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This rating includes all service center reviews, with more weight given to recent reviews.
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1,336 Reviews of Sunrise Ford - Service Center
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August 20, 2025
Always friendly people, go above and beyond most dealers would recommend to anyone who asked. Customer service was excellent. would recommend to anyone who asked. Customer service was excellent. More
by SATURN_MS
Verified CustomerEmployees Worked With
August 20, 2025
Easy and very effective service. Great communication as well. We were greeted fast, they let us know what was going on and pick up the same day Great communication as well. We were greeted fast, they let us know what was going on and pick up the same day More
by sabeger
August 20, 2025
Good professional job highly respectable to customers will recommend to family and print. Good service. will recommend to family and print. Good service. More
by groversimmons57
Employees Worked With
August 20, 2025
Overall my experience with Sunrise Ford was exceptional. David in finance made things easy to understand and also made the whole process quick and easy . Nathan in sales was a great guy and help with everyt David in finance made things easy to understand and also made the whole process quick and easy . Nathan in sales was a great guy and help with everything he possibly could. I would come back again for my next vehicle. More
by Dcrosby
Employees Worked With
David in finance , Nathan in sales
August 19, 2025
Charging me $200 to install my mod guards. Front and back. Everything else was good Front and back. Everything else was good More
by rogerbrownn1234
August 19, 2025
They have an excellent customer service I will definitely recommend them to other people, because I’m really satisfied with their customer service recommend them to other people, because I’m really satisfied with their customer service More
by davidpach2
Employees Worked With
Holly Elliott and Trevor
August 19, 2025
Took responsibnility forth problem and coordinated with the VW service people tomtake care of the problem. This alone is uniquenin today's world. very efficient and kept me informed during the repair canno the VW service people tomtake care of the problem. This alone is uniquenin today's world. very efficient and kept me informed during the repair cannot ask for any better service for what was a minor problem. More
by louis.tamasi
Employees Worked With
August 19, 2025
Unprofessional. Rude. Irresponsible. Garbage. Trash. TheyLoseYourKeys. ThenSayYoureALiar StevenShouldnotBeEmployedThere. StevenNeidhardtShouldBeFired. StevenIsExtrem Rude. Irresponsible. Garbage. Trash. TheyLoseYourKeys. ThenSayYoureALiar StevenShouldnotBeEmployedThere. StevenNeidhardtShouldBeFired. StevenIsExtremelyRudeAndUnprofessional NeverGoingBackToSunriseFord FIND MY KEYS NOW More
by CCODY0295
Employees Worked With
Steven neidhardt
August 18, 2025
Worst service advisor ever dealt with. Didn’t even know I was there and who I was when it was time to pick up my vehicle. Never called back and left all of my messages unanswered. Does not Didn’t even know I was there and who I was when it was time to pick up my vehicle. Never called back and left all of my messages unanswered. Does not care. Maybe Sunrise should place Air Conditioners in their service area so their service advisors can advise accordingly. BTW, Work still not checked or fix. Let’s see if anyone calls, or follow up on this matter. More
by Mickey
Employees Worked With
Chris
