Sunrise Ford - Service Center

Everything went just fine All the work was done in the proscribed time, I was able to wait for my car. proscribed time, I was able to wait for my car. More

Had ABS and traction warning lights intermittent flashing on then resetting. Very disconcerting. Michael very clearly explained the possible causes this issue and what the shop would test to determine the ex on then resetting. Very disconcerting. Michael very clearly explained the possible causes this issue and what the shop would test to determine the exact cause of the problem. I left my car there with every confidence there would be a solution. Michael called the next day and advised me the job was done and the cost. Of course work done on car is expensive but I felt it was reasonable and happy to have the ABS system working again. As a returning customer to I find Michael to be a valuable asset to Sunrise Ford... More

Needed transmission work They noticed transmission failed but were unable to resolve the issue. They failed to fix the issue. but were unable to resolve the issue. They failed to fix the issue. More

Already did. Extremely poor! Three weeks ago I stopped by for a quick lube and was told I needed an appointment and it would be about a week. I had my car service Extremely poor! Three weeks ago I stopped by for a quick lube and was told I needed an appointment and it would be about a week. I had my car serviced somewhere else, that day. I wanted to get other things (diagnostic) done at a dealership so I made an appointment two weeks in advance for 8AM. When I showed up they told me they wouldn't be able to get to the car that day and I would have to leave it for them to do the diagnostic the following day. I left upset without rescheduling and would not recommend your service department to anyone. More

Good communication The work was done in a timely manner and at the price quoted and at the price quoted More

I had an excellent experience from the initial call to picking up my car. I had an excellent experience from the initial call to picking up my car. Stuart was great to deal with. He went the extra mile picking up my car. I had an excellent experience from the initial call to picking up my car. Stuart was great to deal with. He went the extra mile More

Everything and everyone was really nice and got everything done correctly I would recommend anyone to come there everything done correctly I would recommend anyone to come there More

Called in for appointment and was scheduled for 2/12/23 I brought it in for oil change and recalls Stuart ask if I could pick it up on Tuesday I said sure. I called Tuesday and he said it wouldn't be finishe brought it in for oil change and recalls Stuart ask if I could pick it up on Tuesday I said sure. I called Tuesday and he said it wouldn't be finished until Wednesday and I needed my truck so I came in on Tuesday around 4:00 pm and picked the truck up no work had been done at all. More

Knowledgeable polite courteous friendly work completed in timely fashion EXCELLENT Very pleased and satisfied with the work and communication timely fashion EXCELLENT Very pleased and satisfied with the work and communication More

Excellent communication, and service Sarah did a great job communicating all services, repairs needed. Overall, the Service was excellent. job communicating all services, repairs needed. Overall, the Service was excellent. More