Sunrise Ford - Service Center

Very helpful starting with Mr Wilson who understood my problem and tried to assist me prior to making me an appointment to really fix the problem. problem and tried to assist me prior to making me an appointment to really fix the problem. More

Got the safety recall done. Tried but could not solve the stolling issue. I upgraded the software and it seemed to correct the stalling problem. Tried but could not solve the stolling issue. I upgraded the software and it seemed to correct the stalling problem. More

I have always thought the svc was good. But was disappointed that they didn't accept my car shield policy. Makes me want to find other svc company. But was disappointed that they didn't accept my car shield policy. Makes me want to find other svc company. More

The service area is very clean. The service writer was very helpful. Waiting room is comfortable. They kept me in the loop about my repair. Washed the vehicle and delivered it at th The service writer was very helpful. Waiting room is comfortable. They kept me in the loop about my repair. Washed the vehicle and delivered it at the service area. More

Reliable friendly courtesy prompt knowledgeable attentive kind persistent concern precise timely polite professional experienced clear kind persistent concern precise timely polite professional experienced clear More

Sunrise Ford always accommodates our repair needs in a very timely fashion and provides accurate pricing very timely fashion and provides accurate pricing More

David and the service team were very thorough and kept me updated. I was very pleased. updated. I was very pleased. More

My service rep, David Woods, was excellent! He was very helpful and polite. Great job! He was very helpful and polite. Great job! More

Went in for oil change Wednesdayat 8:30am, found a waterproof leak. Was told it was a 12 hr job, I would have it back the end of the next day. Didn't get my car back till 5:00pm the following Tuesday. waterproof leak. Was told it was a 12 hr job, I would have it back the end of the next day. Didn't get my car back till 5:00pm the following Tuesday. No status update calls, had to leave messages for updates. No offer of a loaner or even a rental. $120 Water pump cost over $4000, customer relations not very good. Salesmen try to sell me a new Ford, and wonder why I don't bite. Why would ? Owned many Fords new and used for over 4 decades. More

Fixed my truck in 2 hours. Awesome! Took me in on time. Great service. Thank you. Awesome! Took me in on time. Great service. Thank you. More