Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,369 Reviews
Call Service Center (772) 461-6000

1,369 Reviews of Sunrise Ford - Service Center

Sort by
February 16, 2024

Good, smooth The service was efficient, Sara was communicative which made the process simple No More

by SBRUNSTINGSM
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Feb 16, 2024 -

Sunrise Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 16, 2024

The complete diagnostic left me with a starter problem that was not diagnosed and when I got on the road all the problems emerged again! More

by moisechampagne
Recommend Dealer
No
Employees Worked With
The advisor was fine but the service was poor! Because of that my car is broken now!
Report | Print
Feb 16, 2024 -

Sunrise Ford responded

Moise. Sunrise Ford initially recommended for you a battery due to failing the test and you approved it. The starter did not fail the electrical test nor did it show any problems so there was no reason to recommend a replacement. Second, you were aware of a larger transmission problem but told Sunrise Ford the TCM would fix it because of the research you performed. The TCM was replaced under recall and you did not want anything further to be done with the vehicle. You were back in October and Sunrise Ford informed you that you had interior transmission problems.

February 15, 2024

Really liked the complimentary car wash. Also thought it was good that your team's are making customer satisfaction your primary focus More

by KGBROWN235
Recommend Dealer
Yes
Employees Worked With
Sarah
Report | Print
Feb 15, 2024 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 15, 2024

Very professional , polite, thoughtful. Explained everything done to vehicle. Service was prompt , and lounge comfortable and clean More

by Foregolf57
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Feb 16, 2024 -

Sunrise Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Feb 16, 2024 -

Foregolf57 responded

I will need to see you again for an oil change and looking forward to associate with Shawn

February 15, 2024

John was very helpful and professional. I would definitely deal with him again . Great service More

by SANCHEZJV13
Recommend Dealer
Yes
Employees Worked With
John Wilson
Report | Print
Feb 16, 2024 -

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 15, 2024

Very good service I have been there several times for service in the past and Sara helped me with most of the time. More

by Skl22
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Feb 16, 2024 -

Sunrise Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 15, 2024

Honestly I appreciated that I didn't get the run around and the whole 'wheel and deal' process. I told them what I wanted and they earned my business. Great team. Didn't feel that Bill was pushy but that h More

by JJOHNSTON07
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Feb 16, 2024 -

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 14, 2024

Service department has always been very accommodating for my schedule. I recommend them to my friends More

by Ryanscott315
Recommend Dealer
Yes
Employees Worked With
Sara in service
Report | Print
Feb 15, 2024 -

Sunrise Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 14, 2024

I think they are great, I always have excellent care for my Escape. Very friendly place. More

by cgreene41
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Feb 15, 2024 -

Sunrise Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 14, 2024

During scheduled maintenance, discovered a potential transmission leak. David took the time to provide a detailed description of the problem came up with a plan, then executed very well. More

by D.FORNARI
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Feb 15, 2024 -

Sunrise Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

1
...
125
126
127
...
137