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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,124 Reviews

1,124 Reviews of Sunrise Ford - Service Center

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June 08, 2024

Always satisfied with the service and the time to complete repairs and I trust the work More

by SCOTTASH59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

SCAM TECNIQUES ARE USED TO ** EXTORT $$$$ FROM THE CUSTOMER, THE REPLACED PART WAS NOT NEEDED and Billed $340.00, FURTHERMORE THE * UNNEEDED REPLACED PART WAS NOT INSTALLED WITH A MOUNTING / SEALING More

by hschmitzlaw@yahoo.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Knight
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Neidhardt
Jun 11, 2024 -

Sunrise Ford responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 08, 2024

Very good experience with this dealership. I arrived there service writer was nice and knowledgeable. Took care of the situation in a timely manner. More

by HOWARD7274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Your organization is oriented to customer service, courtesy, efficiency and function. Your personnel were/are kind, pro-active for customer satisfaction and effective work. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
June 06, 2024

Service advisor was very knowledgeable and answered all my questions and concerns. My service recommendation were as expected and no surprises More

by Robert Sedita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Haney
Jun 06, 2024 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 06, 2024

They were fast with my recall fixes. About 2 hours. But expensive for diagnostic checks and oil changes. More

by nlthrifty
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jun 06, 2024 -

Sunrise Ford responded

Thank you for taking the time to provide us with this feedback.

June 06, 2024

I was very impressed with the service area and people who work there. I was in the waiting room for over two hours, and you had a cleaning person coming in to straightening up the books, the coffee station, More

by Dconnollfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 06, 2024

Worst dealership in Florida dishonest employees and managers and scamer like to liar to customers will not recommend this dealership to any one More

by KENNYPERSAD13
Recommend Dealer
No
Employees Worked With
Scamer
Jun 06, 2024 -

Sunrise Ford responded

"KENNY PERSAD" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 05, 2024

It’s a pleasure, fast service, great representatives, and always on time. I would recommend to family and friends. More

by mathewh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
June 05, 2024

Since I had been going to this dealer, it is the first time that I feel welcome, and the reason is that Cooper made it possible. More

by rosario fausto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Cooper
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