Sunrise Ford - Service Center

David was awesome! Loaner car was a disappointment, though! Loaner agent was also great. The service guys are awesome. Loaner car was a disappointment, though! Loaner agent was also great. The service guys are awesome. More

I don't think you get your money's worth when coming in for the works package. Are you supposed to have PSI checked since they are supposed to rotate your tires? All of the PSI in my tires were different a for the works package. Are you supposed to have PSI checked since they are supposed to rotate your tires? All of the PSI in my tires were different and below the recommended pressure. I spent over $100 and still had to go to a gas station and spend more money to fill them properly. My air filter was not clipped in the whole way (two of three clips hooked on). More

Bought a big car expecting its size and nameplate might be visible to the service department be visible to the service department More

Everyone I came in contact with were attentive, kind and helpful. I received calls from Christina informing me of questions I may have had. Christina arranged a Uber to take me back to my location and an U helpful. I received calls from Christina informing me of questions I may have had. Christina arranged a Uber to take me back to my location and an Uber to come back to Sunrise Ford when it what time to pick up my SUV after the repair was donw. ( I received to qualify service.) More

Very clean, well organized, and friendly! 7 word, eight words, nine word, etc, etc,, etc. Is that 15 yet? 7 word, eight words, nine word, etc, etc,, etc. Is that 15 yet? More

Prompt service, decent pricing, courteous and friendly service representative, they have always taken good care of my vehicle. I will remain a Ford customer. service representative, they have always taken good care of my vehicle. I will remain a Ford customer. More

Scheduled recall appointment for 2 recalls 1 week prior for 8/25, parts not ordered until day after scheduled appointment. Parts in next day , said it would be done Thursday. 8/28 Called Friday for updat for 8/25, parts not ordered until day after scheduled appointment. Parts in next day , said it would be done Thursday. 8/28 Called Friday for update in AM & PM with no update. not installed until Saturday 9/30... Took 6 days to do 2 recall jobs that are only a couple hours each at most. Had to arrange transport on Saturday. No apologies offered, no explanation offered. More

We have been doing business with this Dealership for 15 years. Even buying a car that we bring in for service. The recent visit was a drop off in service. We had dealt with Sarah in the past in the service years. Even buying a car that we bring in for service. The recent visit was a drop off in service. We had dealt with Sarah in the past in the service department. She was great. Now when we were here for this service, we were told she was no longer with the company. And it was not the same with the current service associates. They were not attentive. And we felt like we were a bother to them. Not the same friendly feel we have had the past 15 years there. Will hope this will change with our next visit. More

i was happy with the service i got. i will remain a customer of sunrise ford. i will remain a customer of sunrise ford. More

Professional and friendly people and they maintain communication forward as far as what was happening for my vehicle communication forward as far as what was happening for my vehicle More