Sunrise Toyota North

I had a wonderful experience with this dealership. I have been coming here for years. My salesperson, Ralston Dunn, was beyond wonderful. He was so kind, courtesy, gentlemanly and helpful. It felt li have been coming here for years. My salesperson, Ralston Dunn, was beyond wonderful. He was so kind, courtesy, gentlemanly and helpful. It felt like a friend was helping me with the sale as opposed to someone i didn't know. And Jessica Gipson in Finance was equally as terrific. All around great experience! More

New Prius lease. My salesperson, Ralston Dunn provided me with multiple options that I considered. I appreciate his honesty and professionalism. Well-done, Ralston Dunn!!! with multiple options that I considered. I appreciate his honesty and professionalism. Well-done, Ralston Dunn!!! More

Truth Please I had leased a vehicle from thei dealer in 2017. Unfortunately the lease did go full term due to an accident that totaled the car. But I went back to I had leased a vehicle from thei dealer in 2017. Unfortunately the lease did go full term due to an accident that totaled the car. But I went back to buy a relatively new used car. I saw a Corolla which I liked and although the price was a bit over my budget, they dropped a few dollars. The next three things I wioll talk about are major issues. The web site allows you to estimate your trade in value. I had a 2005 6 cyl Camry in real good condition. I had just had all mechanical issues correceted (there weren't that many).The web site said the car was worth a minimum of $1428 and a maximum of $2099. After dropping the price on the car purchase I was then offered $1000 for my trade in. When I showed them the minimum $1428...the still gave ne a paltry $1500. Second I was told Toyota was running a special on financing. It was 1.9%...even with a FICO score as low as 660. When they ran my credit they were impressed with my 780 score...and gave me the "good" rate of 6.5%. When I said I was probably going to pay it off early, I asked if I could without penalty. I was told I would have to pay between 3 and 6 months to not be penalized. When I got the first billing statement I called Toyota Financial who promptly told me I could pay off the entire load immediately. I did so. The last issue although not real serious I found funny. I was familiar with the Corolla radio but was unsure how to do a certain feature. My sales person at delivery when i asked how to do it, said he did not even know what the feature was. When I showwed him, he said he knew nothiong about it. As I said bought the car regardless...Did not get best price but I know they have to make a buck also.... More

Great experience working with Ryan Ryan Mathews was able to give me an incredible offer with no last minute hidden fees. I’d spoken to a few dealerships, so I was thankful to get a grea Ryan Mathews was able to give me an incredible offer with no last minute hidden fees. I’d spoken to a few dealerships, so I was thankful to get a great deal from an honest guy. More

Great experience Had a great experience purchasing a new Toyota Corolla 2020 at Sunrise Toyota North. Everyone is friendly and helpful, especially Ryan Mathews in the Had a great experience purchasing a new Toyota Corolla 2020 at Sunrise Toyota North. Everyone is friendly and helpful, especially Ryan Mathews in the Sales department. Test drive, transaction, and registration were all smooth. More

Amazing experience ! Everybody was super friendly I walked in to look at cars and ended up going home with one. I didn’t feel like I was in a car dealership I wasn’t being Everybody was super friendly I walked in to look at cars and ended up going home with one. I didn’t feel like I was in a car dealership I wasn’t being pushed around or getting screwed over. Everyone was real and helpful. More

MOST UNPROFESSIONAL GROUP OF EMPLOYEES I HAVE EVER SEEN! NOT ONLY DID I WAIST AN ENTIRE DAY OFF THERE BUT I ALSO WAS TREATED SO UNPROFESSIONAL I DONT EVEN KNOW WHERE TO START. I CAME IN FOR A NEW CAR AND WAS NOT ONLY DID I WAIST AN ENTIRE DAY OFF THERE BUT I ALSO WAS TREATED SO UNPROFESSIONAL I DONT EVEN KNOW WHERE TO START. I CAME IN FOR A NEW CAR AND WAS TOLD I WOULD GET A CALL THE FOLLOWING DAY. AFTER LEAVING OVER 10 MESSAGES FOR JESSICA THE FINANCE MGR I SAT WITH THROUGH OUT A WEEK AND A HALF AND CALLING FOR A MGR TWICE DID I GET A CALL BACK. I SPOKE TO LISA LOMENZO THE DIRECTOR OF FINANCE WHO WAS THE NASTIEST PERSON I HAVE EVER SPOKEN TO FROM A DEALERSHIP. I WAS TOLD IF I DIDNT LIKE THAT THEY HAVENT RETURNED ANY OF MY CALLS THEN TO GO ELSE WHERE. HOW DO YOU CONDUCT BUISNESS THIS WAY? HOW DO YOU TREAT A POTENTIAL CUSTOMER WITH SUCH DISRESPECT? HOW DO YOU CALL YOURSELF A FINANCE DIRECTOR? YOU SHOULD BE ASHAMED OF YOURSELF!!! I WILL NEVER EVER RETURN TO THIS DEALERSHIP EVEN IF THEY GAVE ME MY CAR FREE!!!! AND I WILL TELL EVERYONE I KNOW TO DO THE SAME!!! More

Excellent service Wonderful experience at this dealership Lamone Green, my salesperson was attentive, knowledgeable and caring. I was in and out with my new car in just Wonderful experience at this dealership Lamone Green, my salesperson was attentive, knowledgeable and caring. I was in and out with my new car in just 4 hours. More

Great Experience at Sunrise Toyota North My wife and I have been going to Toyota for past 9 years and we are more than pleased with the employees of Sunrise North. Any time I have been to thi My wife and I have been going to Toyota for past 9 years and we are more than pleased with the employees of Sunrise North. Any time I have been to this dealership I have been treated with respect and care they make us feel like a part of Toyota family and could not ask for anything more Frank & Lorraine Romano More

Great experience at Sunrise Toyota North ! Everything was completely smooth! Really happy with the dealership, staff and of course my 4Runner! I would highly recommend this dealership to ever ! Everything was completely smooth! Really happy with the dealership, staff and of course my 4Runner! I would highly recommend this dealership to everyone know! Very transparent! I first started out with Sales Associate Lamone Green, the management staff Ben, Mike and Angel were great and finally Greg Nielsen with handling my paperwork. All of them extremely knowledgeable and helpful. Couldn't be happier! More