again in The whole process was smooth and quick. They did a great job. Josh and Stacy were both friendly and efficient. I will check out Sunrise Ford again in the future More
Excellent service Josh is an example of what any employee should be and provided me with excellent service. For this I will continue to do business with Sunrise Ford. Josh is an example of what any employee should be and provided me with excellent service. For this I will continue to do business with Sunrise Ford. More
Service John took care of my Escape service needs. He even gave me a courtesy car while they worked on repairs since I purchased my car there. Car was complet John took care of my Escape service needs. He even gave me a courtesy car while they worked on repairs since I purchased my car there. Car was completed within 24 hours as he promised. Great experience. More
Five Star Experience While I was waiting for my car to be serviced, I decided to look at the new Mustangs and spotted a white GT Premium that was heavily discounted. While While I was waiting for my car to be serviced, I decided to look at the new Mustangs and spotted a white GT Premium that was heavily discounted. While I was looking at it, I was approached by Neal Meadors and he asked if he could be of assistance. I told him that I had been thinking about trading in my 2015 Mustang, but I couldn't warm up to the Ecoboost model, which left the GT. So we talked some more and I decided to see what kind of deal they had on this car, which was a 2018. We ultimately came to terms and I bought the car. The process was painless with no high-pressure sales tactics. I could not be more pleased. More