Sunrise Ford - Service Center

Did the oil charge good. The car was good when I got it back. N The car was good when I got it back. N More

The reason for only 3 stars is I have bought many vehicles from Sunrise Ford and they would not give us a loaner while doing warranty work on ours. It was very inconvenient for us. I work out of town vehicles from Sunrise Ford and they would not give us a loaner while doing warranty work on ours. It was very inconvenient for us. I work out of town. The warranty work was great though. I will probably not get my next car/truck there because of how I was treated. Their loss. The people in the shop I would give them a 10. Very nice workers. Have a blessed day. More

Son amables y buena atención al cliente quede complacido con el servicio que me dieron, gracias They are friendly and have good customer service. I was pleased with the service they gave me, thank you con el servicio que me dieron, gracias They are friendly and have good customer service. I was pleased with the service they gave me, thank you More

Had trouble getting through on the phone……it took several try’s before some one answered. try’s before some one answered. More

Very unhappy with the incompetence of the tech’s and number of times my truck was misdiagnosed number of times my truck was misdiagnosed More

Was not my best experience there this time Trying to choose my words wisely I was pretty upset choose my words wisely I was pretty upset More

Very pleased with hi job and the work that sunrise ford. Happy happy happy happy Happy happy happy happy More

A good service department quick service time and nice write up person and cashier person write up person and cashier person More

They fixed the problem in a timely manner. They gave me the benefit of the doubt about my reported issue. They gave me the benefit of the doubt about my reported issue. More

The first person I dealt with was Steve McDonald and he said pull your car up and leave your keys on the dash. No hello, no nothing. Then I dealt with Bob Wilson, who, when I walked up to say “hello”…. he said pull your car up and leave your keys on the dash. No hello, no nothing. Then I dealt with Bob Wilson, who, when I walked up to say “hello”…. he stuck his finger on my face and said “hold on…I’m on the phone.” Then I told him how rude Steve McDonald was and he called me on the phone 10 minutes later and said we’re not gonna do work on your car. Sunrise Ford is a cancer and the employees look like something out of the Appalachian Mountains, Extreme disrespect from Bob Wilson, and will never ever take my Ford there ever again, and just that visit alone has made me want to sell my Ford and never ever get another one. I haven’t done it yet, but I’m gonna write about 20 scathing bad reviews on sunrise Ford and put it all over the Internet to let people know not to go there again. Bob Wilson shouldn’t be anywhere near customers, he should be in the back loading boxes or fired. Bob Wilson also illegally told me that the $5000 extended warranty on my car that I purchased from Ford, was and he wouldn’t honor it. I tell you who will not think it’s invalid is a Florida state judge. What’s going on at sunrise? Ford is blatant larceny from customers, when you sell somebody a extended warranty for $5000 and you happily and greedily take the $5000 from the customer, but then refused to honor the warranty, that is fraud. And I will be reporting that to the state of Florida, shortly. More