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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,118 Reviews

1,118 Reviews of Sunrise Ford - Service Center

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September 12, 2024

Great service they could be more on time when you have an appointment . Was concerned about a issue but took it back and it was not an issue at all More

by MBANDJMLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Sunrise Ford responded

Thank you for taking the time to provide us with this feedback.

September 12, 2024

Everyone was courteous and helpful since arrival and when the work was completed. Easy way to communicate while waiting for what needed to be accomplished. More

by Maponte1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Sep 13, 2024 -

Sunrise Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 11, 2024

Always good customer service when I have my appointments for my Bronco, Dave is great! More

by kmc0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Sep 13, 2024 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 10, 2024

Came in to get my oil changed and air in my tires. and left the dealer with 3 gouged rims from the tech doing the damage and the dealership won’t replace the rims More

by 1233SJKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
September 10, 2024

I was not discussed about what my service included. Was told to pay and I did and left. Nothing about what was done . More

by matrouselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Emery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Sunrise Ford responded

"Matrouselle" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 10, 2024

Everyone is as very courteous. Was told they would have to keep my car for one to two days and I hit it back on the second day. More

by CRAFTYMOM81151
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 10, 2024

Good time on getting truck back, work seems to be very good. No curren problems just a recall. More

by SWOFFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Sunrise Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 10, 2024

I was treated with courtesy and respect and Mr. Brown took very good care of me is what I could with the insurance waiting on Insurance to get approval, vehicle is running just fine so far! More

by Jeffreyodell1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brown
Sep 13, 2024 -

Sunrise Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 09, 2024

John in service and the diesel mechanic did a great job. I had a persistent code and they figured it out and made the repairs. My truck is 100%. Thanks More

by Finn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson 5stars
September 08, 2024

Trustworthy and reliable. Never had any issue with them at all. Very satisfied with their work. More

by Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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