Sunrise Ford - Service Center

The staffs were friendly,profession knowledgeable about their work. The work and surrounding areas were clean, the waiting room was very comfortable their work. The work and surrounding areas were clean, the waiting room was very comfortable More

my experience, after buying two trucks. from them has been good. they are helpful when i have a problem and the salesman Tom Patrick is nice, down to earth. it seems like everyone is a litt from them has been good. they are helpful when i have a problem and the salesman Tom Patrick is nice, down to earth. it seems like everyone is a little uptight and nervous which i could not work that way. no sense of humor More

Brought car in for brake fluid flush, coolant flush, Transmission flush. We dropped the car off, they texted when it was ready and my husband did not even make it home before a light came on saying “En Transmission flush. We dropped the car off, they texted when it was ready and my husband did not even make it home before a light came on saying “Engine coolant over temperature”. This happened about 2:30 PM on a Saturday and when he pulled over and called them they said they were closing in 30 minutes and he should have it towed……Wait…..we have a light coming on the way home from having service done and we have to pay to have it towed?!?!?! We called a friend who is a Ford mechanic and he expressed that it sounds like they didn’t bleed it correctly and then we found out they overfilled the brake fluid. Then I get a survey that says the following “ I'm following up on your service visit with us and making sure that Sarah your service advisor provided you with five star customer service when you were here if not or any issues or concerns please call me 772-460-3432 before doing a survey on Sarah for my Sunday your email every question including dealer satisfaction and dealer likely to recommend will reflect on Sarah five star is good or very good which would give her full credit for a four star or less than one of those questions will take credit bonus money away from Sarah there is a comment section if you'd like to share anything additional with us thank you for your time and we do appreciate your business take care and have a great day bye-bye…” They never called us back and asked about our car, was everything ok? Was my husband ok after being stranded on the side of the road. I had to go pick him up and leave the car for a few hours to rest to get it home. We will avoid this dealership and drive either 30 minutes to Vero or 45 minutes to Okeechobee or find another mechanic outside of Ford. More

Got their workers were great. Got taken care of without a problem. Great service and waiting area. Got taken care of without a problem. Great service and waiting area. More

Robert Collier, was an awesome Toyota advisor,always kept me informed on my vehicle and told me what was being done. me informed on my vehicle and told me what was being done. More

Don’t returns call don’t fix r Problems with cars had my car in there for Sam problems four times car in there for Sam problems four times More

I was good with the service I received to will be doing my service with you my service with you More

They did a great job I stopped in after going to a different dealer to browse and they found exactly what I was looking for different dealer to browse and they found exactly what I was looking for More

Fast, efficient, Sara in service is always courteous, efficient, and keeps me informed throughout the service. efficient, and keeps me informed throughout the service. More

John is a good adviser i would recommend to anyone in need of services/recommendations need of services/recommendations More