Sunrise Volkswagen

Excellent customer service Donell was very helpful in understanding my budget and what I was looking for in car. Excellent sales service. I would recommend him to anyone I know Donell was very helpful in understanding my budget and what I was looking for in car. Excellent sales service. I would recommend him to anyone I know who is looking to get a great deal on a great car. More

Couldn't Ask For A Better Experience I just purchased my first vehicle ever from Sunrise Volkswagen & all it have to say is that Donell really is the BEST. I expected a horrible experienc I just purchased my first vehicle ever from Sunrise Volkswagen & all it have to say is that Donell really is the BEST. I expected a horrible experience since I have heard all the horror stories about car dealerships, but Donell went above & beyond to make my experience as perfect as possible. He got me a great deal and was there to answer any of my questions (no matter how silly) whenever I needed him. I had a bit of a hiccup when trading in my car due to an error on my title but he was so patient and did everything he could to make it work. He walked me through everything with a smile and was so knowledgable about every nook and cranny of my new car. My next purchase will definitely go through Donell. I couldn't be happier! More

Wonderful experience! We had a great experience with the purchase of our car, this is by far the best dealer we've come across. Excellent service by our sales person Donell We had a great experience with the purchase of our car, this is by far the best dealer we've come across. Excellent service by our sales person Donell Richardson, who was very knowledgeable and helpful, he made us feel welcomed and comfortable and walked us through the whole process smoothly and we never felt pushed at all. Even the financing part was quick and pleasant Thanks Donell! S.Gruban More

Pleasant experience Fair negotiating, pleasant atmosphere, very thorough explanation process, vehicle was ready quickly and Greg handled everything with my insurance comp Fair negotiating, pleasant atmosphere, very thorough explanation process, vehicle was ready quickly and Greg handled everything with my insurance company. The lease turn in and new pick up was overall very easy! More

Dudley is a gentleman and a professional Mr. Leveille was excellent as a sales person. He knew the vehicles and what he was talking about. His overall performance was exceptional. He went o Mr. Leveille was excellent as a sales person. He knew the vehicles and what he was talking about. His overall performance was exceptional. He went out of his way to make the transaction smooth. However, the finance guy, was less than perfect, as earlier noted. I was also disappointed that a 'loaner' wasn't available as a courtesy of buying from this dealership, unlike several other auto makers, also noted earlier. The driver, my son...God forbid ...may have a problem in Suffolk county, and upon leaving the car for service would really need a courtesy, which is not available on this 'certified' vehicle. I've been extended this courtesy from Honda, BMW, even the cars were out of warranty and not bought from that dealer. That is my idea of standing behind your product! They will expect a fee after, I believe, the third day, but by then alternative arrangements may be made. I'll reserve comment on your 'deductible.' More

tremendous car buying experiece In short..buying from Greg is the way a car buying experience should be; straight forward knowledgeable fair ....great support:before and after the sa In short..buying from Greg is the way a car buying experience should be; straight forward knowledgeable fair ....great support:before and after the sale ...worth the trip to Long Island More

"He is the best" if you asked me. I AM VERY HAPPY THAT I CHOSED SUNRISE VW AND EVERYTHING WENT PERPECT FOR ME. DONELL WAS VERY PATIENT WITH MY Q'S AND VERY HELPFUL TO LET ME DECIDE WHA I AM VERY HAPPY THAT I CHOSED SUNRISE VW AND EVERYTHING WENT PERPECT FOR ME. DONELL WAS VERY PATIENT WITH MY Q'S AND VERY HELPFUL TO LET ME DECIDE WHAT I WANT. I WOULD RECOMMEND HIM BECAUSE HE IS THE BEST!! THANKS DONELL. More

Perfect I visited Sunrise VW on a Saturday afternoon and in less than 20 minutes Dudley "wowed" us! Little did I know I would be signing a deal on a brand new I visited Sunrise VW on a Saturday afternoon and in less than 20 minutes Dudley "wowed" us! Little did I know I would be signing a deal on a brand new car and picking it up that Monday. Dudley was easy to work with, very professional, and extremely personable. When I picked up my car on Monday, Dudley greeted us right on time and had us out of there in less than an hour. He thoroughly went over the features in my car so I would drive away with zero questions and I can say I drove away 100% satisfied with not only my car but the service provided. Thank you Dudley and thank you Sunrise VW. More

Amazing I had to purchase a car because my job transferred me to a new location. Harez answered all of my needs and my urgency. He explained the basics of lea I had to purchase a car because my job transferred me to a new location. Harez answered all of my needs and my urgency. He explained the basics of leasing and understood what I could afford. His attention and personality made feel comfortable with my decisions. More

Exemplary Customer Service After visiting a local Volkswagen dealership, and not completely satisfied, I was on my way to see a car at another Volkswagen dealership, when I had After visiting a local Volkswagen dealership, and not completely satisfied, I was on my way to see a car at another Volkswagen dealership, when I had decided to give Sunrise Volkswagen a call, concerning a car listed on their website. I spoke with Max, who informed me the car that I was interested in, was available. As Sunrise was closer to my home, I decided to visit them first. From the time I walked into this dealership and was greeted by Max, I felt extremely at ease. My Client Advisor, Gregory Spiciati, could not have made me more comfortable. He was extremely knowledgeable, professional, and courteous, going to great lengths, to make sure I knew every detail, as to the workings of this vehicle. Before I knew it, I realized I was not going to make it to the other dealership, as this deal just had to be sealed now. Follow-up with Lenny of finance could not have been more professional and smooth. I highly recommend this team, if you are looking to experience the hallmark of customer service. More