Sunrise Volkswagen

Their Service department is filled with some of the most Rude, vile, and condescending individuals I have EVER encountered. Do NOT get your volkswagen from here because if it has ANY problems you will be fa Rude, vile, and condescending individuals I have EVER encountered. Do NOT get your volkswagen from here because if it has ANY problems you will be faced with nothing but a bunch of headaches! I bought my jetta in 2006 and have brought the car in 5 times since buying it for issues with the windshield wipers. To this day 2/2/2011 I am STILL have issues with my windshield wipers stopping in the middle of the windshield in rain, and they have YET to resolve it. DO NOT GET YOUR CAR FROM HERE, or if you do, DO NOT DEAL WITH THEIR SERVICE DEPT!!!!!!!! More

Arthur was a very nice guy, walked me through the options, and gave me a good price on a GTI. When I waited to think it through, the next month came in and they weren't as motivated to make a deal. I options, and gave me a good price on a GTI. When I waited to think it through, the next month came in and they weren't as motivated to make a deal. It seems that management pushed back on the great price he was giving, and weren't willing to give me a deal when I wanted to get more options on the car. Anyhow, good customer service, good sales guy, bad price (probably bad management). More

When we entered 2 employees continued the conversation they were having + never greated us. When finished their conversation - I asked "Do you work here?" One of the men never looked into our eyes and j they were having + never greated us. When finished their conversation - I asked "Do you work here?" One of the men never looked into our eyes and just walked away while the other man said "Yes" More