Sunrise Volkswagen

An absolutely pleasant buying experience at Sunrise Volkswagen! I purchased a Jetta Sportwagen TDI and it was the smoothest and most pleasant experience in buying a new car( which usually is a stressfu Volkswagen! I purchased a Jetta Sportwagen TDI and it was the smoothest and most pleasant experience in buying a new car( which usually is a stressful endeavor). I worked with Vince Monte from start to finish. He is the best car salesman I have ever worked with- no pressure, no hard sales pitch- an all around nice guy. I got a fair price both on my trade in as well as on the Jetta. Thanks Mr. Monte and Sunrise Volkswagen! More

We went to the dealership to obtain prices. By the time I walked out, the paperwork was done for a new car. We were treated very well. Hope to do business in about 39 months. Thanks. I walked out, the paperwork was done for a new car. We were treated very well. Hope to do business in about 39 months. Thanks. More

My wife and I recently purchased a pre-owned VW CC. My wife and I recently purchased a pre-owned VW CC. Donnell proved to be one of the best salesperson I've ever worked with . Extremely attentive, My wife and I recently purchased a pre-owned VW CC. Donnell proved to be one of the best salesperson I've ever worked with . Extremely attentive, friendly, knowledgeable and genuinely interested in accommodating our needs. He is the ONLY reason we ended up buying our car from Sunrise, following what ensued with the Finance Manager "Lenny." Lenny was condescending, dishonest, and perpetuated every stereotype associated with the industry. The contents of "privacy" forms put in front of me to sign were misrepresented, I was told that material misrepresentations on DMV forms were "irrelevant" and of course the justification for all of this is that he's been doing this for 20 years. You'd think Lenny would be getting it right by now....20 years. I closed the deal on one interest rate and was told that an interest rate that was almost double what was initially agreed to was all i could qualify for because of my poor credit (this is all while my bank had pre-approved me for half of what Lenny was trying to get me to sign off on)- In a hurry, of course. I have great credit, btw. By the time I left, I felt cheated and am still searching for the time to make a call to Volkswagen and consumer protection agencies about my time with Lenny. We looked at comparables from other dealerships and saw quite a few, but the effort that Donnell had put into the sale allowed me to communicate that I would be coming in with a check, if an only if there was no face time with lenny. My wish was granted. Stu Coleman, who had also helped us from the get-go, was also there and very helpful to sending us on our way. We are pleased with the sales experience, the price and the quality of the car, but if I wasn't so far along in the process of finding the right fit both in the car and in our sales people, Lenny would have costed Sunrise my business. I'd recommend the dealership, but only if it meant that my family and friends would deal with Donnell and Stu and avoid Lenny at all costs. You put a real stain on our experience. More

Stuart Coleman is a great asset to VW. He is extremely considerate, and helpful with my purchase. I got a great price, and was very satisfied with the exceptional service I received. considerate, and helpful with my purchase. I got a great price, and was very satisfied with the exceptional service I received. More

Donnell was great to deal with. Down to earth guy who made you feel very comfortable to deal with. I leased a 2013 Jetta from him just a few weeks back. Not only was Donnell extremely determined to help made you feel very comfortable to deal with. I leased a 2013 Jetta from him just a few weeks back. Not only was Donnell extremely determined to help with me get the best deal he spent extensive amount of time going over everything about the car. His knowledge of the car was very impressive. I will be back to lease again from Donnell. More

I recently purchased a 2013 Passat while working with Donell Richardson. Donell is by far the BEST salesperson I have ever dealt with. Aside from being a down to earth, friendly guy, he is also very fa Donell Richardson. Donell is by far the BEST salesperson I have ever dealt with. Aside from being a down to earth, friendly guy, he is also very fair. He will help you stay within your budget while still getting what you want out of the car. He was also very knowledgable about the car. He went over the whole car and all of its features, even how to operate them. I would return to VW Sunrise thanks to Donell and look forward to doing business in the future with him. More

Donell was a great help when looking to lease my new 2013 VW Jetta. He was helpful, not pushy and explained every detail all while getting me the best deal possible. I love the new car and the service that I VW Jetta. He was helpful, not pushy and explained every detail all while getting me the best deal possible. I love the new car and the service that I received from Sunrise VW was truly exceptional. More

Arthur Is the only reason I purchased my new Golf at sunrise VW. He knows exactly what the car is worth on the market and the price he offered me was EXACTLY what i was willing to pay. Once we agreed sunrise VW. He knows exactly what the car is worth on the market and the price he offered me was EXACTLY what i was willing to pay. Once we agreed on the price we went over all the paper work and he made sure the experience was excellent. His communication will I waited for the car to be delivered was timely and polite. When I went to pick up the car he sat and explained to me anything i wanted to know, made sure it was clean (he even cleaned the window that had a little sticker residue still left on it). I have had the car for almost two years and when I dropped the car off for service a year later he remember me, talked with me about how my car is performing and made sure I was being helped. More

We had an issue with the lease. After we expressed our dissatisfaction to the dealership, they contacted us and settled the issue to our complete satisfaction. They obviously value their customers and wan dissatisfaction to the dealership, they contacted us and settled the issue to our complete satisfaction. They obviously value their customers and want them back. We WILL be back and we would definitely recommend them. More