1,224 Reviews of Sunrise Ford - Service Center
I got an appointment quickly and didn’t have to wait. The ball joint nut was replaced I am concerned that the whole ball joint might need to be replaced. I have since then heard a little noise one time i The ball joint nut was replaced I am concerned that the whole ball joint might need to be replaced. I have since then heard a little noise one time in the front end that I didn’t hear before that. I have only heard it one time so I think it might be a coincidence. More
We had some service work and recalls that needed to be taken care of. Sara got us in for an appointment just when we needed it. She explained the recall and got the service work completed taken care of. Sara got us in for an appointment just when we needed it. She explained the recall and got the service work completed More
Great service , very polite any concerns where addressed , understood what I needed and went the extra mile to complete any rebate info thanks , understood what I needed and went the extra mile to complete any rebate info thanks More
They didn't work well with me. They charred me for my service when my truck is still under maintenance warranty. And then when I call to ask them about it they says I should have k They charred me for my service when my truck is still under maintenance warranty. And then when I call to ask them about it they says I should have known that when I did say it More
Always courteous! ! Been using them for many years! Please change the request on the survey. There not be a number of words for a review! ! Been using them for many years! Please change the request on the survey. There not be a number of words for a review! More
Salesman was great to work with, he was fairly and honest. Always got right back to you. honest. Always got right back to you. More
Worst car buying experience I have had, price advertised completely changed when I called and said I would buy it. They all the sudden add lojac, and 2 other fees that add up to $2,500. Then when I said I d completely changed when I called and said I would buy it. They all the sudden add lojac, and 2 other fees that add up to $2,500. Then when I said I don’t want those thing they said it was sold on all of their cars. Although it was never advertised at that price. Sales manager and Finance manager everyone were extremely rude and unprofessional. I purchased a truck sight unseen, after receiving it they sold a truck that was sold as recently serviced and in good condition. It was received so out of alignment both fronts were bald on the inside. I was told they would clean a detail the car. But it arrived filthy and all the seats and carpet was covered in dog hair, so clearly the didn’t do that either. For a Ford dealership it was the worst experience buying a car I have had and it was probably the 20th car I have bought from a dealership. More