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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,124 Reviews

1,124 Reviews of Sunrise Ford - Service Center

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June 19, 2024

They did a great job I stopped in after going to a different dealer to browse and they found exactly what I was looking for More

by claynutt5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison
Jun 20, 2024 -

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 19, 2024

Fast, efficient, Sara in service is always courteous, efficient, and keeps me informed throughout the service. More

by HIGBY130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Haney
Jun 20, 2024 -

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 19, 2024

John is a good adviser i would recommend to anyone in need of services/recommendations More

by Julio Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jun 20, 2024 -

Sunrise Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 18, 2024

Service was performed very quickly. Everyone was very helpful and pleasant to deal with which made The waiting much easier. More

by 36SNICKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Sunrise Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 18, 2024

Bought many vehicles from them including the owners wife's mustang 5.0 over the years seems they just don't care about the customer like they use to. My wife and I came in with our handicapped daughter More

by Hammerhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Sunrise Ford responded

"Hammerhead" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 18, 2024

Scheduled for a recall and everything went like clockwork I am very happy with the service. More

by luis.rentas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brown
Jun 19, 2024 -

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 18, 2024

Horrible experience I have a service contract and dealership is trying to sell me brake fluid and coolant from my vehicle that’s covered in my contract. Cannot speak to anybody cannot get a person on More

by annagadaleta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Emery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Sunrise Ford responded

Thank you for bringing this to our attention, Anna. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 18, 2024

Fast , efficient and convenient service. Work preformed with no problem and vehicle returned the same day More

by as4365@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shea Bryson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 17, 2024

Very clean and efficient fast service will definitely choose again and tell family to come here More

by BUCKRWILKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Sunrise Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 17, 2024

Scheduling the recall that came up on emails was difficult. Once the customer service person in the 1800 # intervened, I was able to schedule the recall and service appointment. However at drop off, More

by wilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Stuart
Jun 19, 2024 -

Sunrise Ford responded

We appreciate your feedback and are eager to better your return experience.

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