
Sunrise Volkswagen
Lynbrook, NY
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My First Car Experience! As a first time leasee, it was nervous about leasing a car. So it wasn't just going in a getting a car. It was all about the complete experience for As a first time leasee, it was nervous about leasing a car. So it wasn't just going in a getting a car. It was all about the complete experience for me! I walked into the dealership not knowing what I wanted and Donell took the reins to narrow down my choose based on my preferences. He was patient with me throughout the process and answered all of my 101 questions. Once I was qualified for the car, picking it up was breeze. He went over all the features of the car, faxed over documents to my insurer, and made sure I was ok. He even followed up with a courtesy call the next day to make sure everything was ok with the car. I am very happy with my experience of getting my first car! Thank you Donell and the entire Sunrise Volkswagen team! More
I am Driving into My Bright Future in my New Classic Beetle! I had a truly wonderful car buying experience at Sunrise VW. From the moment I decided to return my leased 2013 Golf and buy a new 2016 Classic Silk I had a truly wonderful car buying experience at Sunrise VW. From the moment I decided to return my leased 2013 Golf and buy a new 2016 Classic Silk Blue Beetle, I was treated with the respect and consideration that every car buyer deserves. Greg took his time and explained ever detail about the car and the financing steps. He was also very patient as he showed me the trim level on the 2016 Classic Beetle and accompanied me on a 10 minute test drive of the vehicle. Once I decided to buy the car, we were able to schedule an appointment with Ray, the Financial Officer, where Greg also spent time explaining the finance and maintenance options. As a Financial Officer, Ray was also very impressive. HIs calm demeanor and professionalism immediately set me and my mother at ease, as car buying can often be a nerve-wracking and stressful experience. Ray was extremely informative and patient while I asked many questions about the financing and maintenance plans. Ray was kind, compassionate and informative. This was the best car buying experience I have ever had. I have always wanted a Beetle since I was a child, and to be able to fulfill that dream is a blessing. Thank you Greg, Ray and Sunrise Volskwagen for helping me move into my future. More
Easy, Greg was friendly, professional, and honest. There were no last minute surprises. This was our first lease, we have always purchased. Greg made it ea Greg was friendly, professional, and honest. There were no last minute surprises. This was our first lease, we have always purchased. Greg made it easy. More
Outstanding Service Greg and Ray provide OUTSTANDING customer service better than any other dealership. I would reccommend them to anyone and i usually dont recommend bus Greg and Ray provide OUTSTANDING customer service better than any other dealership. I would reccommend them to anyone and i usually dont recommend businesses too often they're professional, friendly, informative and knowledgable they walked me through the whole entire process of purchasing my new car i was extreamly pleased with their service. More
Great dealer This is the 2nd car I've bought/leased from Sunrise in the last 2 years, and have had very good experiences both times. Randy was very helpful in ans This is the 2nd car I've bought/leased from Sunrise in the last 2 years, and have had very good experiences both times. Randy was very helpful in answering all of my questions, and found the Golf SportWagen I wanted from another dealer very quickly. Also, instead of upselling me on the higher SE trim, he directed me to the LE trim that was a better value for what I was looking for. I am very happy with my car and the price I paid. Ray (the finance guy) is a class act -- he was very transparent and a pleasure to deal with. Side note: the bagels are good too. More
Amazing! Greg has been amazing from day one. Came in initially in March to see what my options where and he made sure to check in periodically to notify me of Greg has been amazing from day one. Came in initially in March to see what my options where and he made sure to check in periodically to notify me of specials. End of July when officially ready for new vehicle Greg was super helpful and really worked to get the best deal for me! Overall experience was great and he is truly a pleasure. One of Sunrise VW's best! More
Met our Criteria We went into the Volkswagon dealership with a list of very specific criteria which included size and budget issues. The salesperson really worked wit We went into the Volkswagon dealership with a list of very specific criteria which included size and budget issues. The salesperson really worked with us to get us what we needed all within our budget. More
Thee place to buy your vw Harez Fedaie was our sales person. Genuinely nice guy (not an ounce of phoniness). Gave us an amazing deal. We had the choice of closer dealerships bu Harez Fedaie was our sales person. Genuinely nice guy (not an ounce of phoniness). Gave us an amazing deal. We had the choice of closer dealerships but this was definitely worth the trip. More
Poor response to specific questions I had very specific questions regarding numbers. Having done my homework, knowing about residuals and msrp, the sales person refused to answer my ema I had very specific questions regarding numbers. Having done my homework, knowing about residuals and msrp, the sales person refused to answer my emailed specific questions, He circumvented every question with ridiculous answers no one of which had anything to do with the topic. Offensive treatment for someone with a brain in their head. Will not do business with them again. More
Very Helpful I met with Greg the moment I walked into the dealership. Right away I told him that there is a car on the lot that I am interested in that I have seen I met with Greg the moment I walked into the dealership. Right away I told him that there is a car on the lot that I am interested in that I have seen on the website. Right away Greg knew what car I was talking about and offered me a seat in his office while he confirms that he has it. Because I have trouble walking, Greg always offered to get me coffee or water or anything I wanted. He first went over the car with me, the extras that it contains and the accessories I can get. I told him what I wanted in the car, and he made sure he was able to have it for me. Not once did I feel pressured when it came to signing the deal, he went through everything first and made sure I was comfortable with everything. He always kept me in the loop when trying to transfer the title of my old car to him. He was on the phone with banks and businesses for hours trying to resolve the title issue. When it came time to pick up my new car he made sure the car was 100% clean. He then sat with me in the car and showed me everything the car has to offer, he also showed me how everything works and always asked if I had any questions. Not once did he rush to show me everything. From beginning to the very end he always reminded me that I have his #, and if I have any questions to just give him a call. I haven't bought a car in 10 years, and Greg made my experience comfortable and pleasant. More